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Reviews of Travel Hub Guesthouse Kuala Lumpur Hostel

15A-17A , First Floor, Jalan Balai Polis, Kuala Lumpur, Malaysia

Atmosphere 89%

Cleanliness 86%

Facilities 82%

Location 89%

Safety 89%

Staff 87%

Value 89%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • BBQ
  • Bar APM-96
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Linen Included
  • Luggage Storage
  • Parking
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Wheelchair Friendly

Important Information

We arrange airport drops but cannot do airport pickups.
Please print out the directions to the Travel Hub - this will help the taxi driver.

6% Additional Tax fee

Confirming a booking

Bookings made online may be subject to differing terms and conditions at the time of booking. This is to protect your security in carrying out the booking and providing credit card details over the internet. As for group bookings, a 50% booking deposit is required to confirm the booking. An email from the administrative department of Travel Hub Guesthouse will be sent to you along with an invoice and also the banking details for the transfer. We are allowed to void any bookings necessary and an a notification email will be sent to you before the date of arrival. For the guesthouse to be overbooked, we will refer you to another guesthouse which are at the equal booking rate.



Cancellation by the Guest

We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases. In the event of a cancellation up to 24 hours prior to the scheduled date of arrival no charge will be made. If you cancel your reservation within 24 hours of the scheduled date of arrival a cancellation charge equivalent to the room(s) single night rate will be made. Guests failing to arrive, without notification, may be responsible to a charge equivalent to the total reservation price.

Check-in & Check Out Policy

Check-In Time: 1400hrs - 0000hrs Check Out Time: 1200hrs

Early check-In or Late-Check out is subjected to bed/room availability on the relevant day, to be reconfirmed with the front office staff. A levy is chargeable for early check-in from 0700 to 1200 hours and late check-out from 1200 to 1800 hours. Room not occupied by 2200 hours will be seen as No Show, unless prior arrangement has been made. Upon check out, the room key has to be given back to the reception in order to be given back the key deposit.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 12:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Kuala Lumpur?

Contact us directly

Atmosphere 89%

Cleanliness 86%

Facilities 82%

Location 89%

Safety 89%

Staff 87%

Value 89%

Showing 1-10 of 257 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 Aug 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: It was great!!! Awesome! Sooo nice! They helped us with everything! What to see, they let me rented two more nights , and helped me out of how to make another trip to ijen and the make plans here!! Dont hesitate to come here!! :) Fran (spain)

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
24 Dec 2015

Travel Type:
Alone

Liked: I liked it.

Disliked: Nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
23 Dec 2015

Travel Type:
Alone

Liked: Good central location, really helpful staff

Disliked: Showers not always hot, but not a big problem in KL!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
15 Dec 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very friendly staff! Great location

Disliked: Beds are not the best

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Dec 2015

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Travel Hub is one of those hostels where you so happy you booked! As I checked in around midnight. I was pretty over the day. Sam and Shaun the guys reception were great. So good to see a friendly faces after a long day... Although I only stayed one night. I would definitely have stayed more if time allowed.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Nov 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Sports, adventure or outdoor activities

Liked: I couldn't imagine a better hostel for the price. My only complaint was the bed was a little uncomfortable, but I talked to others and they said theirs was fine. A great hostel with a social, but not party all the time atmosphere.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
02 Nov 2015

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday

Liked: Comfy beds, Sam (night staff) very helpful.

Disliked: Nothing

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
86% Overall Rating


30 Sep 2015

Travel Type:
Alone

Trip Type:
City break

Liked: Good places to eat nearby and a very relaxed atmosphere among the staff and guests.

Disliked: Nothing.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
14 Sep 2015

Travel Type:
Alone

Trip Type:
City break

Liked: central

Disliked: Reservation system creaks

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
01 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very cosy place with friendly staff and a good vibe. The place was clean toon and the rooftop bar is nice to hang out and meet people. I really enjoyed my stay there!

Customer would recommend this property

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