Reviews of Ostello del Bigallo - Bigallo Hostel Florence Hostel

Liked: The atmosphere of the house and the friendly staff. Every evening you can have dinner and a glass of wine for 8 euros with the other visitors of the hostel. It´s a great place to meet new people! Also the garden is very good to relax between the olive trees.

Disliked: Nothing, but you should be aware the hostel is outside of the center of Florence.

Liked: Beautiful place, breakfast included.

Disliked: Far from the city center, wifi not in the rooms. On top of a hill.

Liked: This place is a sanctuary! Its energy is amazing, the location is breathtaking and the staff is warm hearted and very kind.

Hello, what a pleasure to read that you liked the Bigallo Hostel and thanks for those kind words.
We all wish you the best - Bigallo Staff

Liked: Location is beautiful. Francesco is a great guy, he definitely made my stay more enjoyable. Serves food and wine every night for real cheap. Non touristy location. Just beautiful.

Disliked: A little far from bus stop but it's worth it.

Thank you for having been with us, it's been a real pleasure to welcome you here at Bigallo Hostel! You know if you ever come back you'll be welcome again! All the best, Bigallo Staff.

Liked: It was quite a unique experience, surrounded by vineyards and wilderness.

Disliked: Poor connectivity to the city center. Staff could have been a little more helpful and the atmosphere was quite poor. they didnt really organize any activities.

Hello! Thank you for writing and that you liked the location.
Indeed you arrived on a sunday and in august there are less busses than usually - sorry for that!
We do organize activities ( concerts, music, teatre ) but usually not on sundays and not every day but once a week during the whole summerseason.
I also apologize if you thought we were not helpful enough, usually we really try to help all our guests and give them our best assistance.
Have still a nice summertime - Best greetings

Liked: Out of the way. Great views of Florence and Tuscany. Great facilities if you like 800 year old hospitals. Friendly staff that are more than willing to make your stay the best it can be. FREE BREAKFAST. Dinner for 7euro (bowl of pasta and pitcher of wine). Relaxing atmosphere.

Disliked: Long trek to get to if you don't have your own transportation. Bus system not very reliable. Lots of mosquitoes (bring bug spray).

Thanks for writing about us!
Indeed you need a hike uphill to get here - about 1 km - It si a good idea to ask us the time tables of the bus to get here so to avoid waiting.
Sorry for the mosquitoes; being in the middle of the nature surrounded by a big tuscan garden and some water fonts around the are present and it is surely a good idea to suggest to bring a spray to protect yourself
Best greetings from the Bigallo Team!

Liked: Beautiful! Beautiful property in a beautiful location. Free breakfast was good!

Disliked: A little far from Florence

Hello!
Thanks for your comment.
Breakfast is always included in our rates.
Indeed we are just on the southern hills of Florence that makes the place really tuscan with a breathtaking view of FLorence.
Bigallo Staff sends you best greetings

Liked: It‘s really a special experience to live here! Wonderful landscape and architecture.

Disliked: no

Hello! It was really our pleasure to have you here! Hope you'll come back! Our best greetings, Francesco, Tommaso and Nathalie

Liked: You get up in the morning, open the shutters and see the whole panorama of Florence - amazing! Rooms very stylish, and the breakfasts on the terrace are unforgettable.

Disliked: Unfortunately, it often lacks hot water in the bathrooms.

Hello! Fine to read that you enjoyed your stay with us at the Hostel and appreciated the amazing view over Florence!
As to the the waterproblem you had, we really apologize for it as we had a tecnical problem in the period of your stay. This has been resolved now! so maybe you can come back! Would be nice!
We send you our best greetings and thanks for having stayed with us!

Liked: Being so far out of florence, this hostel really promotes togetherness. Pasta time dinners and minimal to do leads to everyone just hanging out and chatting. Loved the garden out back and sunsets at night. Met some really cool people.

Disliked: The location, while quiet, is really far out and be prepared to sweat it out hiking uphill with your pack or luggage. The wifi is seriously so spotty and fails when too many people are on it.

Hello! Indeed to get to our Bigallo Hostel you need to hike uphill and especially when hot that can be hard. We really work on the togetherness, which is an important part of our way of making Hospitality and appreciate that you liked it.
As to the wifi we are sorry indeed there has been some problems but we are fixing it so that it will improve in the common areas.
Thank you for your comment. Nice greeting from all of us Bigallo Staff