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Reviews of G4 Station Singapore Hostel

11 Mackenzie Road, Singapore, Singapore

Atmosphere 69%

Cleanliness 70%

Facilities 70%

Location 86%

Safety 84%

Staff 78%

Value 69%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar APM-96
  • Board Games
  • Common Room
  • Dryer
  • Free City Maps
  • Free Internet Access
  • Fridge Freezer"
  • Hair Dryers For Hire
  • Hot Showers
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Microwave
  • Outdoor Terrace
  • Pool Table
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
  • Washing machine
  • WiFi
  • Wii

Important Information

Check in Time: After 2pm
Check out Time: Before 11am

G4 Station Mode of Payment:
Cash Terms, Additional 5% bank charge for credit card payment.

Deposit require upon check in:
S$20 or ID card or Driving license


G4 Station Hostel Cancellation Policy

All confirmed bookings made with Hostel Staff are subject to the following conditions:

Payment & Cancellations for individuals & groups less than 8 :
Deposit can be made before your arrival date vice credit card. Full payment can be made on arrival by cash or credit card.

We have a 48 hour (2 day) cancellation policy. If you need to cancel a confirmed booking, you must do so 48 hours before your arrival date to receive a refund.
If you need to cancel within 48 hours of arrival no refund will be given, if payment has not been received you will be invoiced for one night of the confirmed booking.

Cancellations for group bookings of 8 or more people:
Payment for group bookings is a 10% of total due as holding deposit due with confirmation of booking. Balance due on arrival.
Alterations or cancellations of group bookings must be made 15 days before arrival.
Alterations or cancellations made within 15 days of arrival will be required to pay the total booked amount due or the altered amount due whichever is the greater. An invoice will be sent accordingly.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 12:00

Policies

  • Taxes Included

Group booking?

Group of 15 or more traveling to Singapore?

Contact us directly

Atmosphere 69%

Cleanliness 70%

Facilities 70%

Location 86%

Safety 84%

Staff 78%

Value 69%

Showing 1-10 of 30 reviews

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
66% Overall Rating

Anonymous
22 Sep 2016

Travel Type:
Alone

Trip Type:
Business / conference

Age Range:
31-40

Liked: Location is ok. 2 MRT stations are close.

Disliked: Toilet has strange smell. No lift

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
22 Jun 2015

Travel Type:
Alone

Trip Type:
City break

Liked: Helpful staff & clean + air-conditioning

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 20%
49% Overall Rating

Anonymous
27 Feb 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Easy to get to / from the airport via train.Good air conditionerBreakfast on offer (although limited)Good Chinese restaurant around the corner (Selera)Soap in the washrooms

Disliked: Deceptive about the self-catering facilities (only a kettle and microwave, no actual cooking or washing up facilities)Washroom were constantly disgusting despite daily cleaning / out of toilet paperOverpriced for what you getNoises from outside throughout the night carried into the room

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
94% Overall Rating

Anonymous
16 Feb 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Very nice location in little India, friendly staff

Disliked: Breakfast is a very little for so much money, but on the other hand Singapore is in general really expensive

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
11 May 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Close to Sim -Lim

Disliked: Nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
01 Mar 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Family Holiday, Shopping, Sightseeing & culture

Liked: very clean hostel,nice staff,good breakfast...my family happy stay there :)

Disliked: The room is too small :(

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
30 Dec 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Clean, nice and really helping staff...

Disliked: Nothin', Just don't put me on the top floor again, hehehe :)

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 May 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Visiting friends or family

Liked: nice room, kindly staff

Disliked: -

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
74% Overall Rating

Anonymous
26 Mar 2012

Travel Type:
Alone

Trip Type:
Business / conference, Sightseeing & culture, Visiting friends or family, Work / volunteering

Liked: - Close to MRT station and restaurants.- Quiet place.- Friendly employees.- Kind of safe place and automatic doors.- A complimentary apple after every breakfast

Disliked: - "Pantry usage" only has hot water and 3 mugs. No silverware so you could prepare a quick snack.- Besides been small there is usually a hotel staff using it in the meal times cooking for himself...- guests go wrapped in towels from bedroom to shower walking in the corridors... woman, man, etc...- rooms should be bigger for the price charged. No windows in the room. Did not feel very comfortable with that.- In my 3 nights I had to kill 5 small roaches in my room...- Breakfast really too light. Only the same bread everyday, same jams, same low quality powdered coffee... I wonder if a person needs to stay for a month will have to have the same thing for 30 days.... - It would be nicer to provide free drinking water for the guests like in other hostels.

Customer would recommend this property


The property's response is

Hi there,

Thank you for your review and comments.
We apologise for any discomfort that you encounter during your stay but what you can do is to feedback to us immediately while you are here so that we can remedy the problems as soon as possible. Hope that it doesn't affect your trip in Singapore and see you again!

G4 Station Team

66% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 60%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
66% Overall Rating

Anonymous
23 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Room is really clean and safe. It was really good to stay there and not many ppl in hostel, so I could stay very comfortably.

Disliked: Shower room and Toilet was a little dirty :(

Customer would recommend this property


The property's response is

Hi there,

Thank you for your review and comments
Glad that you enjoyed your stay here and we apologize for the cleanliness of our shower room and toilet.
We do conduct regularly check on the cleanliness of our shower room and toilet to ensure the hygenice level.
Hope that didn't affect your stay and see you again! Take care~

G4 Station Team

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