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Reviews of Step Inn Guest House and Hostel Kuala Lumpur Hostel

No.35 Jalan Pudu lama, Off jalan Pudu, Kuala Lumpur, Malaysia

Atmosphere 86%

Cleanliness 82%

Facilities 75%

Location 90%

Safety 86%

Staff 96%

Value 91%

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling fan
  • Common Room
  • DVDs
  • Foosball
  • Free City Maps
  • Hot Showers
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Parking
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • WiFi

Important Information

Age Limits for Dorm Room: For any guests above 50 years old (including 50 yrs), please book into Private Room; bookings into Dorm room will be treated as Invalid.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Kuala Lumpur?

Contact us directly

Atmosphere 86%

Cleanliness 82%

Facilities 75%

Location 90%

Safety 86%

Staff 96%

Value 91%

Showing 1-10 of 117 reviews

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating


10 Dec 2018

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Partying / nightlife, Sightseeing & culture, Work / volunteering

Age Range:
41+

Liked: Common areas are a great place to meet other travellers Complimentary breakfast of toast and butter and jam and free hot drinks all day Very central location. Walking distance to Chinatown and shopping areas.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
89% Overall Rating


12 Feb 2018

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break

Age Range:
25-30

Liked: Good location, excellent quality-price ratio. Pretty clean.

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 40%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
57% Overall Rating

Anonymous
20 Jul 2017

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: The staff is friendly and strong air conditioning.

Disliked: The Step Inn Hostel still has a lot of work to do to become a decent hostel. The couches are extremely uncomfortable in lobby. The kitchen and rooms are dirty. Our room had black mold and the bathroom was barely cleaned. The floor was dirty and sticky and there was no toilet paper. The location is not great. It is an hour from the airport and 30 minutes walking to get downtown. I expected a lot more based on previous reviews.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
09 Mar 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: There was even a kitchen for cooking. And there was complimentary toast and tee,/coffee in the morning.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
02 Mar 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Partying / nightlife

Age Range:
18-24

Liked: Definitive value for the money! We enjoyed our stay and would always come back! Really central, rooms are okay but clean and staff is really helpful and friendly. Breakfast with coffee and toast is for free. Thanks for the awesome stay!

Disliked: A bit old but this tally okay :)

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
31 Jan 2017

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
25-30

Liked: good location, quite clean

Disliked: free breakfast quickly finished, rooms with slow fan only

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
28 Nov 2016

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Age Range:
31-40

Liked: Good location, clean and quiet

Disliked: Nothing

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
69% Overall Rating

Anonymous
27 Nov 2016

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Age Range:
18-24

Liked: The price for each night made it very affordable

Disliked: The basic facilities were lacking. Bathroom, kitchen, lounge areas all needs renovation.

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating


22 Oct 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities, Visiting friends or family

Age Range:
31-40

Liked: Situated in a building with character, well located and with good staff. Good exchange library with a very relaxed vibe, allowed me to hangout well after checkout in the communal area. Equipped with a kitchen and tea and coffee all day. Loads of space and the room easily accommodated 4 beds. Lockers for free in the room and the bathrooms were always very clean, wifi was great too. NIce to see toilet paper was supplied and there was always soap so you can wash your hands and keep the place hygienic.

Disliked: Room a little stuffy at night but its Asia!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Jul 2016

Travel Type:
Alone

Trip Type:
Relaxation / spa

Age Range:
25-30

Liked: Staff were awesome Drinks were cheaper than 7/11 Cats on the balcony were super cute this place run by backpackers 4 backpackers

Customer would recommend this property

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