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Reviews of Lotte - The Backpackers Heidelberg Hostel

Burgweg 3, Heidelberg, Germany

Atmosphere 96%

Cleanliness 96%

Facilities 93%

Location 98%

Safety 94%

Staff 98%

Value 92%

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Common Room
  • Dishwasher
  • FLEXIBLENRR
  • Free City Maps
  • Free Internet Access
  • Fridge Freezer"
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board"
  • Linen Included
  • Luggage Storage
  • Microwave
  • Postal Service
  • Reading Light
  • Tea/Coffee Making Facilities
  • Towels Not Included"
  • Towels for hire

Important Information

Cancellation: A confirmed booking can be cancelled only in writing (email) without cost up to 24 hours in advance of your arrival (3 pm the day before). This booking will considered to be cancelled only when you have received our cancellation confirmation email. If you need to cancel your booking less than 24 hours in advance and we cannot sell your bed then we will have to take payment from you for the first night of your booking.

No Show: If you don't appear without cancelling, then we will take payment from you for the first night of your booking.

Our Reception is open from 8.00 until 13.00 and then from 14.00 until 22.00.
Check-out until 11 am, check-in from 15.00
If you need to arrive after 22.00, then you must let us know in advance, we don’t want you to have to sleep under the “Old Bridge” because our door is locked!

When checking in you will receive a key, so you have around-the-clock access to the hostel.
We kindly ask you to pay in cash or with card (EC, Master, Visa) when checking-in.
Price includes bed linen, any time tea, coffee, cereal, milk, a private locker in the dorms (no liability), Wi-Fi, a fully equipped communal kitchen, a cosy living room with a computer for free use! We have no TV, nowhere, on purpose! All rooms got shared bathrooms. You can rent a towel for 1 € (included if you booked a double room).

Not included are extra cleaning costs (50 – 100€) if the room was left in an extraordinary mess.

At Check-in you will be given keys that will give you 24 hour access to the hostel and your room.
If you lose the keys then you will be asked to pay 50 euro for replacement keys.

In case you booked a dormitory: We expect you to respect your room mates and allow them space, peace and tranquillity! We allow only one person per bed and no strangers in the hostel!
Due to organisational reasons we may switch you from a 5- to 6-bed-dorm and vice versa.

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Taxes Included

Group booking?

Group of 15 or more traveling to Heidelberg?

Contact us directly

Atmosphere 96%

Cleanliness 96%

Facilities 93%

Location 98%

Safety 94%

Staff 98%

Value 92%

Showing 11-20 of 116 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
28 Dec 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The place is just amazing! Very friendly staff/atmosphere, nice and comfy beds, very clean, wow, everything was so great!

Disliked: The wifi wasn't working, but it was understandable as in festive dates it's really hard to get someone to fix it.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
23 Nov 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Best hostel I've ever stayed in. Awesome value for money, great location, super friendly staff. Very clean, decorated with lots of character. Felt more like I was staying in a friend's flat than in a hostel. Free perks like cereal, tea, hair dryer, soap, etc. nothing but great things to say about Lotte!

Disliked: Nothing

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
28 Sep 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Clean and nice area, everything is close by

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
03 Aug 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: The staff were friendly and helpful, and all knew the area well. The lounge and kitchen facilities were great (and unlike other hostels you don't have to wash up after yourselves!). The location was good, right near all the main tourist attractions in the old town. The atmosphere was nice and all the guests were welcoming and friendly. We had a great stay!

Disliked: You pay for being in the old town - food and drinks are expensive, and there are only two small (expensive!) supermarkets within walking distance.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
02 Jul 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Business / conference

Liked: Location

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 Jun 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Excellent location and the owner is fantastic. I highly recommend.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Jun 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The Location, the staff and the Atmosphere.

Disliked: Nithing

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
06 May 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Very clean, well run and the staff was very helpful

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
05 May 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Events / festivals, Partying / nightlife, Sightseeing & culture

Liked: This was the best hostel I've ever stayed at. The staff was friendly, location was great, and the common room was a great place to hang out and meet new people.

Disliked: Nothing to dislike :)

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
28 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: cozy & homie

Customer would recommend this property

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