Tourist House Santa Croce Guesthouse
via Ghibellina 95, Florence, Italy
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- Tourist House Santa Croce Reviews
Atmosphere 81%
Cleanliness 77%
Facilities 69%
Location 95%
Safety 80%
Staff 92%
Value 75%
Facilities
- Free Wi-Fi
- Self-Catering Facilities
- Café
- Dryer
- Free City Maps
- Free Internet Access
- Hair Dryers
- Hair Dryers For Hire
- Hot Showers
- Housekeeping
- Internet Access
- Iron / Ironing Board"
- Laundry Facilities
- Linen Included
- Microwave
- Reading Light
- Tea/Coffee Making Facilities
- Tours/Travel Desk
- Towels Included
- Towels for hire
- Washing machine
Important Information
Cancellation must be notify with 48 hours in advance prior of your arrival date.
In the event of no show, or if you cancell in the same day your credit card will be charged for the first two nights
Sunday to Thursday :
Check in from 08:00 AM to 23:59 PM. You are pleased to announce your aproximal arrival in order to arrange the check-in time. Reception is open until 24:00 pm.
€10.00 additional fee for later arrivals !
Check out before 11.00
Special Rule for Friday and Saturday:
Every Friday the reception closed at 18:30 and stay closed until Saturday at 20:00. Saturday the reception will be closed all day until 20:00 and is not possible to check-in or check-in the bags in the hostel untill 20:00 PM If you want to stay here for the weekend please keep in mind that between this hours you can not check-in.
Check-out on Saturday: any time before 14:00 :)
Please note that we do have age restriction for over 45 year's for shared room & under 18 is not allowed to stay in shared room, but in private is ok if they travel with their family
If you want to pay by credit card we have to apply an extra fee, which is the bank fee ( 3% for any amount higher than 50 euro or 1,50 euro for any amount less than 50 euro)
City Tax is NOT included!!
According to the City Council resolution n. 230/33 of 06/20/2011, from July 1st 2011 the City of Florence will
introduce the tourism tax, applied to non-residents overnight staying, for a maximum of 7 consecutive nights.
The tourism tax rate is Euro 2,50 per person per night, and it is not applied to:
children (up to 10 years old);
people, who provide assistance to patients in hospital, max one each patient
people/family, who provide assistance to underage patients in hospital, max two each patient
Check-in / Check-out
Earliest check-in: 09:00
Latest Check-out: 12:00
Policies
- Taxes Not Included
Atmosphere 81%
Cleanliness 77%
Facilities 69%
Location 95%
Safety 80%
Staff 92%
Value 75%
Showing 1-10 of 11 reviews
- Atmosphere - 80%
- Cleanliness - 80%
- Facilities - 40%
- Location - 80%
- Safety - 80%
- Staff - 80%
- Value - 40%
Anonymous
10 Jun 2017
Travel Type:
Alone
Trip Type:
Backpacking / gap year, Beach / sunbathing
Age Range:
31-40
Liked: Good location, friendly staff.
Disliked: Could not check in till 9pm which isn't super convenient when backpacking
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 80%
- Facilities - 80%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
27 Mar 2017
Travel Type:
With friends / other travellers
Trip Type:
Backpacking / gap year, City break, Sightseeing & culture
Age Range:
18-24
Liked: very central place and still in a not so busy corner of the city, we felt very safe and welcome.
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 100%
- Facilities - 80%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
21 Jan 2017
Travel Type:
Alone
Trip Type:
Work / volunteering
Age Range:
31-40
Liked: Cristian, the guy in charge with running the hostel was super friendly, he made me coffee in the morning, and shared his breakfast with me. Made me feel among friends.
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
18 Dec 2016
Travel Type:
With my spouse / partner
Trip Type:
Sightseeing & culture
Age Range:
25-30
Liked: Great location and a wonderful host. Excellent coffee! Great value.
Customer would recommend this property
- Atmosphere - 60%
- Cleanliness - 40%
- Facilities - 60%
- Location - 100%
- Safety - 20%
- Staff - 60%
- Value - 20%
02 Nov 2016
Travel Type:
With friends / other travellers
Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture
Age Range:
18-24
Liked: The location.
Disliked: There is a bed bug infestation, and though the hostel owner helped me clean my laundry, he insisted that bags on the bed and baking soda would keep them away from me. There was no mention of this infestation until I already was covered in bites, no offer of a refund and no ideas on how to fix the bug/backpack situation. When arriving he did not show us a map or help us with anything.
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 80%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
11 Oct 2016
Travel Type:
Alone
Trip Type:
Backpacking / gap year, Sightseeing & culture
Age Range:
25-30
Liked: The location is in the city center, and the ambiance of the hostel is perfect, people stay in the common area and chat a lot, Christian is relaxed and helpful. Highly recommend for all group and single travelers.
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 60%
- Facilities - 40%
- Location - 100%
- Safety - 60%
- Staff - 100%
- Value - 40%
Anonymous
17 Aug 2016
Travel Type:
With friends / other travellers
Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture
Age Range:
25-30
Liked: The location was excellent.
Disliked: It does not worth the price. U cannot sleep in the dorms cause it has no isolation. Though the guy in charge is really nice and helpfull
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 80%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
07 Apr 2016
Travel Type:
Alone
Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture
Age Range:
25-30
Liked: Friendly
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 80%
- Facilities - 60%
- Location - 100%
- Safety - 40%
- Staff - 80%
- Value - 60%
Anonymous
03 Apr 2016
Travel Type:
With friends / other travellers
Trip Type:
Backpacking / gap year
Age Range:
18-24
Liked: It was good
Customer would recommend this property
- Atmosphere - 60%
- Cleanliness - 60%
- Facilities - 40%
- Location - 100%
- Safety - 60%
- Staff - 80%
- Value - 40%
Anonymous
27 Mar 2016
Travel Type:
With my spouse / partner
Trip Type:
Romantic getaway, Sightseeing & culture
Age Range:
25-30
Liked: location
Disliked: habitaciones sin calefacción, wifi defectuoso