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Reviews of Cat and Moose Backpackers Lodge Cape Town Hostel

305 Long Street, 8001, Cape Town, South Africa

Atmosphere 81%

Cleanliness 83%

Facilities 81%

Location 96%

Safety 87%

Staff 93%

Value 88%

Facilities

  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Airport Transfers
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Currency Exchange
  • DVDs
  • Free City Maps
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Reception (limited hours)
  • Safe Deposit Box
  • Shuttle Bus
  • Swimming Pool
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Cape Town?

Contact us directly

Atmosphere 81%

Cleanliness 83%

Facilities 81%

Location 96%

Safety 87%

Staff 93%

Value 88%

Showing 1-10 of 12 reviews

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
30 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Hostel staffs are always helpful. They try to find the answer on my questions even about the places outside Cape Town.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
04 Jun 2015

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Its really relaxed atmosphere and great staff.

Disliked: it can get really cold in the lounge area.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
09 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Good place, well located and nice staff

Disliked: Nothing

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
80% Overall Rating

Anonymous
29 Sep 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: good location at the city centre Long St.

Disliked: nothing

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
27 Feb 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Fine location, in the middle of things, yet quiet, good place to meet people.

Disliked: Nothing.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
16 Jan 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Nice place to stay. Room had everything you need, shared facilities were clean. Central location, nice and friendly staff.

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 80%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 20%
51% Overall Rating

Anonymous
13 Mar 2012

Travel Type:
Alone

Trip Type:
Beach / sunbathing, City break, Shopping, Sightseeing & culture

Liked: Nothing.

Disliked: The (scarily high) bunk beds are so rickety you can feel every single movement from the other person so it's very hard to sleep. There's only 1 decent bathroom and that smelled strongly of a men's urinal. I kept my shoes on when going in there as the floor was dirty. The living room is like a black hole. The courtyard outside is quite pleasant.


The property's response is

We are sorry for this guest's terrible experience by us, but..as an older person she should've asked for bottom bed in other room so she wouldn't have to climb up the bunk without help from the staff, and as there is personnel available 24 hrs she could have asked for further assistance after her late arrival. It feels unfair for us if she had all this unhappiness brewing during few hours she spent here and didn't express any of it, or when checking out next morning, only to publish it later.

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
09 Dec 2011

Travel Type:
Alone

Trip Type:
City break, Shopping, Sightseeing & culture, Visiting friends or family

Liked: the staff were lovely, so helpful and considerate.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
20 Nov 2011

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, Partying / nightlife, Shopping, Sightseeing & culture

Liked: Staff were very helpful, location is ideal (plenty of bars and restaurants and easy walking distance to the markets), rooms were clean and kitchen come in handy as well.

Disliked: The only issue we found was that the showers/hot water was a little tempremental.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
09 Nov 2011

Travel Type:
With my spouse / partner

Trip Type:
Romantic getaway

Liked: Relaxed, quiet while being at the end of the road with lots of bars and restaurants on.

Disliked: We had our own double room (very good) but the door lock could have been more secure. There was no cooker, and only two hotplate rings working. If the hostel was busier, this may have been a problem.

Customer would recommend this property

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