Bcool Murcia Hotel
Calle Infantes, 3-5, Calle Infantes, 3-5, Murcia, Spain
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Atmosphere 76%
Cleanliness 86%
Facilities 76%
Location 96%
Safety 80%
Staff 78%
Value 80%
Facilities
- Air conditioning
- Free Wi-Fi
- Breakfast Not Included
- Cable TV
- Direct Dial Telephone
- Elevator
- Free City Maps
- Hair Dryers
- Hot Showers
- Housekeeping
- Internet Access
- Laundry Facilities
- Luggage Storage
- Parking
- Safe Deposit Box
- Telephone Fax Facilities
- Tours/Travel Desk
- Towels Included
- Vending Machines
- Wheelchair Friendly
- WiFi
Check-in / Check-out
Earliest check-in: 00:00
Latest Check-out: 12:00
Policies
- Child Friendly
- Credit Cards Accepted
- No Curfew
- Pet Friendly"
- Taxes Included
Atmosphere 76%
Cleanliness 86%
Facilities 76%
Location 96%
Safety 80%
Staff 78%
Value 80%
Showing 1-4 of 4 reviews
- Atmosphere - 80%
- Cleanliness - 80%
- Facilities - 60%
- Location - 100%
- Safety - 80%
- Staff - 80%
- Value - 60%
Anonymous
18 Jul 2014
Travel Type:
With my spouse / partner
Trip Type:
City break, Romantic getaway, Sightseeing & culture
Liked: Very good location, clean, helpful staff, airco. We got what we expected: rooms are exactly like the pictures.
Disliked: Small rooms, but it is inexpensive.
Customer would recommend this property
- Atmosphere - 60%
- Cleanliness - 100%
- Facilities - 80%
- Location - 100%
- Safety - 100%
- Staff - 60%
- Value - 100%
Anonymous
26 Jul 2013
Travel Type:
With friends / other travellers
Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Shopping, Sightseeing & culture, Work / volunteering
Liked: Very cheap prices for excellent rooms and excellently located in the centre of Murcia.
Disliked: -
Customer would recommend this property
- Atmosphere - 40%
- Cleanliness - 40%
- Facilities - 60%
- Location - 60%
- Safety - 40%
- Staff - 40%
- Value - 20%
Anonymous
01 Apr 2013
Travel Type:
With my spouse / partner
Trip Type:
Events / festivals
Liked: Not really many things. The coffee machine on the first floor and one of the recepcionist was not bad.
Disliked: They made us pay for a triple room even if we were calling 4 days before ( And we were calling 3 times to make it sure) to change the triple room we were reservating for a double one. Their escuse to make us pay that was that the hostelbookers website it is already taking the 10% of the reservation and they made us pay it again. We felt like cheated especially cause we made it clear on the phone 4 days before. During all our stay they didnt want to take our money until the last day they told us that the conditions changed and we must pay more. When we were discussing with him because of this, he was sending a mail to us one hour after leaving just to say that the price rised and it was like that...Not fair people and cheaters for our point of view.
The property's response is
This reservation consisted of a triple room that we changed to a double one with any kind of problem. we informed that if the customer cancels his reservation we cannot give back the commission charged by 'hostelbookers'. Once we charged the room we told them the final price with detail. The problem was that the customer wanted to take away again that 10%, otherwise, they threatened us with complaining to 'hostelbookers'. We have always been honest with the price from the very begining.
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 60%
Anonymous
21 Sep 2012
Travel Type:
Alone
Trip Type:
Romantic getaway, Work / volunteering
Liked: The location is the best, right in the center. A few meters from the Cathedral. The staff was friendly, comprehensive and helpfull, I felt really confortable.
Disliked: The wifi does not get on every room, and that's a really important feature when it comes not only to business people, but for tourists, to get tickets, information, etc. Today, Internet is essencial.
Customer would recommend this property
The property's response is
Sorry for the inconvenience, and we fixed the wifi