Reviews of Surf 'N' Snow Backpackers Auckland Hostel
Level 1, 102 Albert Street, Auckland, New Zealand
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- new-zealand hostels
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- Surf 'N' Snow Backpackers
- Surf 'N' Snow Backpackers Reviews
Atmosphere 47%
Cleanliness 44%
Facilities 50%
Location 90%
Safety 58%
Staff 73%
Value 56%
Facilities
- Late Check-out
- Lockers
- Self-Catering Facilities
- 24 Hour Reception
- 24 Hour Security
- BBQ
- Book Exchange
- Breakfast Not Included
- Cable TV
- Card Phones
- Common Room
- Currency Exchange
- DVDs
- Elevator
- Free City Maps
- Hair Dryers
- Hair Dryers For Hire
- Hot Showers
- Housekeeping
- Internet Access
- Jobs Board
- Laundry Facilities
- Linen Included
- Luggage Storage
- Pool Table
- Postal Service
- Reception (limited hours)
- Safe Deposit Box
- Telephone Fax Facilities
- Tours/Travel Desk
- Towels for hire
- Vending Machines
- Washing machine
- Wheelchair Friendly
Important Information
Check in from: 12:30 PM
Check out: 2pm
Please bring your ID (Passport or Driver's license) upon check-in. The key deposit is NZ$20 per key, in cash only.
From airport:phone 363-8889 or touch 60 on the freephone at Auckland International Airport and Domestic Airport arrival hall, and we'll tell you how to get here.
Check-in / Check-out
Earliest check-in: 00:00
Latest Check-out: 10:00
Policies
- Age Restriction
- Credit Cards Accepted
- No Curfew
- Non Smoking
- Taxes Included
Atmosphere 47%
Cleanliness 44%
Facilities 50%
Location 90%
Safety 58%
Staff 73%
Value 56%
Showing 1-10 of 20 reviews
- Atmosphere - 40%
- Cleanliness - 20%
- Facilities - 40%
- Location - 100%
- Safety - 40%
- Staff - 40%
- Value - 20%
Anonymous
25 Dec 2017
Travel Type:
With my spouse / partner
Trip Type:
Family Holiday, Sightseeing & culture
Age Range:
31-40
Liked: The location is pretty good
Disliked: The place was really really dirty. The room smells like sweat and mold. The toilets were also dirty and in the morning they have a leakage and no lights. Staff was new and couldnt answer our questions about Auckland.
- Atmosphere - 20%
- Cleanliness - 80%
- Facilities - 20%
- Location - 80%
- Safety - 80%
- Staff - 80%
- Value - 60%
Anonymous
11 Jul 2017
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Age Range:
25-30
Liked: Location and cleaness
Disliked: No wi fi for free
- Atmosphere - 40%
- Cleanliness - 20%
- Facilities - 20%
- Location - 80%
- Safety - 20%
- Staff - 40%
- Value - 60%
Anonymous
15 Jun 2017
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Age Range:
25-30
Liked: It is located in ACK CBD, which is pretty cool for that price
Disliked: my jogging pants where stolen while they was drying in the laundry and also my food bag which I forget for one night in at the stairwell. However, the most unreasonable thing where the mattress, which are worn out and you are lying more on metal than in a bed.
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 100%
- Location - 100%
- Safety - 80%
- Staff - 100%
- Value - 100%
Anonymous
21 Oct 2015
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Liked: Good location, friendly atmosphere
Disliked: Not enough showers and laundry not great
Customer would recommend this property
- Atmosphere - 60%
- Cleanliness - 40%
- Facilities - 60%
- Location - 100%
- Safety - 60%
- Staff - 100%
- Value - 80%
Anonymous
19 Jun 2015
Travel Type:
With friends / other travellers
Trip Type:
Sightseeing & culture
Liked: Very good location in the city. Walking distance to everywhere.
Disliked: Room was very unclean
- Atmosphere - 20%
- Cleanliness - 20%
- Facilities - 20%
- Location - 80%
- Safety - 60%
- Staff - 80%
- Value - 20%
Anonymous
15 Mar 2015
Travel Type:
Alone
Trip Type:
Backpacking / gap year, Beach / sunbathing, Sightseeing & culture, Sports, adventure or outdoor activities, Work / volunteering
Liked: Nothing!
Disliked: It's the worst hostel I saw in New Zealand! I don't get why people write good reviews here.The toilets in the second floor are a thousand years old and dirty, the rooms are old, dirty and you have tubes going through the dorm room so you can always here when somebody flushs the toilet.The "lounge" is direct at the reception and has only a few sofas around with nothing to do and without any flair!The kitchen is pretty old to so two of three ovens are disgusting and not really working. There where no glasses so we had to drink out of bowls. And there where nearly no plates and stuff at all.The receptionists where friendly. That's probably the only good thing but that should be a normal standard!So a big dislike and don't stay there! There are many hostels in Auckland for the same price which are much much better!
- Atmosphere - 20%
- Cleanliness - 40%
- Facilities - 20%
- Location - 100%
- Safety - 60%
- Staff - 100%
- Value - 40%
Anonymous
11 Mar 2015
Travel Type:
With my spouse / partner
Trip Type:
Backpacking / gap year
Liked: Location
Disliked: Kitchen area is dirty, showers are poor and doors do not lock. Showers did not work at all Friday morning.
- Atmosphere - 80%
- Cleanliness - 60%
- Facilities - 60%
- Location - 100%
- Safety - 80%
- Staff - 80%
- Value - 80%
Anonymous
29 Jan 2015
Travel Type:
With friends / other travellers
Trip Type:
Events / festivals, Partying / nightlife
Liked: I liked that the staf were very nice an easy to talk. The people staying there were very friendly an the location is really really good right in the heart of aucklands cbd
Disliked: The ventilation wasnt very good an the kitchen was to small
Customer would recommend this property
- Atmosphere - 60%
- Cleanliness - 80%
- Facilities - 80%
- Location - 100%
- Safety - 80%
- Staff - 100%
- Value - 100%
Anonymous
19 Dec 2014
Travel Type:
With my spouse / partner
Trip Type:
Sightseeing & culture
Liked: Location
Disliked: Showers weren't great
Customer would recommend this property
- Atmosphere - 60%
- Cleanliness - 60%
- Facilities - 100%
- Location - 100%
- Safety - 80%
- Staff - 100%
- Value - 80%
Anonymous
17 Apr 2014
Travel Type:
With friends / other travellers
Trip Type:
Backpacking / gap year, Work / volunteering
Liked: Great location, cheap, friendly staff and a nice place to relax in the big city .
Disliked: The bathrooms could be more clean and the carpet in the room
Customer would recommend this property