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Reviews of Lotte - The Backpackers Heidelberg Hostel

Burgweg 3, Heidelberg, Germany

Atmosphere 96%

Cleanliness 96%

Facilities 93%

Location 98%

Safety 94%

Staff 98%

Value 92%

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Common Room
  • Dishwasher
  • FLEXIBLENRR
  • Free City Maps
  • Free Internet Access
  • Fridge Freezer"
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board"
  • Linen Included
  • Luggage Storage
  • Microwave
  • Postal Service
  • Reading Light
  • Tea/Coffee Making Facilities
  • Towels Not Included"
  • Towels for hire

Important Information

Cancellation: A confirmed booking can be cancelled only in writing (email) without cost up to 24 hours in advance of your arrival (3 pm the day before). This booking will considered to be cancelled only when you have received our cancellation confirmation email. If you need to cancel your booking less than 24 hours in advance and we cannot sell your bed then we will have to take payment from you for the first night of your booking.

No Show: If you don't appear without cancelling, then we will take payment from you for the first night of your booking.

Our Reception is open from 8.00 until 13.00 and then from 14.00 until 22.00.
Check-out until 11 am, check-in from 15.00
If you need to arrive after 22.00, then you must let us know in advance, we don’t want you to have to sleep under the “Old Bridge” because our door is locked!

When checking in you will receive a key, so you have around-the-clock access to the hostel.
We kindly ask you to pay in cash or with card (EC, Master, Visa) when checking-in.
Price includes bed linen, any time tea, coffee, cereal, milk, a private locker in the dorms (no liability), Wi-Fi, a fully equipped communal kitchen, a cosy living room with a computer for free use! We have no TV, nowhere, on purpose! All rooms got shared bathrooms. You can rent a towel for 1 € (included if you booked a double room).

Not included are extra cleaning costs (50 – 100€) if the room was left in an extraordinary mess.

At Check-in you will be given keys that will give you 24 hour access to the hostel and your room.
If you lose the keys then you will be asked to pay 50 euro for replacement keys.

In case you booked a dormitory: We expect you to respect your room mates and allow them space, peace and tranquillity! We allow only one person per bed and no strangers in the hostel!
Due to organisational reasons we may switch you from a 5- to 6-bed-dorm and vice versa.

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Taxes Included

Group booking?

Group of 15 or more traveling to Heidelberg?

Contact us directly

Atmosphere 96%

Cleanliness 96%

Facilities 93%

Location 98%

Safety 94%

Staff 98%

Value 92%

Showing 111-116 of 116 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Aug 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: The owner is very friendly, generous and helpful.

Disliked: All is well.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
30 Jul 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Partying / nightlife, Shopping, Sightseeing & culture

Liked: This place felt more like home in Germany than my actual home did. They had wonderful (FREE!) breakfast options, incredibly friendly staff, comfortable sitting room, all brand new amenities, BRAND new showers (this is often a problem in European hostels) and super comfortable beds! The bed rooms are beautiful with molded ceilings, new bunk beds and comfortable furniture. As far as the location, you're situated almost directly under the Heidelberger Castle and ACTUALLY directly next to the mountain train. It's situated about a one minute walk from the mainstreet; not too far to walk there but far enough away to avoid the noise of a weekend night of partying. If you want to feel at home in a foreign country, you MUST go to this hostel.

Disliked: I only don't like that I hadn't visited this place earlier!!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 Jul 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Probably the best hostels ive ever stayed in. It felt like staying with some extended family rather than at a normal hostel, and all the facilites were great. I would come to Heidelburg again just to stay here, right under the magnificent castle.

Disliked: It was too tempting to stay at the hostel and relax all day instead of seeing the sites

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
24 Jul 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great hostel! They facilitatie everything they say they do and they do it good. Clean kitchens (2) with enough space and good knives etc. Very nice showers and beautifull rooms. If you go the Heidelberg you should take "The Backpakkers". The location is perfect, in the old town on a quiet road under the castle. Awesome.

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 Jul 2011

Travel Type:
As a family with children

Trip Type:
Beach / sunbathing, City break, Family Holiday, Sightseeing & culture, Visiting friends or family

Liked: The owner was helpful in every sense. The kitchen and the bathroom were nicely equipped and spotlessly clean. Also the location is great, you are right under the Castle and the car park is right in front. We loved it!!!

Disliked: nothing, it was all great!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
08 Jul 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Visiting friends or family

Liked: the location was fantastic! Nearly in the center of old town you can see the castle as well.

Disliked: nothing

Customer would recommend this property

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