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Reviews of Ace Inn Shinjuku Tokyo Hostel

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Atmosphere 72%

Cleanliness 74%

Facilities 70%

Location 86%

Safety 83%

Staff 90%

Value 80%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Free Internet Access
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Internet Access
  • Iron / Ironing Board"
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Washing machine
  • WiFi

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Tokyo?

Contact us directly

Atmosphere 72%

Cleanliness 74%

Facilities 70%

Location 86%

Safety 83%

Staff 90%

Value 80%

Showing 1-10 of 118 reviews

66% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
66% Overall Rating

Anonymous
16 Jul 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
41+

Liked: Not too far from shinjuku

Disliked: Common room very sad in need of refurbishment, you wouldnt want to sit there. Bed side lights dim so other guests needed main lights if reading.

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
66% Overall Rating

Anonymous
24 Mar 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Great personal bed. Staff really sweet and helpfull.

Disliked: Showers. 1 coin(not money, you get free shower) but only 10 min of water. 10 min! For a young woman with hair, 10 min not enough. But will say I could have taken 2 coins.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
69% Overall Rating

Anonymous
26 Oct 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
31-40

Liked: Location, friendly staff, free coffee and tea, cheap price. The location is good, because it allows you to see loads of places without spending too much money and time.

Disliked: It looks rundown and ugly. The toilets smelled bad. The sofas in the common room were broken. The mixed dorm has absolutely no privacy. It just looks like the owner doesn´t want to invest a single yen on it. Next time I would rather spend a bit more on a nicer hostel in the same location.

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
15 Jul 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
31-40

Liked: Location

Disliked: No events and long walk to the shower!

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating


01 Apr 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: Great location and staff.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
26 Mar 2016

Travel Type:
With friends / other travellers

Trip Type:
City break

Age Range:
18-24

Liked: Everything was so lovingly decorated, and they provided more than you would hope for in any hostel. The stuff takes care of your every need. We felt like at home with our family. Everything is clean, tidy and beautiful.

Disliked: Nothing

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
26 Dec 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Liked: WiFi on each floor, spacious dorm room, free tea and coffee

Disliked: Very very hard uncomfortable beds in the dorm room

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
77% Overall Rating

Anonymous
26 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: 24hr common room

Disliked: It was a bit quiet but that is probably due to the time of year.

Customer would recommend this property

46% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 60%
  • Facilities - 20%
  • Location - 60%
  • Safety - 60%
  • Staff - 40%
  • Value - 60%
46% Overall Rating

Anonymous
11 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Private capsule beds, very near to metro stop. Towels provided.

Disliked: No outlets in capsules. Staff didn't provide much information about the area. Bathrooms smell. Must go downstairs for shower. They did not foster a community of travelers - no bar, etc.

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
66% Overall Rating

Anonymous
03 Oct 2015

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Friendly staff

Disliked: Smelly restrooms

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