Website feedback

Reviews of Friends Inn & Travel Hanoi Hostel

46 HangGa, Hoan Kiem, Hanoi, Vietnam

Atmosphere 80%

Cleanliness 92%

Facilities 92%

Location 96%

Safety 96%

Staff 100%

Value 88%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar APM-96
  • Bicycle Hire
  • Book Exchange
  • Cafe
  • Card Phones
  • Cooker
  • Currency Exchange
  • Dryer
  • Express check-in / out
  • Free City Maps
  • Free Internet Access
  • Fridge Freezer"
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Wake-up calls
  • WiFi
  • Wii

Important Information

1. Not only a place to stay we are also a travel agent. We will help you plan your trip easily. we do organize Halong Bay, Sapa trips, Visa service, Flight/Train/Bus tickets, etc...which are highly recommended by all previous Guests. Please feel free to email or ask us upon your arrival.
2. Our check in time is after 2pm and check out time is before 12 noon.
3. We accept credit card and cash payment upon arrival.
4. Guest is advised to contact with hotel before arriving and supply expected arrival time.
5. Airport pick up service is available.

SCAM WARNING
Recently, there are many SCAM PEOPLE pretend our staff. They usually stand in airport or outside of hotel. They will create a reason to cheat and take you to another hotel with bad service to get commission.
So if you book our airport pick up service:
- Do not listen to anyone who has no placard under your name. Only follow driver who has your name.

If you don't book our airport pick up service or come from other area:
- Do not trust anybody outside of hotel. Please come to hotel's lobby to see our reception.

Check-in / Check-out

Earliest check-in: 14:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Hanoi?

Contact us directly

Atmosphere 80%

Cleanliness 92%

Facilities 92%

Location 96%

Safety 96%

Staff 100%

Value 88%

Showing 1-5 of 5 reviews

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
83% Overall Rating


10 Jan 2020

Travel Type:
As a family with children

Trip Type:
Backpacking / gap year

Age Range:
41+

Liked: The staff.

Disliked: The coffee.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating


07 Sep 2017

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
25-30

Liked: The staff was very friendly and helped to book the rest of our trip (halong bay tour, trip to Ninh binh). Good breakfast and nice location in the middle of the old quarter of Hanoi.

Disliked: The room was a bit old and there was a humid air. Also the douche was not efficiënt to use (Just next to toilet and the water didnt go away easily).

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating


14 Aug 2017

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Age Range:
25-30

Liked: The staff was really helpfull and friendly at all time.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Aug 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
18-24

Liked: The location its perfect! I was also positive surprised about how clean the place was. And the staff was really nice to me they even give a ride to the University so im really thankfull specially to Max, Henry an Antony they were really nice!

Disliked: Every thing was perfect!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
17 Jul 2017

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday, Sightseeing & culture

Age Range:
25-30

Liked: Staff were fantastic! Very friendly and helpful. Lockers in dorm room were great, big enough to fit a large backpack. Secure and not bags taking up space in dorm.

Customer would recommend this property

Check Availability