Website feedback

Reviews of Shelter City Amsterdam Hostel

Barndesteeg 21, 1012 BV, Amsterdam, Netherlands

Atmosphere 82%

Cleanliness 80%

Facilities 79%

Location 94%

Safety 90%

Staff 89%

Value 85%

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Parking
  • Board Games
  • Cafe
  • Common Room
  • FLEXIBLENRR
  • Foosball
  • Free City Maps
  • Free Internet Access
  • Free city tour
  • Fridge Freezer"
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Meals available
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Towels for hire
  • Vending Machines

Important Information

Taxes: From 01/01/ 2020: 7% of the net overnight rate per night plus €3,00 per person per night and should be paid upon arrival.

*Please note that we charge credit cards on the arrival date. It is not possible to pay cash upon arrival.

* We have a 3 day cancellation policy. If you want to cancel your reservation, please log into your personal Hostelworld account and make the changes before midnight (Amsterdam time) three days before your arrival date. Cancellation by phone is not accepted. Late cancellations and no-shows shall be charged the equivalent of the first night's accommodation. These conditions also apply if the date of arrival has been changed by email. Once you have arrived, paid and checked in it is not possible to receive a refund if you decide to leave early.

* Taxes not included - city tax 7.00 % per person per night. City Tax is to be paid upon check-in.

* If you are charged a no show charge, then the city tax will transfer into a cancellation fee.

* Bag drop-off from 08:00, rooms available to use from 13:30. This hostel is smoke-free, drug-free and alcohol-free. You may smoke cigarettes in the courtyard. There's no curfew or lockout.

* A Passport or government issued identity card (for EU citizen) is required upon check-in.

* If you have booked the four-person room for two or more people, we can't guarantee you'll be put in the same room but we will try our best. Our dorms are segregated by gender; if you book the wrong room we can't guarantee your accommodation.

* There are free lockers. Please bring your own padlock or buy one at reception.

* If the same name, e-mail or credit card is used in multiple bookings for a total of more than 8 people on the same day then we will cancel the booking since we do not accept groups of more than 8 people.

* A keycard is mandatory for entering the hostel and for lost key card 5 euros will be charged.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:00

Policies

  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Amsterdam?

Contact us directly

Atmosphere 82%

Cleanliness 80%

Facilities 79%

Location 94%

Safety 90%

Staff 89%

Value 85%

Showing 1-10 of 21 reviews

34% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 60%
  • Safety - 40%
  • Staff - 40%
  • Value - 40%
34% Overall Rating


24 Oct 2019

Travel Type:
Alone

Trip Type:
City break

Age Range:
25-30

Liked: Free breakfast

Disliked: Bed bugs! I was bitten everywhere it's vile.

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
89% Overall Rating


18 Aug 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
18-24

Liked: The location is near the red light district, so we can see the business while we go back to the hostel at night, which was really convenient. The staff here were full of energy and were also very friendly and helpful!

Disliked: We only have one plug shared by four beds, which is a bit inconvenient. Though they have charging service at the front desk, I think it is still better to have more plugs near the beds.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 Jul 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Age Range:
18-24

Liked: Really friendly environment and a great location

Disliked: No full length mirrors

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
01 May 2017

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Visiting friends or family

Age Range:
31-40

Liked: Great location. Clean and comfortable. And I felt safe.

Disliked: It exceeded my expectations of a hostel, so there wasn't anything that I disliked. A few of my roommates weren't diligent about locking the doors, which I found annoying, but that's not on the hostel.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating


04 Apr 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Family Holiday

Age Range:
31-40

Liked: Buena ubicación.

Disliked: Somo muchos los latinos viajando por el mundo! me gustaría que el personal de recepción hablen un mínimo español!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
16 Mar 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Relaxation / spa, Sightseeing & culture

Age Range:
41+

Liked: Perfect location and very good wifi signal :)

Disliked: Showers area. I like it separated from toiletts.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
17 Feb 2017

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Age Range:
18-24

Liked: Free hot breakfast every morning is always welcome

Disliked: The bathrooms could use refurbishing

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
12 Feb 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
18-24

Liked: .

Disliked: There was no kitchen

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
71% Overall Rating

Anonymous
08 Feb 2017

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture

Age Range:
18-24

Liked: The cosy character about the café

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
16 Dec 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: It was a friendly atmosphere, great helpful volunteer staff that had various activities each day! They also sold event tickets at reception!

Disliked: It's actually a Christian hostel which I don't mind. But I felt a bit uncomfortable during certain times. €15 deposit for your key too! Don't forget!

Customer would recommend this property

Check Availability