a&o Hamburg Hauptbahnhof Hostel

Important Information

CHECK-IN 3 p.m.
Reserved rooms shall be available for occupancy from 3 p.m. on the agreed day of the client's arrival. The client shall not be entitled to occupy the room(s) earlier than this.
Ladies, in the event that you are an individual traveler and have booked a space in a multi- bed dorm we would like to inform you that we do offer 'Shared Women Dorms' if you would prefer.
In case you need a crib for your little child, please feel free to ask at the reception or book it in advance, so our stuff will place it in your room before you arrive.

CHECK-OUT 10 a.m. (11 a.m. at the weekend)
On the agreed day of departure the client must vacate the room by 10 a.m. at the latest. If the client does not vacate the room by that time we shall be entitled to charge 50% of the full room rate as published in the price list until 6 p.m. for reason of non-contractual occupation, and if the client vacates the room after 6 p.m. 100% of the full room rate will be charged. This shall not constitute any contractual claims on the part of the client.

CANCELLATION CONDITIONS
- Until two days prior to arrival before 6 o'clock pm (local time at hotel/hostel) free of charge. In case of cancellation after this period a cancellation fee of 100% of the first night will be charged. In a case of non-arrival 100% of the first night will be charged. It's the same for short-term bookings, within two days before arrival.
- Any discounts or special offers booked through online booking engines cannot be cancelled.
For groups from 10 people we have special cancellation and payment conditions. Our reservation department will contact you!!!

GUESTS UNDER THE AGE OF 18
From the age of 14 you can stay in our A&O's all by yourself. All you need is a signed declaration of consent from your parents and a copy of the personal identification from the parent who signed the form.

Important Information:

We will charge the additional city tax at check-in.
The tax is based on the net amount paid by each overnight guest and is estimated as follows:

10.00 Euro = 0 Euro,
25.00 Euro = 0.50 Euro,
50.00 Euro = 1 Euro,
100.00 Euro = 2 Euro,
150.00 Euro = 3 Euro,
200.00 Euro = 4 Euro


Additional Items:
Bed linen for Dorms: 3,50 €
Towels for Dorms: 1,50 €
Breakfast: 7,00 €
Late Check Out: 10,00 € (on request and only in private rooms)

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

• Child Friendly
• Credit Cards Accepted
• No Curfew
• Non Smoking
• Pet Friendly"
• Taxes Not Included