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Reviews of Rest Up London London Hostel

172 New Kent Road, London, England

Atmosphere 73%

Cleanliness 62%

Facilities 62%

Location 79%

Safety 69%

Staff 82%

Value 70%

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Cafe
  • Common Room
  • Foosball
  • Free City Maps
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Reading Light
  • Restaurant
  • Safe Deposit Box
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 10:00

Policies

  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 73%

Cleanliness 62%

Facilities 62%

Location 79%

Safety 69%

Staff 82%

Value 70%

Showing 1-10 of 349 reviews

26% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 40%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
26% Overall Rating


18 May 2019

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
18-24

Liked: I liked leaving on the last day. There is nothing positive I have to say about my stay here.

Disliked: -no outlets in the rooms -one bathroom/shower room per FLOOR -a mile walk from the nearest station, claims it’s closer -staff often gave contradicting information to one another -breakfast was well below subpar and more expensive than getting fresh food in the town. -no lockers in the room, only small ones downstairs that require a £3 payment any time you open -paid close to twice as much as any other hostel I’ve booked on my 6 week trip, it was the nastiest, most unorganized, inconvenient waste of money.

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
71% Overall Rating


26 May 2018

Travel Type:
With friends / other travellers

Trip Type:
City break

Age Range:
18-24

Liked: Very nice and friendly Many rooms to relax with couches etc. Good beds

Disliked: Bad wifi Expensive lockers Definitely should add some rules for the dormitories because some people turned on the lights very late at night 1hr walk to the city center (underground/bus are very expensive)

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
86% Overall Rating


16 Sep 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Family Holiday, Partying / nightlife, Sightseeing & culture

Age Range:
25-30

Liked: Awesome place, very friendly and helpful staff.

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
71% Overall Rating


15 Aug 2017

Travel Type:
As a family with children

Trip Type:
City break, Family Holiday, Sightseeing & culture

Age Range:
41+

Liked: Bom ambiete e simpatia dos funcionarios

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 40%
  • Staff - 80%
  • Value - 60%
74% Overall Rating


10 Aug 2017

Travel Type:
Alone

Trip Type:
Work / volunteering

Age Range:
18-24

Liked: The restaurant, the washing machine, the bathrooms, the location is not far from the center, the rooms are not bad, TV room good,

Disliked: They don’t have a kitchen. Is not only for young’s, you can find people of all the ages. The location is not the most beautiful. The price is not very cheap.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating


22 Jul 2017

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture

Age Range:
31-40

Liked: Nice and attentive staff, clean rooms and facilities.

Customer would recommend this property


The property's response is

Hi! Thank you so much for taking the time to leave such a great review. Hope to see you back again. Vitek, reception.

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 20%
  • Location - 80%
  • Safety - 40%
  • Staff - 80%
  • Value - 60%
54% Overall Rating

Anonymous
18 Jul 2017

Travel Type:
Alone

Trip Type:
Work / volunteering

Age Range:
18-24

Liked: Staff were friendly and helpful

Disliked: Prison style dorm rooms. No lockers. No mirrors in room or bathroom. Very few plug ins. No lamps or lights other than main switch.


The property's response is

Hi. Thank you for taking the time to leave a review. I'm glad you found the staff helpful. While our rooms are quite small, I'm confused about the mirrors. Not all rooms have them, but all bathrooms do.

Our private rooms have lights by each bed, but our dorms do not.

I hope you enjoyed your stay in London regardless. Johan, reception

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
63% Overall Rating

Anonymous
04 Jul 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Work / volunteering

Age Range:
18-24

Liked: Beautiful historic building near tower bridge

Disliked: Cramped, stuffy rooms. No lockers in rooms, bad WiFi, small smelly toilets and showers, common areas too small.

20% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 20%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
20% Overall Rating

71fb8de557084263dc5ecba271d55c923e40de4b78a7c1d13b
06 May 2017

Travel Type:
Alone

Trip Type:
Business / conference

Age Range:
31-40

Liked: Nothing, unorganised and rude

Disliked: avoid

51% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
51% Overall Rating

Anonymous
13 Mar 2017

Travel Type:
Alone

Trip Type:
Work / volunteering

Age Range:
41+

Liked: Location is the only real good deal. Also the staff, well better to say one of them , tried to be supportive when some issue was addressed.

Disliked: 1) four bed room was only 4-bed without room, no space to move or open a luggage, Move like a tiny acrobat if you can. 2) Cleanliness: the floor where I was bathrooms not clean at all. How it can be clean if not even a toilette brush is there? 3) WiFi is mentioned among facilities. WiFi is only in the "common room", not in other spaces of the building. Common room-wifi area is also quite small comparing with the amount of guests. To be "cheap" is your choice, to give basic decent conditions is your duty

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