Reviews of Travel Hub Guesthouse Kuala Lumpur Hostel
No. 15, Level 1, Jalan Balai Polis, Wilayah Persek, Jalan Balai Polis, Kuala Lumpur, Malaysia
- HostelBookers
- Hostels
- malaysia hostels
- Hostel kuala-lumpur
- Travel Hub Guesthouse
- Travel Hub Guesthouse Reviews
Atmosphere 89%
Cleanliness 86%
Facilities 82%
Location 89%
Safety 89%
Staff 87%
Value 89%
Facilities
- Air conditioning
- Free Wi-Fi
- Late Check-out
- Lockers
- 24 Hour Reception
- 24 Hour Security
- Adaptors
- Bar APM-96
- Bicycle Parking
- Board Games
- Book Exchange
- Cable TV
- Ceiling fan
- Common Room
- Elevator
- Free City Maps
- Free Internet Access
- Fridge Freezer"
- Hair Dryers
- Hot Showers
- Housekeeping
- Internet Access
- Iron / Ironing Board"
- Linen Included
- Luggage Storage
- Parking
- Tea/Coffee Making Facilities
- Tours/Travel Desk
- Towels Included
- Towels for hire
- WiFi
Important Information
We arrange airport drops but cannot do airport pickups.
Please print out the directions to the Travel Hub - this will help the taxi driver.
6% Additional Tax fee
Confirming a booking
Bookings made online may be subject to differing terms and conditions at the time of booking. This is to protect your security in carrying out the booking and providing credit card details over the internet. As for group bookings, a 50% booking deposit is required to confirm the booking. An email from the administrative department of Travel Hub Guesthouse will be sent to you along with an invoice and also the banking details for the transfer. We are allowed to void any bookings necessary and an a notification email will be sent to you before the date of arrival. For the guesthouse to be overbooked, we will refer you to another guesthouse which are at the equal booking rate.
Cancellation by the Guest
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases. In the event of a cancellation up to 24 hours prior to the scheduled date of arrival no charge will be made. If you cancel your reservation within 24 hours of the scheduled date of arrival a cancellation charge equivalent to the room(s) single night rate will be made. Guests failing to arrive, without notification, may be responsible to a charge equivalent to the total reservation price.
Check-in & Check Out Policy
Check-In Time: 1400hrs - 0000hrs Check Out Time: 1200hrs
Early check-In or Late-Check out is subjected to bed/room availability on the relevant day, to be reconfirmed with the front office staff. A levy is chargeable for early check-in from 0700 to 1200 hours and late check-out from 1200 to 1800 hours. Room not occupied by 2200 hours will be seen as No Show, unless prior arrangement has been made. Upon check out, the room key has to be given back to the reception in order to be given back the key deposit.
Check-in / Check-out
Earliest check-in: 14:00
Latest Check-out: 12:00
Policies
- Credit Cards Not Accepted
- Taxes Not Included
Atmosphere 89%
Cleanliness 86%
Facilities 82%
Location 89%
Safety 89%
Staff 87%
Value 89%
Showing 1-10 of 257 reviews
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
15 Aug 2016
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Age Range:
25-30
Liked: It was great!!! Awesome! Sooo nice! They helped us with everything! What to see, they let me rented two more nights , and helped me out of how to make another trip to ijen and the make plans here!! Dont hesitate to come here!! :) Fran (spain)
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
24 Dec 2015
Travel Type:
Alone
Liked: I liked it.
Disliked: Nothing
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 80%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
23 Dec 2015
Travel Type:
Alone
Liked: Good central location, really helpful staff
Disliked: Showers not always hot, but not a big problem in KL!
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
15 Dec 2015
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Liked: Very friendly staff! Great location
Disliked: Beds are not the best
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
07 Dec 2015
Travel Type:
Alone
Trip Type:
Visiting friends or family
Liked: Travel Hub is one of those hostels where you so happy you booked! As I checked in around midnight. I was pretty over the day. Sam and Shaun the guys reception were great. So good to see a friendly faces after a long day... Although I only stayed one night. I would definitely have stayed more if time allowed.
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
21 Nov 2015
Travel Type:
Alone
Trip Type:
Sightseeing & culture, Sports, adventure or outdoor activities
Liked: I couldn't imagine a better hostel for the price. My only complaint was the bed was a little uncomfortable, but I talked to others and they said theirs was fine. A great hostel with a social, but not party all the time atmosphere.
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 60%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
02 Nov 2015
Travel Type:
With my spouse / partner
Trip Type:
Family Holiday
Liked: Comfy beds, Sam (night staff) very helpful.
Disliked: Nothing
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 60%
- Location - 80%
- Safety - 80%
- Staff - 100%
- Value - 100%
30 Sep 2015
Travel Type:
Alone
Trip Type:
City break
Liked: Good places to eat nearby and a very relaxed atmosphere among the staff and guests.
Disliked: Nothing.
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 80%
- Value - 100%
Anonymous
14 Sep 2015
Travel Type:
Alone
Trip Type:
City break
Liked: central
Disliked: Reservation system creaks
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 80%
- Location - 100%
- Safety - 80%
- Staff - 100%
- Value - 100%
Anonymous
01 Sep 2015
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Liked: Very cosy place with friendly staff and a good vibe. The place was clean toon and the rooftop bar is nice to hang out and meet people. I really enjoyed my stay there!
Customer would recommend this property