ValueSuites Green Square Policies and Conditions
Our standard cancellation policy requires reservation cancellations or changes to be advised to us by 6pm local time (AEST), 1 day prior to arrival for all bookings made through this site. Any cancellations thereafter will incur a charge of the first nights’ accommodation package cost. Please see below for NYE cancellation policy. Please note that some prepaid rates, discounted rates, high demand and special event periods may incur an alternative cancellation policy.
New Year’s Eve:
For all reservations staying over New Year's Eve, full prepayment is required at the time of making the booking for the entire length of the booking to secure the reservation, and deposits are non-refundable. No changes and cancellations are allowed for bookings staying over New Year's Eve.
No show policy:
Failure to arrive on the date specified will result in the cancellation of your booking and will incur a charge equal to the first nights’ accommodation package cost.
Check-in time is from 2pm. We allow guests to arrive earlier and can store any luggage until the room is ready.
Check-out time is prior to 10am - later departure times can be arranged, subject to availability, however applicable day-use charges or an additional night’s fee may also apply.
A payment of the first night's accommodation will be charged 24 hours prior to your check-in date and the remaining balance will be charged at Check-in. In addition to the cost of the room, a $500AUD cash security deposit is required upon check-in in the instance where a valid credit card cannot be provided for payment and the applicable pre-authorization amount.
A valid credit card must be presented upon check-in and will be authorized to cover additional room and tax, plus $100 a night for incidentals.
Credit card surcharge:
A surcharge of 1.3% applies when making any payments with Visa, MasterCard and Union Pay, and 1.85% for all American express credit cards.
Credit card authorisation:
ValueSuites pre-authorizes all credit cards on check-in to check for validity and sufficiency of funds. Pre-authorized amounts are temporarily held as security for your reservation and may be utilized by the hotel for any applicable charges, including cancellation and no show fees. Pre-authorized amounts can be between $100-$500.
- Breakfast is not incuded.
- We have a 24 hour reception.
- Minimum length of stay:
A minimum length of stay may apply during high demand or special event periods, as determined by ValueSuites. If you reserve a room over such dates (as per the reservation terms and conditions) you agree to stay for the required minimum nights. Any changes or cancellations (within the cancellation period) are subject to a penalty and will result in the forfeiting of any pre-payments.
The maximum length of stay is 14 days.
ValueSuites has a no pet policy.
- Photo identification:
The rates quoted are based on your period of stay. Rates are subject to change daily as a result of changes in your arrival and/ or your departure dates. Rates quoted are in Australian Dollars (AUD) and are inclusive of 10% goods and services tax (GST).
- Smoking policy:
ValueSuites is 100% smoke free. Failure to comply will result in a penalty charge of $330.00.
- Advanced purchases and pre-paid rates:
Advance purchases and prepaid rates (as indicated on the rate description) are charged at the time of booking. Advance purchase and pre-paid rate bookings are non-refundable and cannot be cancelled. There will be no refunds available for advance purchase and pre-paid bookings for guests who elect to cancel their booking. Changes and modifications by guests are also not permitted in the case of advance purchase and pre-paid rate bookings.
- Additional person charges:
Maximum occupancy is one, two and or three persons per room depending on room type. Additional nightly fees apply for reservations with more than two or three adults. An adult is defined as an individual 18 years of age and older.
- Party Policy:
ValueSuites has a no party policy. Failure to comply will result in penalty charges or eviction at the discretion of Management.
Every registered guest is personally liable for all charges and remains liable for all damages to the room or property therein, or any discrepancies during their stay, due to actions of themselves or their guests. In the event of foregoing, the registered guests gives ValueSuites the authority to charge the registered guest’s credit card for any losses incurred by ValueSuites.
Limited parking available at $35 per night. As the hotel only has 6 car parking spots available, all parking requests need to be pre-booked in advance by contacting the hotel. The hotel does not guarantee parking to anyone who does not pre-book in advance.
Check-in / Check-out
Earliest check-in: 14:00
- Age Restriction
- Credit Cards Accepted
- No Curfew
- Non Smoking
- Taxes Included
Group of 15 or more traveling to Sydney?
Map and Directions
We are excited to welcome you to ValueSuites Green Square, and to ensure you reach us safely we have outlined the best way to get to us from the airport. If you wonder a little off track feel free to call our friendly 24/7 reception team for assistance.
Train - $17.70 per person, 7 minutes travel time and a short 1 minute walk from Green Square Station. If you take this option getting to us you are best to follow the signs out to O'Riordan Street and from there turn left and the hotel is a 1 minute walk. Opal cards can be purchased from the opal machine or the counter at the airport.
Taxi - Approximately $25.00 depending on traffic, 20 minutes travel time. If you take this option, the taxi stand is just out the front of each of the terminals on the lower level.
See you soon!