Website feedback

Reviews of Mama's Home Tulum Hostel

Calle Orion s-n Entre Venus y Sol Oriente, Tulum, Mexico

Atmosphere 98%

Cleanliness 95%

Facilities 93%

Location 93%

Safety 97%

Staff 100%

Value 98%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • BBQ
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Fridge Freezer"
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Linen Included
  • Luggage Storage
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Reception (limited hours)
  • Safe Deposit Box
  • Towels Included
  • Towels for hire
  • Utensils
  • WiFi

Important Information

Reception hours 0730-2300
Check in: 14:00
Check out: 11:00

Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 7pm, please let us know.

For Private Rooms and Large Dorm Bookings- If you do not show up for your booking or give less than 24 hours notice for cancellation of your stay, you will be charged the entirety of your stay via payment method provided.
For Dorm Bookings- If you do not show up for your booking or do not cancel within the 24 hour frame, you will be charged for the first night of your stay via payment method provided.

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly"
  • Taxes Included

Group booking?

Group of 15 or more traveling to Tulum?

Contact us directly

Atmosphere 98%

Cleanliness 95%

Facilities 93%

Location 93%

Safety 97%

Staff 100%

Value 98%

Showing 1-10 of 143 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Jul 2017

Travel Type:
Alone

Trip Type:
Beach / sunbathing, City break, Sports, adventure or outdoor activities

Age Range:
31-40

Liked: This is my 2nd visit which says it all. Franc was a gracious and welcoming host. He gave me lots of great information about places to visit and welcomed me back when I was no longer staying at the hostel. I met some amazing people- the place really felt like a home with friends :)

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
23 Jan 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Really chilled, low key relaxing atmosphere. Felt safe with belongings. Staff very helpful. Amazing breakfast! Clean!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
22 Jan 2017

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing

Age Range:
31-40

Liked: Welcoming. Relaxing. The staff was knowledgeable about local attractions and even organized trips. The whole hostel felt like a community. And breakfast is INCREDIBLE

Disliked: Nothing

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
14 Jan 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Age Range:
31-40

Liked: Staff was very friendly and helpful

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
12 Dec 2016

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, Romantic getaway, Sightseeing & culture

Age Range:
31-40

Liked: El desayuno es genial, el lugar limpio y bien decorado. José, fantástico. Super amable, los mejores consejos, siempre bien predispuesto. La pasamos super bien. Un lugar muy recomendable para conocer Tulum y sus alrededores. Gracias José!!

Disliked: Todo estuvo como lo esperabamos.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
26 Oct 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Beach / sunbathing, City break, Sightseeing & culture

Age Range:
31-40

Liked: The staff was very nice and helpful. We had clean rooms and a great breakfast!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
11 Oct 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Beach / sunbathing, Work / volunteering

Age Range:
18-24

Liked: Best breakfast ever, nice staff and amazing atmosphere. Definitely the best place to stay when in Tulum !

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 May 2016

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing

Age Range:
18-24

Liked: Jose will make you feel at home as soon as you step through the door. Each night there's something on (barbecues, music) so you can get to know other guests. The breakfast is amazing, something different every day! Would definitely recommend this as the place to stay for anyone after a hostel in tulum

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 Apr 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: Great place with great people. One of the best hostels I have ever stayed in.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Apr 2016

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, Sightseeing & culture

Age Range:
25-30

Liked: All staff were s helpful and really made you feel welcome and at home. Good vibes!

Disliked: Nothing

Customer would recommend this property

Check Availability