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Reviews of The Hideout Ho Chi Minh Hostel

275-279 Pham Ngu Lao, District 1, Ho Chi Minh, Vietnam

Atmosphere 90%

Cleanliness 92%

Facilities 90%

Location 98%

Safety 84%

Staff 90%

Value 82%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Security
  • ATM
  • Adaptors
  • Airport Transfers
  • Bar APM-96
  • Bicycle Hire
  • Cable TV
  • Cafe
  • Ceiling fan
  • Express check-in / out
  • Free City Maps
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels Not Included"
  • Towels for hire
  • WiFi

Important Information

1. Check in from 2pm and check out until 12noon.
2. Payment:
* Full payment is to be made upon check in.
* We can only accept cash payment in VND or USD at this point of time.
* A refundable security deposit of 100,000 VND for towels per person and 50,000 VND for the key will be collected upon check-in. This will be returned upon checkout when the towel and key are returned.
3. Cancellation Policy:
* You may cancel your reservation free of charge up to 48 hours before check in date and time.
(48 hours is calculated from the default check in time of 2:00pm).
* Cancellations received after 48 hours are considered late. The total of the first nights' accommodation will be charged to your credit card. (48 hours is calculated from the default check in time of 2:00pm)
* No show is considered the same as a late cancellation.
* In the case we did not receive your reservation fee we keep the right to cancel your reservation if you do not arrive before 4:00pm unless you agree a later time of arrival with us.
* Guests who do not meet the age and guest restriction policy will be turned away and treated as a cancellation. Please ensure that you and your group are able to comply with our policy.
* Modifications/Changes: If you wish to make changes to arrival dates or shorten the duration of stay, please inform the hostel at least 48 hours before the check in date (48 hours is calculated from the default check in time of 2:00pm) to avoid cancellation charges.
* A more stringent cancellation policy is applicable for Group bookings.
4. Age Restriction:
Children aged 14 years and below are not accepted without an adult supervisor.
5. Others:
* For the safety of our guests no outsiders are allowed inside the guesthouse. Please meet your friends in the lobby.
* For the comfort of all guests we ask you to be quiet between 10:00pm and 8:00am.

Please note: your booking will be cancelled if you arrive 3 hours later than the arrival time without notifying us.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 11:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Ho Chi Minh?

Contact us directly

Atmosphere 90%

Cleanliness 92%

Facilities 90%

Location 98%

Safety 84%

Staff 90%

Value 82%

Showing 1-9 of 9 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating


30 Apr 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife

Age Range:
18-24

Liked: In a good location, easy to connect with people and other places, as it is right near the bus station and backpackers neighbourhood. Also pretty clean, and they have nightly activities that are pretty good.

Disliked: Air conditioning was not working very well.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
02 Apr 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
25-30

Liked: Big dorm rooms, nice chill out area and good bar

Disliked: Lockers not secure, need more toilets. Beds very old

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 40%
74% Overall Rating

Anonymous
14 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: The chill out room and the bar

Disliked: The rooms were very loud

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
21 Jun 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Good clean hostel in great location, sociable hostel good place to meet people.

Disliked: Some of the dorms quite cramped

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
74% Overall Rating

Anonymous
06 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Really sociable atmosphere thanks to a nice lounge and pool area and nightly activities in the bar. The rooms were clean and shared bathroom facilities good.

Disliked: At first I paid $8 to be in a 10 bed dorm, which seemed steep but not extortionate. However, when I asked to extend my stay I was told only the 5 bed dorm was available and it would be $11 a night. This was by far more expensive than anywhere else I stayed in Vietnam, including private rooms, so I moved to a cheaper hostel.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
28 Mar 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Excellent location and very friendly staff who wear a smile all the time... Had a memorable stay

Disliked: Perhaps the washrooms can be cleaner and wish the sit out in the entrance was bigger

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
21 Feb 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Comfy bunk beds, great shower, good air con and fan, lots of charging ports next to personal lockers under your bed

Disliked: Not every bed had a personal light or light switch all were under one bed

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
09 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: I really enjoyed staying here. The staff were all so friendly and helpful. Beds were very comfortable. The hostel was always sparking clean. Great location. Would definitely recommend to others to stay here.:)

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
28 Dec 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Great place, great location, free breakfast, nice bathrooms, speacious, clean dorms, computers as well as wifi, free beers in bar next door, staff could not have been more helpful.

Disliked: Nothing

Customer would recommend this property

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