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Reviews of Shelter City Amsterdam Hostel

Barndesteeg 21, 1012 BV, Amsterdam, Netherlands

Atmosphere 82%

Cleanliness 80%

Facilities 79%

Location 94%

Safety 90%

Staff 89%

Value 85%


  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Parking
  • Board Games
  • Cafe
  • Common Room
  • Foosball
  • Free City Maps
  • Free Internet Access
  • Free city tour
  • Fridge Freezer"
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Meals available
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Towels for hire
  • Vending Machines

Important Information

Taxes: From 01/01/ 2020: 7% of the net overnight rate per night plus €3,00 per person per night and should be paid upon arrival.

*Please note that we charge credit cards on the arrival date. It is not possible to pay cash upon arrival.

* We have a 3 day cancellation policy. If you want to cancel your reservation, please log into your personal Hostelworld account and make the changes before midnight (Amsterdam time) three days before your arrival date. Cancellation by phone is not accepted. Late cancellations and no-shows shall be charged the equivalent of the first night's accommodation. These conditions also apply if the date of arrival has been changed by email. Once you have arrived, paid and checked in it is not possible to receive a refund if you decide to leave early.

* Taxes not included - city tax 7.00 % per person per night. City Tax is to be paid upon check-in.

* If you are charged a no show charge, then the city tax will transfer into a cancellation fee.

* Bag drop-off from 08:00, rooms available to use from 13:30. This hostel is smoke-free, drug-free and alcohol-free. You may smoke cigarettes in the courtyard. There's no curfew or lockout.

* A Passport or government issued identity card (for EU citizen) is required upon check-in.

* If you have booked the four-person room for two or more people, we can't guarantee you'll be put in the same room but we will try our best. Our dorms are segregated by gender; if you book the wrong room we can't guarantee your accommodation.

* There are free lockers. Please bring your own padlock or buy one at reception.

* If the same name, e-mail or credit card is used in multiple bookings for a total of more than 8 people on the same day then we will cancel the booking since we do not accept groups of more than 8 people.

* A keycard is mandatory for entering the hostel and for lost key card 5 euros will be charged.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:00


  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Amsterdam?

Contact us directly

Atmosphere 82%

Cleanliness 80%

Facilities 79%

Location 94%

Safety 90%

Staff 89%

Value 85%

Showing 21-21 of 21 reviews

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

17 Apr 2016

Travel Type:

Trip Type:
Backpacking / gap year, Events / festivals, Sightseeing & culture

Age Range:

Liked: safe and secure, location is perfect. I could walk all city of Amsterdam.

Disliked: the hostel is too old.

Customer would recommend this property

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