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Reviews of Hostel Natura Cancún Cancun Hostel

Boulevard Kukulkan km 9.5, Zona Hotelera, 77500 Ca, Cancun, Mexico

Atmosphere 78%

Cleanliness 91%

Facilities 76%

Location 97%

Safety 81%

Staff 92%

Value 79%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Airport Transfers
  • Board Games
  • Book Exchange
  • Ceiling fan
  • Free City Maps
  • Free Internet Access
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Linen Included
  • Luggage Storage
  • Microwave
  • Mini Supermarket
  • Outdoor Terrace
  • Reading Light
  • Restaurant
  • Tours/Travel Desk
  • Towels for hire
  • WiFi

Important Information

Cancellation Policy: 2 days before arrival

Taxes included

We accept all major credit cards, pesos, euros and usd.

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 12:00

Policies

  • Pet Friendly"
  • Taxes Included

Group booking?

Group of 15 or more traveling to Cancun?

Contact us directly

Atmosphere 78%

Cleanliness 91%

Facilities 76%

Location 97%

Safety 81%

Staff 92%

Value 79%

Showing 1-10 of 35 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating


01 Aug 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Sightseeing & culture

Age Range:
25-30

Liked: The staff is super friendly, very helpful and caring. Everything was clean. The hostel sits on top of a restaurant that has delicious food, and is right next to a delicious burrito shop that is open 24 hours. Best part is you get a discount at both restaurants for being a Hostel Natura customer! The beach is a short walk away, so is the downtown area. Everything is super close, the location is excellent. As a solo female traveller I felt safe and secure at this location.

Disliked: The rooms, while clean, were very tiny. Also, the room gets very hot until you ask the staff to turn on the air on the room. Otherwise, it's still a great stay.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
22 Mar 2017

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing, Sightseeing & culture, Visiting friends or family

Age Range:
25-30

Liked: Nice appearence, mostly friendly staff. Showers very spacious. Good restaurant downstairs - guests get a 10% discount

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
83% Overall Rating

Anonymous
02 Dec 2016

Travel Type:
Alone

Trip Type:
Beach / sunbathing, Sightseeing & culture

Age Range:
31-40

Liked: Great venue and the rooftop kitchen/bar is perfect to get in touch with other people

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 40%
  • Staff - 80%
  • Value - 80%
74% Overall Rating

Anonymous
15 Jun 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Awesome location

Disliked: Sometimes it feels unsafe

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
21 May 2016

Travel Type:
Alone

Trip Type:
Beach / sunbathing

Age Range:
25-30

Liked: Good price, good location,clean

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 80%
71% Overall Rating

Anonymous
31 Dec 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife

Liked: Good location. Has everything you need

Disliked: Noisy -loud music from bar below goes all night long.

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
66% Overall Rating

Anonymous
31 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Atmosphere and cleanliness.

Disliked: Small room, air conditioning did not work. Shower only had scalding hot water. Sink is made from old piece of wood which breeds bacteria.

66% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 20%
66% Overall Rating

Anonymous
31 Jul 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Sightseeing & culture

Liked: Location

Disliked: Lack of kitchen, there was only a bathroom area next to reception, dorms were too small.

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 40%
80% Overall Rating

Anonymous
18 May 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Romantic getaway, Shopping, Sports, adventure or outdoor activities

Liked: Great location, friendly and helpful staff, nice wooden decor, nice and very clean shared bathroom, lovely restaurant underneath with discount, comfy bed.

Disliked: Room was very basic, mirror would have been useful. The bar next door played pumping loud music till 7am (on a Monday, everyday is a weekend hier). AC is controlled by reception, would be much easier if you could regulate temperature yourself. No towels included and we had to put the sheets on the bed ourselves.. bit weird.The negative stuff wasn't bad enough to outweigh the good stuff, it's a nice hostel, that could however easily be improved with little things. For what it is though it's just a bit too expensive.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
89% Overall Rating

Anonymous
20 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing

Liked: Clean and nice bathrooms and bedrooms, air con and

Disliked: loud music at night. NOT from the bars downstairs but from other hostel guests that were cranking music extremely loud on the terrace......not nice for people who want to sleep.

Customer would recommend this property

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