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Reviews of Castle Rock Hostel Edinburgh Hostel

15 Johnston Terrrace, Edinburgh, Scotland

Atmosphere 98%

Cleanliness 91%

Facilities 96%

Location 98%

Safety 98%

Staff 98%

Value 99%

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • BBQ
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • FLEXIBLENRR
  • Free City Maps
  • Free Internet Access
  • Free city tour
  • Fridge Freezer"
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Internet Access
  • Jobs Board
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Utensils
  • WiFi

Important Information

SPECIAL CANCELLATION POLICY FOR AUGUST/NEW YEARS / HOGMANAY: All New Years / Hogmanay reservations must be cancelled 7 days in advance prior to 2pm on the arrival date. If it is less than 7 days in advance, YOU WILL BE CHARGED FOR THE FIRST NIGHT. FAILURE TO SHOW WILL RESULT IN THE FIRST NIGHT BEING CHARGED AND THE RESERVATION WILL BE CANCELLED.

OVER 18 ONLY - Sorry, no children.
No stag/hens parties allowed.
**Group Bookings:
Group of 5 or more need to contact the hostel directly before making a reservation - This includes guests making separate / individual reservations up to and over 5 guests. Failure to contact the hostel will result in the cancellation of your reservation.
All guests must provide some form of identification (either passport, drivers licence or national ID card) at check in.
Cancellations must be notified before 2pm, 2 days before arrival, otherwise the first night will be charged

Check in Time is from 2.30pm
We require a £10 key deposit and government ID must be presented at check in.


***AUGUST CANCELLATION POLICY: August bookings must be canceled at least 7 days prior to 2.00pm on the arrival date. If bookings are canceled within 7 days, the amount equal to the first night will be charged. No shows will be charged the full amount of the booking.
Also our laundry has changed to £4
And are you able to update on both websites-
Any group of 6 or more guests need to contact the hostel directly, failure to contact the hostel will result in the cancellation of your reservation.

**ROOM TYPES:
Please note: when booking private double rooms please bear in mind the room has 1 double bed.


SPECIAL CANCELLATION POLICY FOR NEW YEARS / HOGMANAY: All New Years /
Hogmanay reservations must be canceled 7 days in advance prior to 2pm on
the arrival date to receive a 88% refund. If it is less that 7 days in
advance, NO REFUND WILL BE GIVEN. FAILURE TO SHOW WILL RESULT IN THE
FULL AMOUNT OF YOUR RESERVATION BEING CHARGED.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:30

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Edinburgh?

Contact us directly

Atmosphere 98%

Cleanliness 91%

Facilities 96%

Location 98%

Safety 98%

Staff 98%

Value 99%

Showing 621-630 of 630 reviews

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
05 Sep 2011

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: the location

Disliked: nothing

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
02 Sep 2011

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Everything.

Disliked: Plenty of places to charge electronic devices, but none of them inside the rooms.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
02 Sep 2011

Travel Type:
Alone

Trip Type:
Partying / nightlife, Shopping, Sightseeing & culture

Liked: it was near the citycenter... which means reachable by walking

Disliked: that the door for the smokerarea closed after sunset :)

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Sep 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: definitely one of the best hostel i've stayed in! great atmosphere, amazing location, super comfy beds, nice staff.

Disliked: nothing!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
28 Jul 2011

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Everything!

Disliked: Nothing - they were booked out other nights we wanted to stay there!

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
27 Jul 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location!

Disliked: The bathrooms were not very clean and the internet was really slow

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
86% Overall Rating

Anonymous
26 Jul 2011

Travel Type:
With my spouse / partner

Trip Type:
City break, Romantic getaway, Sightseeing & culture

Liked: Location was great, rooms had free safes, friendly atmosphere and was clean

Disliked: internet was crappy, wireless just did not work at all and the staff couldn't care less

Customer would recommend this property


The property's response is

Hi,

Thanks for the review. We provide free wi-fi out of convenience to our guests, and all guests are allowed to use this. We are a 300 bed hostel, so there are a lot of users trying to access the wi-fi for free, so hence it slows down. There isn't much we can do about this, and we do provide computers for you to use with a wired internet connection for only 80 pence. We are also in the middle of a tourst area, so if the internet is slow we try to reccomend our guests to enjoy the city!

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
21 Jul 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Excellent location, friendly staff

Disliked: The internet was extremely slow, there were no power plugs in my room (so nowhere to charge my phone)

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
06 Jul 2011

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Its location

Disliked: there was cuilding work going on so was very noisy during the day and early morning - the electricity was also turned off at one point without warning.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
80% Overall Rating

Anonymous
28 Jun 2011

Travel Type:
Alone

Trip Type:
Shopping, Sightseeing & culture

Liked: Great location

Disliked: nothing

Customer would recommend this property

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