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Hotel Universal Hotel

Av Aliados, 38, Porto, Portugal

Atmosphere 87%

Cleanliness 93%

Facilities 73%

Location 99%

Safety 92%

Staff 94%

Value 94%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • 24 Hour Reception
  • Adaptors
  • Airport Transfers
  • Bar APM-96
  • Bicycle Hire
  • Breakfast Not Included
  • Direct Dial Telephone
  • Elevator
  • Free City Maps
  • Hair Dryers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Safe Deposit Box
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Wheelchair Friendly

Important Information

We only accepted reservations with valid credit cards, all credit cards will be verified for reservation guarantee. In case you credit card fails verification, you have 24 hours to ratify the situation otherwise reservation will be cancelled. In case you cannot provide a valid credit card, you need to arrive before 18h otherwise reservation will be cancelled. In all cases you need to contact the Hotel directly.

Check-in / Check-out

Earliest check-in: 13:00

Latest Check-out: 11:30

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly"
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Porto?

Contact us directly

Atmosphere 87%

Cleanliness 93%

Facilities 73%

Location 99%

Safety 92%

Staff 94%

Value 94%

Showing 1-9 of 9 reviews

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 40%
  • Value - 100%
74% Overall Rating

Anonymous
03 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Located right on the Main Street. Perfect option for a short stay with cheap prices.

Disliked: The reception staff were not very friendly. Breakfast options were poor. Small rooms

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
31 Oct 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Good location

Disliked: Poor breakfastCold

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
05 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: The location is amazing, its tidy and with features inherited from hotels (like daily cleaning). The staff is really friendly and very helpful.

Disliked: There was no window to the outside. The only window was facing the inner AC shaft. There is no wireless (unless you pay 2.5 euros an hour, outch). The breakfast could use a revamp (not much to choose from).

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
26 May 2012

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Excelent staff, friendly and helpful

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
80% Overall Rating

Anonymous
31 Mar 2012

Travel Type:
Alone

Trip Type:
City break

Liked: - great location- nice rooms- quiet in the nights- friendly staff

Disliked: - wifi was not free and quite expensive- breakfast was rather boring

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
28 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: Breakfast can be improved.

Disliked: Lots of staircase to climb

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
03 Oct 2011

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture, Visiting friends or family

Liked: Great location, reasonable price, nice and clean room, breakfast included, great service...

Disliked: ...noise of the air conditioning systems from neighbouring rooms and surrounding buildings, but not a big issue when the windows are closed.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
11 Aug 2011

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing, Sightseeing & culture

Liked: It's safe and the staff were really helpful. Breakfast is excellent!

Disliked: The rooms are a bit small, as well as the bathroom, but still, they are clean.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 20%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
83% Overall Rating

Anonymous
28 Jul 2011

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday

Liked: Location

Disliked: High prices in bar area, internet, and other similar services.The lift stops at 1st floor, reception. Between the street level and reception, only narrow stairs available (and a wheelchair elevation platform).

Customer would recommend this property

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