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Sungate One Hostel

Calle de Carmen 16, Madrid, Spain

Welcome to Sungate One, the newest and coziest hostel in the heart of Madrid. We are friendly travellers like yourselves; therefore we know exactly what you need when it comes to travelling. We promise to show you the way to discover the city under a new point of view; we can recommend you restaurants, as well as night life and cultural activities. Read more

100% Overall Rating 67 out of 68 customers would recommend this property based on 68 reviews

Atmosphere 100%

Cleanliness 99%

Facilities 100%

Location 99%

Safety 99%

Staff 100%

Value 100%

See all reviews

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Free city tour
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Not Included"
  • Towels for hire
  • WiFi

Important Information

Sungate One Hostel Polices & Cancellation:

- Check at 13:00.
Check out before 12:00

- Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival
- For credit card payment, we will charge the 4% of the booking.

- Cancellation policy: 48 h before arrival.

Please note that any cancellations must be notified directly to the hostel at least 48 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions. In the event of a no-show, the total of the first night accommodation will be charged to your credit card. If you cancel any individual night of your reservation, then the deposit for that night will not be refunded or transferred.

-A different policy applies to confirm bookings over 300€.
To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card or we can give you our bank details for direct debit. Your booking will be confirmed once payment is received.

- Taxes included.

- Breakfast not included.

- No curfew.

- Groups reservations, more than 8 people, please contact the hostel by email.

- Children under 18 must be accompanied by a parent or an adult.

- If you arrive before check in time (12.00 pm) can drop your luggage and enjoy our facilities until your room is ready.

- Let us know if you have any special preferences. We will try to do our best to satisfy your expectations!

Check-in / Check-out

Earliest check-in: 13:00

Latest Check-out: 12:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

Welcome to Sungate One, the newest and coziest hostel in the heart of Madrid. We are friendly travellers like yourselves; therefore we know exactly what you need when it comes to travelling. We promise to show you the way to discover the city under a new point of view; we can recommend you restaurants, as well as night life and cultural activities. Read more

Shared Rooms

5 Bed Mixed Dorm

Sleeps 5

Room types

Shared Room

Bathroom

Shared Bathroom

6 Bed Mixed Dorm

Sleeps 6

Room types

Shared Room

Bathroom

Shared Bathroom

Standard 4 Bed Mixed Dorm

Sleeps 4

Room types

Shared Room

Bathroom

Shared Bathroom

Grade

Standard

4 Bed Female Dorm

Sleeps 4

Room types

Shared Room

Bathroom

Shared Bathroom

Private Rooms

Standard 3 Bed PRIVATE Shared Bathroom

Sleeps 3

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

Basic Twin Private Shared Bathroom

Sleeps 2

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Basic

Twin Private Shared Bathroom

Sleeps 2

Room types

Private Room

Bathroom

Shared Bathroom

Standard Double Bed Private Shared Bathroom

Sleeps 2

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

About Sungate One

Sungate One can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city, neighbourhood called Centro, next to the historicals, night party and shopping areas. Also seconds away from main squares and most important city attraction's.

We are a mixture of residents and travellers with different backgrounds, our travel experience thought us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;)

Our mixed or female dorms and double rooms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditions and lockers. In our good size common area you can chill out or socialize with fellow travellers and the staff :) As well, our fully equipped kitchen at your disposal, where you can have some beers and eat some tortilla or some typical Spanish tapas.

We also offer:
• Free maps
• Laundry service (6€)
• Towels available (2€)
• Complimentary coffee & tea
• Shopping mall nearby
• Iron

Accommodation Information

Sungate One Hostel Polices:

No curfew: reception 24hrs
Check in from 13:00hrs
Check out before 12:00hrs midday
If you arrive before check in time (13.00 pm) can drop your luggage and enjoy our facilities until your room is ready.

Cancellation policy: 48 h before arrival.
Payment upon arrival by cash, credit cards, debit cards.
For credit card payment, we will charge the 4% of the booking.

Taxes included.
Groups reservations, more than 8 people, please contact by email. We will charge you the first night.
Children under 18 must be accompanied by a parent or an adult.
Breakfast not included.

-A different policy applies to confirm bookings over 300€.
To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card or we can give you our bank details for direct debit. Your booking will be confirmed once payment is received.


Let us know if you have any special preferences. We will try to do our best to satisfy your expectations!
We have more hostels, so If you are planning to travel to Barcelona and Seville. Let us know, we can give you special discounts at the reception.

Location Information

Sungate One Hostel
Calle del Carmen 16, Second Floor (First)
Between Puerta del Sol and Callao square
28013 Madrid - Spain

Cancellation Policy

Customers can cancel their reservation free of charge up to 2 days before arrival. After this date, charges will be applied by the property up to the first nights cost of the reservation, unless otherwise stated in the property’s conditions. Deposits paid are non refundable.