Website feedback

Reviews of YHA Whangarei Falls Backpackers Whangarei Hostel

12 Ngunguru Road, Whangarei, Whangarei, New Zealand

Atmosphere 80%

Cleanliness 92%

Facilities 85%

Location 75%

Safety 88%

Staff 93%

Value 83%

Facilities

  • Free Wi-Fi
  • Late Check-out
  • Self-Catering Facilities
  • BBQ
  • Bicycle Parking
  • Board Games
  • Card Phones
  • Common Room
  • Free City Maps
  • Free Parking
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reception (limited hours)
  • Swimming Pool
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Washing machine
  • Wii

Important Information

Reception hours: Checkout 8 a.m. – 10 a.m. Office closed for property maintenance and cleaning from 10 a.m. – 2 p.m. Check in 2 p.m. – 8 p.m. Late check in by prior arrangement only.
$20 cash key deposit, refundable upon checkout.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:00

Policies

  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Whangarei?

Contact us directly

Atmosphere 80%

Cleanliness 92%

Facilities 85%

Location 75%

Safety 88%

Staff 93%

Value 83%

Showing 1-10 of 18 reviews

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating


13 Jan 2017

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
31-40

Liked: Close to the warterfalls

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
04 Feb 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Relaxation / spa

Age Range:
18-24

Liked: It's near to waterfall

Disliked: the city is far away. there is just a bus to go there for shopping. the staff didn't take us from the busstation

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 Jan 2015

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: They made me feel very welcome and a very happy and friendy helpful place to stay

Disliked: I didn't stay longer

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
22 Jan 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Was clean and in good condition, cosy.

Disliked: I liked everything. The owners take good care of the property, and were very friendly.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
30 Dec 2014

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Everything was conveniently located and well lit

Disliked: Choice of beds would have been nice if there is only a few staying you have the option of having a guy in your area or a girl.

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 20%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
54% Overall Rating

Anonymous
18 Dec 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Camp like setting and very spacious grounds. In a cabin like dorm for 4 with own fridge and dishes.

Disliked: That it was also for campers. Bus service terrible. No sink in room to wash the supplied dishes its, need to wash up I main kitchen. Hot tub is very small for use as a facility hot tub. Hence I did not even use.

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
29 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: The owners go out of their way to help in any way they can which is great. Also good to have a pool and hot tub on offer. The wifi is capped at 50mb a day which I don't think is enough for most people who need to make travel arrangements. The kitchen and bathroom facilities are good although separate buildings so whilst not a problem, less enjoyable in winter months. Aside from the tv room being available there is no atmosphere or anything going on for travellers. The dorm was spacious and secure although no lockers for valuables available.

Disliked: No lockers and no real atmosphere.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
20 Feb 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Staff were extremely friendly, knowledgeable and reasonable, Pick up from Whangarei to their hostel was at no extra charge, Facilities were by far one of the best (attention to detail such as: placement of power sockets at table level next to a table as opposed to other hostels who situate power sockets underneath a bed, umbrealla's in case it rains, sufficient hooks to put your clothes in the showers, WIFI, full utensils/cutlery, and so much more), location is fantastic in the sense it is close to the beautiful Whangerei falls and nature trails (really worth seeing), spacious communal kitchen, spacious rooms

Disliked: The property is quite far from the city centre, it is slightly far from the nearest supermarket, it has a convenience store which is sort of close, so if you come without food or a car it may be a bit uncomfortable. However this is really nitpicking and come prepared with food or go to the closest convenience store.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
74% Overall Rating


21 Dec 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Beach / sunbathing, City break, Shopping, Sightseeing & culture

Liked: Mixture of Camping and BackpackerSpa with hot pool

Disliked: far from citycenter

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
05 Oct 2013

Travel Type:
As a family with children

Trip Type:
Family Holiday

Liked: My son loved the swings, trampoline, swimming pool and spa pool. I enjoyed the atmosphere and variety of facilities on offer.

Disliked: Only two showers for each sex. Long waiting time when fully-booked.

Customer would recommend this property

Check Availability