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Safestay London Elephant & Castle Hostel

144-152 Walworth Road, London, England

London’s top attractions and landmarks are on the doorstep of this fully refurbished 18th Century Georgian building with chic lounges, large café/bar and comfortable beds. Groups, families and backpackers alike will love this popular London hostel for its quality, friendly service and competitive prices. Only 500m from Elephant & Castle tube station the hostel is ideal for guests who prefer to spend their time enjoying the sights rather than travelling to them. Many of London’s most popular landmarks are within 6 stops, including Oxford Street, The Tower of London and Tower Bridge and Buckingham Palace. Read more

82% Overall Rating 258 out of 271 customers would recommend this property based on 271 reviews

Atmosphere 79%

Cleanliness 88%

Facilities 75%

Location 82%

Safety 87%

Staff 81%

Value 79%

See all reviews

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar APM-96
  • Cafe
  • Common Room
  • Cots available
  • Elevator
  • FLEXIBLENRR
  • Free City Maps
  • Games Room
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Pool Table
  • Reading Light
  • Safe Deposit Box
  • Telephone Fax Facilities
  • Towels Not Included"
  • Vending Machines
  • Washing machine
  • WiFi

Important Information

Terms and Conditions

1. GENERAL
1. You do not have to be a member of any organisation to stay at Safestay however a valid photo ID such as passport, national identity cards, driver's licence, national military service card, etc. is required at check-in. Please note that student Cards are not accepted as valid ID.
2. Check-in. Rooms are available at 2pm on the day of arrival at Safestay London Elephant & Castle, Safestay London Holland Park and Safestay York, 3pm at Safestay Edinburgh. However you are welcome to drop off any luggage in the morning.
3. Check-out. Departing guests must remove all their belongings from their room, and check out, before 10am. After this time guests may make use of the luggage storage facilities but all possessions must be removed from the room and the room key card handed back to reception. Late check-outs will incur a charge of an additional night.
4. Upon check-in each guests will receive a room key card for access to their room. These key cards are activated for the period of stay only and must be handed back to reception on check out. Failure to return the key card will result in a charge of £5.00 per card.
5.Safestay London Elephant & Castle and Safestay London Holland Park operate a 30 day maximum stay policy, bookings will not be accepted for longer than 30 days in a 90 day period.

2. AGE RESTRICTION & ROOM ALLOCATION
1. Age restriction. Customers under the age of 16 are only permitted to stay in private rooms or shared rooms that are booked for the sole use of one family or a group of persons booked together and must be accompanied by an adult over the age of 18. Any person between the age of 16 and 18 years must be accompanied by an adult (over 18) staying in the same room or dormitory.
2. At Safestay we take great care to allocate beds in a way we think will be best for each booking. Please note that when making your booking online, there may be occasions when it might not be possible to allocate all guests in the same room. Please contact the relevant hostel reception by phone or email with the booking reference and we will be able to inform you if this is the case. Please contact us if you would like to guarantee a bottom bunk, which we are happy to provide, subject to availability. You'll find contact details on the Contact page of this website or on each individual property's information page.

3. PAYMENT POLICY
1. Online bookings are charged a 10% non-refundable deposit.
2. For all other bookings (i.e. telephone, email, fax or walk-ins), we will require you to provide valid credit card details when making your reservation in order to guarantee your booking.
3. The balance owing will be due in full upon arrival, payable by debit, credit card.
4. If your booking is being paid for with a third party credit card we will require written authorisation to be provided by the card-holder.
5. We offer no credit facilities. All bookings must be paid for in full upon arrival.
6. Please note that we do not accept cheque, Laser Card or American Express. We are unable to take Electron or Solo cards via email, fax or telephone, however you can swipe these cards at check-in.
7. If any payment under these terms and conditions is not met, then without prejudice to our other rights and remedies we may cancel your booking; and/or we may suspend the supply and/or deliveries of any other services provided to you by us. We will however inform you in writing prior to any such action.

4. AMENDMENTS & CANCELLATIONS
1. We have a 24 hours cancellation policy. All notifications to cancellations must be made by 2pm on the day prior to arrival. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay, and all subsequent nights, if any, will be cancelled.
2. Any amendments to your bookings must be made at least 24hrs prior to arrival. We will try and accommodate your amendments subject to availability.
3. Refunds will only be given for any subsequent nights if payment has already been made and the above terms and conditions met.
4. Cancellations must be made in writing, either in the form of a letter, fax or email. We do not accept cancellations made by telephone.
5. Early departures are not eligible for refund under any circumstances.
6. In the case of a late departure (after 10am), Safestay reserves the right to charge for a further night's stay at the appropriate bed rate.

5. GUEST BEHAVIOUR
1. The comfort of all of our guests is of paramount importance. Any guests who in the opinion of our staff compromises the comfort, safety, or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be issued a refund.
2. Guests are expected to respect other guests, staff, local residents and property.
3. We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hostel's property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest's credit / debit card, or to send an invoice for the amount to the registered address. We will of course make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
4. We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without our prior consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or to send an invoice for the amount to the registered address.
5. Smoking is not permitted anywhere within the Safestay premises. Any guest found smoking within the building will be charged a fee of £250.00 in order to cover the extensive cost of restoring the room to a smoke-free condition.
6. Further failure to comply will result in the guest(s) being asked to leave the premises immediately and will not be offered a refund. If you wish to smoke please ask our reception staff on arrival about designated smoking areas.

6. PERSONAL PROPERTY
1. Guests are asked to use the secure lockers provided in each room, the safety deposit boxes at reception or the luggage store. Padlocks are available to purchase at reception.
2. It is the guest's responsibility to ensure that their personal belongings are secure at all times. Safestay accepts no liability for the loss, theft or damage to property however sustained or caused.
3. Lost property will only be kept for one month, if it is not collected within a month it will be given to a local charity.

7. YOUR INFORMATION
1. Safestay shall only store and use information you supply to us or which is supplied to us for the purposes of carrying out our contract with you and to inform you of other services and offers which we may make available from time to time. If you do not wish to receive such information please let us know by emailing us or by writing to us at Safestay, John Smith House, London, SE17 1JL.

8. OVERSIGHTS & ERRORS
1. Any oversights or errors in sales literature, on the website, third party websites, order forms, quotations, price lists, order acknowledgements, despatch notes, invoices or other documents issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.

9. DISCRETION
1. All bookings are subject to availability and Safestay reserves the right to decline any booking at its discretion.

Safestay has a maximum stay policy of 30 days. You are welcome to come back to Safestay, but with a minimum 1 months rest period. Or why don’t you take advantage and visit one of our other locations in London, York or Edinburgh.

This property may pre-authorise your card before arrival.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly"
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

London’s top attractions and landmarks are on the doorstep of this fully refurbished 18th Century Georgian building with chic lounges, large café/bar and comfortable beds. Groups, families and backpackers alike will love this popular London hostel for its quality, friendly service and competitive prices. Only 500m from Elephant & Castle tube station the hostel is ideal for guests who prefer to spend their time enjoying the sights rather than travelling to them. Many of London’s most popular landmarks are within 6 stops, including Oxford Street, The Tower of London and Tower Bridge and Buckingham Palace. Read more

Shared Rooms

Standard 4 Bed Mixed Dorm

Sleeps 4

Room types

Shared Room

Bathroom

Shared Bathroom

Grade

Standard

Standard 4 Bed Mixed Dorm Ensuite

Sleeps 4

Room types

Shared Room

Bathroom

Private Bathroom

Grade

Standard

Standard 6 Bed Mixed Dorm

Sleeps 6

Room types

Shared Room

Bathroom

Shared Bathroom

Grade

Standard

Standard 6 Bed Mixed Dorm Ensuite

Sleeps 6

Room types

Shared Room

Bathroom

Private Bathroom

Grade

Standard

Standard 8 Bed Mixed Dorm Ensuite

Sleeps 8

Room types

Shared Room

Bathroom

Private Bathroom

Grade

Standard

Standard 6 Bed Female Dorm Ensuite

Sleeps 6

Room types

Shared Room

Bathroom

Private Bathroom

Grade

Standard

Basic 12 Bed Mixed Dorm

Sleeps 12

Room types

Shared Room

Bathroom

Shared Bathroom

Grade

Basic

Private Rooms

Standard 3 Bed PRIVATE Ensuite

Sleeps 3

Room types

Private Room

Bathroom

Private Bathroom

Grade

Standard

Standard 4 Bed PRIVATE Ensuite

Sleeps 4

Room types

Private Room

Bathroom

Private Bathroom

Grade

Standard

Standard Twin Private Ensuite

Sleeps 2

Room types

Private Room

Bathroom

Private Bathroom

Grade

Standard

Standard 4 Bed PRIVATE Shared Bathroom

Sleeps 4

Room types

Private Room

Bathroom

Shared Bathroom

Grade

Standard

Standard 8 Bed PRIVATE Ensuite

Sleeps 8

Room types

Private Room

Bathroom

Private Bathroom

Grade

Standard

About Safestay London Elephant & Castle

Just south of the River Thames Safestay London Elephant & Castle is close to trendy bars, museums and cafes as well as all the major tourist hotspots. The hostel is secure, stylish and comfortable, complete with a private, heated and illuminated garden for your relaxation.

Our friendly staff will happily help you plan your visit and give you top tips on what is happening in London during your stay.

So if you're after quality, low cost accommodation in London, bringing a group of school children to study the sights or simply want something different from the usual options, this hostel is for you.

CHECK OUT OUR VIDEO TOUR OF THE HOSTEL

FREE WI-FI
Free across in our communal areas. Internet terminals also available for a small charge.

BREAKFAST
Enjoy our great continental breakfast served between 7:00am – 9:00am

From the 1st June 2015 our will be enhancing continental breakfast and providing a wider selection of breakfast items. However it will no longer be free and will have an additional cost of £4.00.

Travelling with children? Cots are available on request. Please contact the hostel in advance to arrange.

Accommodation Information

4, 6 or 8 bunk bedded room. Standard and En-suite available, with clean fresh sheets all included in the price and lockers under each bed too. Towel hire is £2 per towel, with a £5 refundable deposit.

Private rooms also available: 2 Bedded Privates and Single/Double Privates (Bottom Bunk pulls out to create a double bed). Can sleep from 1 to 3 people. All En-suite, with lockers under each bed and towels provided as well as 40” LCD TVs and tea/coffee making facilities included.

If booking a group, please contact the Groups Department. However, if you are making a group booking online, please ensure that you book the whole room(s) for sole use of your group. Where insufficient beds have been booked, i.e. 12 beds booked in a 14 bed Mixed Dorm), the booking will be amended by Safestay to ensure that all rooms/beds are for the groups sole use only. All additional charges will be confirmed to prior to arrival and must be settled before the group checks-in.

Before confirming your booking you should read through the group FAQ’s and understand the terms and conditions. Your contract is with Safestay and not the OTA (Online Travel Agent) if you choose to use their services. If you do choose to book through a OTA, any advice they give you, which is not based on advice which Safestay have given them, is their responsibility. As a result, Safestay do not accept liability if you receive incorrect information or advice in these circumstances.

Location Information

Safestay London Elephant & Castle is in Southwark, 6 minutes’ walk from Elephant & Castle underground station, just south of London’s River Thames and in one of the oldest parts of the city. Charles Dickens, Charlie Chaplin and even William Shakespeare all lived nearby once upon a time. If Tate Modern, the National Theatre, Borough Market, the London Dungeon, a cricket match at the Kia Oval or a night clubbing at the world famous Ministry of Sound are on your list London essentials, Safestay London Elephant & Castle is perfectly located.
Schools wanting to visit the Imperial War Museum, the London Aquarium and Shakespeare's Globe Theatre won’t find a better located and secure alternative.

Cancellation Policy

Customers can cancel their reservation free of charge up to 1 day before arrival. After this date, charges will be applied by the property up to the first nights cost of the reservation, unless otherwise stated in the property’s conditions. Deposits paid are non refundable.