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Reviews of Hostel Era Madrid Hostel

San Mateo 2, Madrid, Spain

Atmosphere 81%

Cleanliness 86%

Facilities 78%

Location 90%

Safety 86%

Staff 85%

Value 89%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Free City Maps
  • Hair Dryers
  • Hot Showers
  • Internet Access
  • Laundry Facilities
  • Luggage Storage

Important Information

Attention: For bookings of 4 people or more, we will charge the first night directly in your credit card. This charge is non refundable in case of booking cancellation.

Check-in / Check-out

Earliest check-in: 12:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

Atmosphere 81%

Cleanliness 86%

Facilities 78%

Location 90%

Safety 86%

Staff 85%

Value 89%

Showing 41-50 of 129 reviews

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
27 Mar 2014

Travel Type:
Alone

Trip Type:
City break, Visiting friends or family

Liked: Lovely beds and good breakfast

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
06 Feb 2014

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Good location, close to the center and also to the metro station. Very helpful staff. Lockers in the room itself and breakfast included in the price.

Disliked: Absence of hot water in the wash basins and a little smelly bathrooms. Not enough toilets. The cleaning lady seemed too eager to clean the room and couldn´t wait to topple all my stuff off the bed to collect the sheet, and it wasn't check out time yet. But the owner is great help.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
16 Jan 2014

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Good location.

Disliked: Could have been safer. Somebody in our room got their phone stolen in the middle of the night

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
10 Jan 2014

Travel Type:
Alone

Trip Type:
Business / conference

Liked: relaxed yet sociable, really nice staff

Disliked: nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
22 Nov 2013

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture, Visiting friends or family

Liked: Location was great and despite traveling during an off-peak time there was a great crowd during the weekend.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
13 Nov 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The hostel is great but the staff is above and beyond. Very friendly and eager to make sure your time in Madrid is amazing

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
71% Overall Rating

Anonymous
30 Oct 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Nice roof top terrace bar with hammocks, see all the city lights and the church on the highest point of the city. Great all you can eat breakfast

Disliked: Needs more utencils in the kitchen.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
23 Oct 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: staff were SO friendly and helpful

Disliked: cleaners in the morning kept trying to push you out of bed before check out time

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 20%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 60%
74% Overall Rating

Anonymous
17 Oct 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: It was in a good safe area

Disliked: They have bedbugs beware!!! The water does not get hot, it is only warm and they do not have soap in all the bathrooms. Gross. The kitchen was always so dirty with dirty dish rags to clean and dry dishes. There was only one plug to charge in the whole room, and no bedside lights. The street is very very loud, you need earplugs to sleep. Also breakfast is very plain, cornflakes and toast. No thanks

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
30 Sep 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: It is within easy walking distance of most of the places you would want to visit in Madrid. It is clean and the staff go out of their way to be helpful. The chill out area is particularly good, when faced with the backpackers nightmare, a heavy snorer.

Disliked: The only minor issue is around street noise, which is common to inner city places without the relevant insulation.

Customer would recommend this property

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