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Hotel Emma-Florence Hotel

Via A. Pacinotti, 20, Via A. Pacinotti, 20, Florence, Italy

Atmosphere 83%

Cleanliness 97%

Facilities 86%

Location 71%

Safety 97%

Staff 91%

Value 94%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • 24 Hour Security
  • Adaptors
  • Bar APM-96
  • Café
  • Concierge
  • Direct Dial Telephone
  • Express check-in / out
  • Free City Maps
  • Free Internet Access
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Linen Included
  • Luggage Storage
  • Reception (limited hours)
  • Room service (limited hours)
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Wake-up calls
  • WiFi

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

Atmosphere 83%

Cleanliness 97%

Facilities 86%

Location 71%

Safety 97%

Staff 91%

Value 94%

Showing 1-5 of 5 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
09 Sep 2015

Travel Type:
Alone

Trip Type:
City break, Sports, adventure or outdoor activities

Liked: Good room with a shower and sink, which I had not been expecting. Expecting bed only. Toilet was shared, however, although the hotel appeared to be fully booked it was not in high demand and was always very clean. Breakfast was very good and varied. Pizzeria a few doors away was useful too.

Disliked: No major issues for me at all. Hotel is a little distance from centre (although this is noted on website). Roughly 45 minute walk to Santa Maria Novella train station and 5 minutes to Campo di Marte train staion. Reception is not manned 24 hours, however, after 11pm a number is available to call and you will be let in.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
16 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Romantic getaway, Sightseeing & culture

Liked: It was wery clean and peaceful place.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 40%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
74% Overall Rating

Anonymous
28 May 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: It was VERY clean, safe and secure. I really appreciate ALL of those characteristics!

Disliked: Was NOT within a reasonable walk from the train, nor easy to find. Take the #17 bus from the train, and there is a designated Hotel Emma stop. The hotel signage is not easy to spot, and unless you are on the side of the bus with easy visual access to the stops, you'd miss it. Make sure prior to arrival that you have mapped the route and know the last couple of stops prior to this stop.My room: I thought that I'd booked a private room with a bathroom. Room #1 (my assigned room) is apparently a "budget single," and the only one on the property without a toilet. I had sink and a shower in my room, but had to go down the hall to use a community toilet. I've travelled extensively, and shared a bathroom many times, but have never seen THIS arrangement.In addition, my room was the only one with its' window out onto the hotel community patio. With my windows open, but shutters closed, when the smokers (MANY) in the hotel went outside to smoke, drink, etc., the smell and noise were intolerable. So, I ended up keeping the windows closed and air conditioner running. It worked.

Customer would recommend this property


The property's response is

Hotel Emma is within reasonble walking distance from the Campo di Marte Railway Station: from the Santa Maria Novella station, one can take the bus and the bus driver knows which stop is Via Pacinotti, a short street. As for the complant about external toilet, we apologize, but it was an involuntary mistake and we are now indicating external bathroom for economy single room. We are sorry about those noisy smokers, that was a bit unfortunate. The Management Hotel Emma

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
23 May 2012

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday, Sightseeing & culture

Liked: The helpfulness of the staff, the terrace and the atmosphere of the hotel.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
05 Apr 2012

Travel Type:
With my spouse / partner

Trip Type:
City break, Romantic getaway

Liked: Perfect location, nice staff, absolute perfect hotel for the money we paid. It was great

Disliked: -

Customer would recommend this property

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