Hotel Universal Hotel

About Hotel Universal

Situated in the elegant Aliados Avenue in the heart of Oporto's historical centre, “Hotel Universal” is surrounded by some of the city’s most splendid architecture jewels, like the town hall, Trindade church, S. Bento railway station and Clérigos tower. A journey to Oporto must include a tour to Ribeira, the Cathedral, Clérigos Tower and a boat trip along the beautiful Douro River (all reachable on foot in 10 minutes or less).

We’ll provide for guided tours, tickets to panoramic bus and boat trips, just ask the receptionist on arrival, or contact us in advance, so we can book it for you.

There’s free wireless internet in all the rooms, and at the common room next to the reception, we also have one computer connected . There's also a Bar, were you can enjoy a glass of Port or a nice fresh beer; and a pool table (costing 7,50€/1 hour).

Accommodation Information

The Hotel offers small but very comfortable rooms all with private bathrooms with hair dryer, air-conditioning, heating, cable TV and direct dial telephone. Budget and standard rooms have internal view, and panoramic rooms overlook the street (available only on request).

Check in is from 13:00 to 20:00. If you need to check in later, please contact us and give us an arrival time, if you don’t arrive within an hour we’ll cancel the reservation. If you planning to arrive sooner there's a early check-in tax 20€ from 9am and 10€ from 11am, or we can storage your luggage for free at the reception, until the regular check in schedule.

There’s a high staircase from ground floor till reception; afterwards there's lift. For handicap or elderly people there’s and elevator platform available; suitcases won’t be allowed on the platform. It’s advisable to inform: if there’s someone in the group who needs help coming up the stairs.
We accept pets on the hotel with no extra charge, but only in standard and panoramic rooms. Pets won’t be allowed on Budget rooms.

Any special request needs to be informed by email, and required confirmation.

Location Information

In a privileged location Hotel Universal enjoys easy access to all parts of the city, on foot, by bus and by metro. The railway station is just 2 minutes away on foot and the airport 20/30 minutes away on public transports. There's an airport shuttle available for 8€ per person, from 4.30 to 19.30h, please contact the hotel until 48hours before arrival for booking.

Cancellation Policy

Customers can cancel their reservation free of charge up to 2 days before arrival. After this date, charges will be applied by the property up to the first nights cost of the reservation, unless otherwise stated in the property’s conditions. Deposits paid are non refundable.