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Reviews of The Yak Playa del Carmen Hostel

Calle 10 Norte Bis, entre Av. 10 y Av. 15, Playa del Carmen, Mexico

Atmosphere 94%

Cleanliness 93%

Facilities 90%

Location 96%

Safety 92%

Staff 88%

Value 87%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • BBQ
  • Bar APM-96
  • Bicycle Hire
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Cafe
  • Ceiling fan
  • Common Room
  • DVDs
  • Free Internet Access
  • Free Parking
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Microwave
  • Outdoor Terrace
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • WiFi

Important Information

Check In Time: 14:00
Check Out Time: 12:00
Minimum Age: 18
Method of payment upon arrival: Cash only
Breakfast is included.

Please note that if you reserve more than one bed in a dorm, we will try to keep them in the same room, but cannot guarantee it. Thanks for understanding!

Normal Cancellation Policy: 48 hours
For modifications or cancellations, please contact The Yak via email at least 2 days prior to your arrival. In the event of cancellations or changes made on shorter notice (or in the case of a No Show), the hostel has the right to charge for 1 night of the booking.

***Please note that for all reservations between the 21st of December and the 15th of January, there is a required minimum stay of 4 nights and a special cancellation policy.

For reservations from 21/12/16-15/1/17: Once your reservation has been processed, you will be asked to pay an additional 25% deposit within 24 hours in order to confirm your reservation. Once the payment has been received, we will send you a confirmation email. If the deposit is not made within the allotted time, the reservation may be cancelled.

Special Cancellation Policy for High Season:
**This policy applies to any reservation that has at least 1 night booked within the following dates 21/12/16-15/1/17.

For modifications or cancellations, please contact The Yak via email at least 7 days prior to your check in date in order to receive a full refund of your deposit (*note that this refund applies only to deposits made directly to The Yak). In the event of cancellations or changes made on shorter notice (or in the case of a No Show) the hostel has the right to charge for 1 night of the booking and the deposit will not be refunded.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 12:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Playa del Carmen?

Contact us directly

Atmosphere 94%

Cleanliness 93%

Facilities 90%

Location 96%

Safety 92%

Staff 88%

Value 87%

Showing 1-10 of 47 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating


05 Aug 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife

Age Range:
18-24

Liked: Probably my favorite hostel ever! The rooms are spacious and clean but nothing beats the atmosphere at this place. I felt right at home and met a ton of amazing people. Free breakfast is really good too!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating


30 Jun 2017

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife

Age Range:
25-30

Liked: Everything, it's just awesome!

Disliked: Absolutely nothing!

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 20%
  • Value - 40%
49% Overall Rating

Anonymous
27 Dec 2016

Travel Type:
Alone

Trip Type:
Beach / sunbathing

Age Range:
31-40

Liked: location

Disliked: hopeless and helpless staff. no s.ile at all. no manners. you are treated like a livestock no welcome or goodbyes the male to female ratio is like 20:1

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 40%
74% Overall Rating

Anonymous
24 Dec 2015

Travel Type:
Alone

Liked: nice location, facility was clean

Disliked: staff was quit unfriendly at arrival, aircondition is realy loud, too expensive for value between Christmas and New Year

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
17 Nov 2015

Travel Type:
Alone

Trip Type:
Beach / sunbathing, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Everyone at The Yak was so friendly and helpful. All of the guests had much of the same mindset so it was a great place for single travelers. The bar was lovely and the hostel organised trips were really reasonable and fun too.

Disliked: I stayed in a private room and it was very dark in there and the shower was cold.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
15 Nov 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Everything

Disliked: Nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
28 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Events / festivals, Partying / nightlife, Sightseeing & culture

Liked: Easy to get to from ADO bus station. Good kicten facilities with Walmart near byfor self catering. Nice breakfast included with water available at reception. 12 bed dorm very clean and quiet.

Disliked: Sometimes you get bitten by mosquitoscin reception and chill out area but they sprayed while I was staying which was good.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
13 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: I booked my stay for 2 days and ended up staying 4. Being a solo traveler, it was a great place to meet new people. Activities that were planned through the hostel were also really fun. Facilities were very clean (cleaned 3x a day) and the A/C worked great during the night. I would definitely recommend this hostel to anyone!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
94% Overall Rating

Anonymous
09 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Well-located, a steady stream of Air-Con, nice place to mingle at night with other guests, good tours organised daily and generally a friendly, happy bunch of guests who all arrive with the same intent - to chill out in a relaxed setting close to the beach and the nightlife. It ticks a lot of boxes.

Disliked: Some staff were helpful, but others really didn't care much about the guests. But when the night comes...they relish being the centre of attention. One female staff member had an attitude that was so arrogant and dismissive. There's no need to constantly look down on guests - you should be going above and beyond to make them feel welcome.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Sightseeing & culture

Liked: Highly recommend this hostel. The hostel is in a great location, the staff are awesome and it is a very social hostel. There is a bar and a great communal area to meet other travellers or just lie in a hammock and chill out. There are always activities to do every day and fun things to do during the evening. The hostel is very clean and secure and I am looking forward to going back.

Customer would recommend this property

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