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The Jensen Potts Point Hotel

71 Macleay Street, Sydney, Australia

Live like a local. Urban Boutique Accommodation Read more

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Late Check-out
  • Adaptors
  • Free City Maps
  • Free Internet Access
  • Fridge Freezer"
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Linen Included
  • Parking
  • Reception (limited hours)
  • Room service (limited hours)
  • Safe Deposit Box
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Towels Included
  • Towels for hire
  • WiFi

Important Information

Check-in

Standard check-in time is 2:00PM.

Upon arrival the credit card used to book as well as identification matching the person and name the room was booked under are required. That person must be present on arrival and must be staying at the property. Any use of a third-party credit card must be pre-arranged with the property prior to arrival and authority to use that third-party card must be provided.

Reception is open between 8am and 7pm. For all arrivals outside this time please be sure to contact The Jensen Potts Point team to arrange alternative check-in arrangements.

Check-out

All guests must vacate their room by 10:00AM on their date of departure.
Departure after this time may incur additional charges. Late check-out under The Jensen Member’s loyalty program is subject to availability and must be arranged prior to 9am on your day of departure.

Clean Atmosphere Policy

In accordance with Australian law, our properties have a strict non-smoking/ non-vaping policy. If you choose to ignore this policy there may be a minimum $250 charge, plus additional costs associated with restoring the room to its original condition.

Guest House Access

Guests must be 18 years or older, and if not, they must be accompanied by a responsible adult. Only persons registered with the hotel are permitted to access the guest house and rooms, we do not accept visitors. We reserve the right to refuse service to any guest or invitee of a guest.

IMPORTANT: Late access requests due to lost key cards will incur a fee of up to $50 after 7pm. It is critical you keep your key card with you at all times, keeping this in mind also when leaving your room to access shared guest facilities.

Personal Items

We do not take responsibility for any loss, damage or destruction to any personal property brought onto these premises. Personal property includes any personal effects and motor vehicles.

Internet Policy

Because streaming of videos and skyping can considerably slow down the internet for other users in the house, there may be limitations on streaming videos or skyping while staying at The Jensen Potts Point. We ask you not download any illegal content from the internet during your stay.

Transport and Parking

Bicycle’s must not be brought into rooms. 24 hour parking allotments are available for additional fee, please see Guest Services.

PRIVACY POLICY

Jensen Members
The Jensen Members Program is offered at the sole discretion of The Jensen Potts Point as per the website

Membership
Program membership is available to individuals (“you”) as stated in these terms and conditions. Only one membership can be maintained by you at anytime. Membership is not open to companies or other entities. Membership is free, however a valid email address, first and last name must be given on sign-up at the guest house, or any other location that registration might take place.

Availability
The Jensen Potts Point reserves the right to suspend, restrict or discontinue this Program outside of 30 days’ written notice to all registered members. In the event that the program is suspended, restricted or discontinued, benefits for all previous reservations made before the official census date will be honoured by the participating guest house.

Terms and Conditions Changes
The Jensen Potts Point reserves the right to change, amend or cancel any benefits and/or rewards offered by the Program at any time. In the event that conditions are altered, benefits valid at the time of booking may not be valid under the new terms and conditions.

Data Privacy
By applying for and/or obtaining membership for the Program, or by exercising benefits offered by the Program, you explicitly authorise that your personal information given on registration or during the course of your stay at The Jensen Potts Point, will be processed and shared within The MacLeay Group and used for continued membership and brand marketing.

Right of Access to Data
You have the right to access your personal data held in our system at any time. The access must be requested in the form of a written enquiry to The Jensen Potts Point premise. The Jensen Potts Point reserves the right to further membership benefits and incentives to all Jensen Members, Past and Present Guests and Promo subscribers in the form of regulated marketing content; unless requested otherwise.

Benefits
The benefits offered by the Program are only applicable once for each separate booking made by a member of the Program. Benefits cannot be redeemed for cash or future credit of any amount. Benefits cannot be accrued and are only valid under these terms and conditions for each individual booking separately.

Benefits offered by the program are:
No booking fees!
Best rate guarantee promo code
Instantly become a ‘Jensen Member’
Free Wi-Fi
Free 12pm late check-out

Benefit Conditions
The benefits obtained by you under the Program hold their own specific terms, conditions and interpretations. The instant discount off online rates refers to room charges only and excludes any additional costs incurred during your stay including, but not limited too, room cleaning services and/or cancellation charges. The instant discount is only valid when a booking is made on website and the promo code is entered during the booking process; or by phoning the property direct and quoting the promo code. Free wireless internet is valid at The Jensen Potts Point. The best rate guarantee does not apply to package deals or mystery hotel deals on the websites that support this booking method. The lower rate must not be affected by any style of loyalty program including corporate negotiated rates and/or any reward redemption bookings and must still be visible and available at the time of your call. If a best rate guarantee claim does not satisfy the required terms above, the original cancellation policy you booked under will apply to the booking should you wish to keep it. Late check-out time is 12pm. Any bookings made by members of the program are subject to a 1 day cancellation policy, otherwise the first night of the accommodation will be charged. No booking fees does not include credit card surcharges, which may apply to your booking.

Interpretation
Interpretation of the Program terms and conditions is at the sole discretion of The Jensen Potts Point. The Jensen Potts Point reserves the right to add, modify or delete any terms, benefits and/or conditions at any time. For more information about these terms and conditions, please contact one of our team members at The Jensen Potts Point.

PAYMENT POLICY

Upon check in, the valid credit card that was used to secure the reservation will need to be sighted by our reservations team. This will be requested along with matching photo identification of the cardholder, and guest checking in. We accept a current driver license, proof of age card or valid passport. For guests unable to present both a matching credit card and photo identification we reserve the right to decline check in and access to The Jensen Potts Point.

Visa / MasterCard / American Express incur a 1.5% surcharge per transaction.

Excessive damage that exceeds expected wear and tear may incur a minimum cleaning or replacement fee of $100 and will be at the discretion of management and guest services staff. This will be charged to the credit card provided at time of check-in for incidentals.

CANCELLATION POLICY

Refundable Standard Room Rates

You will be charged the nightly rate for reservations which are cancelled within 1 day.

Cancellation is free of charge for guests until 2pm, 1 day prior.

Any booking modifications, including date changes and/or a full cancellation of your booking made within 1 day of 2pm will be charged the nightly rate. Any booking modifications requested after check-in must occur at least 48 hours prior to the change taking place to avoid any charges. Payment will be taken upon check-in.

Non-Refundable, Jensen Membership and ‘No Fuss’ Housekeeping Rate Types.

If you have booked a Non-Refundable Rate Type, any cancellation will incur the full cost of the booking, unless it is cancelled within 1 day after the booking is made. Full payment will be taken at the time of booking.

Booking modifications, including date changes are not allowed. Non-Refundable bookings will be charged in full upon booking confirmation.

No Show Policy

Failure to arrive at the property on the booked check-in date will be treated as a no-show and the remainder of the booking will be cancelled. If you have booked a rate eligible for a refund, you will incur a charge for those nights which fall within 1 day of cancellation. If you have booked any of the Non-Refundable Rates you will be charged the full cost of the booking.

Booking Modifications

For bookings made on a refundable rate type booking changes are subject to availability and any applicable charges. If a date change is possible, the originally booked nightly rate may be subject to change and a higher rate may apply. The difference between fares may be required in confirming such changes.

For bookings made on any of the Non-Refundable Rate Types, booking modifications are not allowed.

If a pre-authorisation is declined, we will request a new credit card number be provided. The new credit card must be in the same name as the booking. If it is not in the same name as the booking, an authority to charge form will need to be completed pursuant to our third-party payment terms.

Group Reservations of 3 rooms or more

We require a 25% deposit at the time of the booking to hold the rooms. This will be taken at time of booking confirmation. A further 50% is required 30 days prior to arrival.
The balance of 25% is payable 7 days prior to arrival.

If the booking is cancelled after the first payment and before the 2nd payment a $200 cancellation fee applies.
If the booking is cancelled after the 2nd payment the 25% initial deposit is non-refundable.
After the final payment is made there are to be no changes or refunds.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:00

Policies

  • Taxes Included

Group booking?

Group of 15 or more traveling to Sydney?

Contact us directly

Live like a local. Urban Boutique Accommodation Read more

Private Rooms

Standard Single Private Shared Bathroom

Sleeps 1

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

Standard Twin Private Shared Bathroom

Sleeps 2

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

Standard 4 Bed PRIVATE Shared Bathroom

Sleeps 4

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

Standard 3 Bed PRIVATE Shared Bathroom

Sleeps 3

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

Standard Twin Private Shared Bathroom

Sleeps 2

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

About The Jensen Potts Point

Bold, Boutique… and quite simply, a brilliant bargain!

Arguably Sydney’s answer to West Village New York, The Jensen is located in the heart of trendy Potts Point and offers a fresh concept and style of affordable accommodation. Found right among the urban buzz of infamous Macleay Street, our boutique guest house is surrounded by some of Sydney’s most eclectic shops, cafes and restaurants.
Drenched in history, the area of Potts Point is well known for its charm and sass.
Once a playground for bohemians, entertainers & modernist architects in the early 20th century, this bustling pocket of Sydney became renowned as the ‘Glittering Mile’ — a red-light strip of neon fantasies, nightclubs, strip shows and 24-hour coffee bars, evolving over the 1960s & 70s.
On Saturday’s, Kings Cross Market held in Fitzroy Gardens is filled with organic produce & local restaurant food stalls.

Location Information

Our boutique property is situated on Macleay St, home to many popular delis & dining restaurants, with Kings Cross train station only an 8-minute walk away.
For those with a more active stay in mind, take a breathtaking walk from The Jensen Potts Point through Woolloomooloo Wharf, The NSW Art Gallery, The Botanical Gardens, Mrs Macquarie’s Chair, and eventually to the steps of the iconic Sydney Opera House in under 1 hour. A great way to keep fit during your time with us!

Cancellation Policy

Customers can cancel their reservation free of charge up to 1 day before arrival. After this date, charges will be applied by the property up to the first nights cost of the reservation, unless otherwise stated in the property’s conditions. Deposits paid are non refundable.