Website feedback

Nuevo Hotel Maya Turquesa Hotel

Calle 8 Norte,, Lote 5, Entre 10 y 15 Avenida, Playa del Carmen, Mexico

Nuevo Hotel Maya Turquesa affordable prices for an amazing stay! Read more

Facilities

  • Air conditioning
  • Free Wi-Fi
  • 24 Hour Reception
  • Breakfast Not Included
  • Cable TV
  • Concierge
  • Dry Cleaning"
  • Free Internet Access
  • Hot Showers
  • Housekeeping
  • Indoor Swimming Pool
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Meals available
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Restaurant
  • SANITISATIONBADGE
  • Safe Deposit Box
  • Swimming Pool
  • Towels Included
  • WiFi

Important Information

Nuevo Hotel Maya Turquesa Policies & Conditions:

Cancellation policy: 72 hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 22:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes not included - 19.00%
Breakfast not included.

24 Hours Reception
No curfew.
Child friendly.
Non smoking.
Pet friendly.

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 12:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly"
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Playa del Carmen?

Contact us directly

Nuevo Hotel Maya Turquesa affordable prices for an amazing stay! Read more

Private Rooms

Standard Double Bed Private Ensuite

Sleeps 2

Room types

Private Room

Bathroom

Private Bathroom

Grade

Standard

Deluxe Double Bed Private Ensuite

Sleeps 2

Room types

Private Room

Bathroom

Private Bathroom

Grade

Deluxe

Deluxe 4 Bed Family Room Ensuite

Sleeps 4

Room types

Private Room

Bathroom

Private Bathroom

Grade

Deluxe

Standard 4 Bed Family Room Ensuite

Sleeps 4

Room types

Private Room

Bathroom

Private Bathroom

Grade

Standard

Superior 6 Bed Family Room Ensuite

Sleeps 6

Room types

Private Room

Bathroom

Private Bathroom

Grade

Superior

Deluxe 4 Bed Family Room Ensuite

Sleeps 4

Room types

Private Room

Bathroom

Private Bathroom

Grade

Deluxe

Superior 6 Bed Family Room Ensuite

Sleeps 6

Room types

Private Room

Bathroom

Private Bathroom

Grade

Superior

About Nuevo Hotel Maya Turquesa

The new Hotel Maya Turquesa is a Boutique Hotel, with Mayan ambiance and decoration, in an excellent location a few meters from 5th Avenue, guaranteeing an unforgettable experience of service and rest in the Caribbean.

Accommodation Information

The hotel may deny accommodation if the guest does not meet the requirements mentioned here and may request their convenience, an official and valid identification, both of the owner and his companions who share the accommodation.
• The guest has the obligation to deliver their official and current identification for the purposes of obtaining a copy, and also you must fill out your registration card in handwriting.
• The number of guests may not exceed that agreed by the hotel through the reservation.
• The late check out will be up to 4 pm, as long as there is no reservation for that room. It will have a cost
additional $ 100 or 3,5 dollars per hour, starting from 12 pm onwards. If there is a reservation for that room, the
Check out may only be until 1:00 p.m.
• A guarantee or deposit will be charged at check in. In the case of credit / debit cards, a photocopy will be taken from both sides of the plastic and in case of cash, $ 500 or 22 dollars will be requested, which will be delivered at the time of check out.
• Mishandling the white line (improper handling that causes stains, tears, or other damages that cause your subsequent use), will cost according to the type: towels $ 200 or 8 dollars , sheets or bedspreads $ 450 or 16 dollars, protectors pillows $ 50 or 2,2 dollars, covers $ 450 or 16 dollars, pillows $ 300 or 13 dollars. These costs must be paid at the reception on the day of incident. After that, the replacement of the damaged white line will be carried out.
• The request for an extra towel will be worth $ 100 or 3,5 dollars.
• The general cleaning of the room will be handled daily, and will only involve bed-making, cleaning and surface disinfection, both in the room and in the bathroom. The change of the white line (towels, covers and sheets, will be from the 3rd day, maintaining this role, that is, every 3, 6, 9 days, and so on).
• All guest visits to the hotel facilities will have an additional cost of $ 150, which must be paid immediately at the reception. Said person must be identified for control purposes.
• The hours of silence are between 10 pm and 9 am in the common spaces (hallways, pool, rest areas for common use). • The pool hours will be from 10am to 10pm. Inflatable toys or others with similar characteristics may not be used. Minors must always be accompanied by their parents.
• There will be no smoking in the rooms. It can only be done in the authorized and duly designated places.
• Horns, radios or similar may not be used in common spaces. If used in the rooms, only a volume can be handled that does not disturb the tranquility of the rest of the hotel guests.
• You cannot enter the hotel any type of drugs or the like. Anyone surprised will be notified to the police and local entities. Being that day evicted, there being no refund for those nights not occupied.
• Alcohol intake can be done in the restaurant and in the rooms.
• Pets are subject to the Pet Friendly regulation (request policy).
• Any damage caused by the guests to the room or the property of the hotel property, will be the full payment of the damages.
• The hotel is not responsible for the loss or theft of money, personal documents, jewelry or other values ​​not deposited in the safe.
• Any complaint, suggestion or other, must be channeled through the hotel reception.

Location Information

We are located at 150 meters from the beach, close to the famous 5th avenue and in the center of Playa del Carmen where you can find restaurants, banks and stores for your comfort.

Cancellation Policy

Customers can cancel their reservation free of charge up to 3 days before arrival. After this date, charges will be applied by the property up to the first nights cost of the reservation, unless otherwise stated in the property’s conditions. Deposits paid are non refundable.