Website feedback

Reviews of The W14 Hotel & Bar London Hostel

16-22 Gunterstone Road, West Kensington, London, England

Atmosphere 65%

Cleanliness 64%

Facilities 62%

Location 81%

Safety 77%

Staff 76%

Value 73%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Airport Transfers
  • Bar APM-96
  • Cable TV
  • Cafe
  • Currency Exchange
  • Free City Maps
  • Free Internet Access
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Parking
  • Postal Service
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines

Important Information

for the Olympics period between 20thJuly until 18th August.

All rooms booked for the above period only, the following policy applies.

Prepayment: The total price of the reservation will be charged on the day of booking and is....
Non - Refundable
Non-Cancellable
Non - Transferable
Non - Commisionable
Taxes and service charges: 20 % VAT is included.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:30

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 65%

Cleanliness 64%

Facilities 62%

Location 81%

Safety 77%

Staff 76%

Value 73%

Showing 1-10 of 84 reviews

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
13 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
City break, Visiting friends or family

Liked: price and place

Disliked: nothink

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
74% Overall Rating

Anonymous
03 Mar 2014

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: The best private room you can get for this price in London.

Disliked: Not much, you get what you pay for. It's not a luxury hotel, but then again it is very affordable. I was worried it would be much worse for this price so I was positively surprised. They were renovating the place on one side of the building, but this did not really bother us much. We had a nice twin room. The area is peaceful and still close to the centre.

Customer would recommend this property

34% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 60%
  • Safety - 20%
  • Staff - 80%
  • Value - 20%
34% Overall Rating

Anonymous
17 Feb 2014

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Nothing, maybe breakfast

Disliked: Everything, most importantly it is FILTHY!

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
83% Overall Rating

Anonymous
05 Jan 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: It's warm like really warm ! They are making changes to modernise also add faculties really well located but make sure you are aware that is west Kensington you need to get off at!

Disliked: Building work but for the price and length if stay it wasn't a problem and no locked bad store !

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 20%
51% Overall Rating

Anonymous
31 Dec 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Events / festivals

Liked: The staff is really helpful and friendly. The breakfast was delicious .

Disliked: One wash basin didn't have hot water and toilet was dirty with tissue throwing everywhere. The hotel like a maze, it was difficult to find our room.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
08 Dec 2013

Travel Type:
With my spouse / partner

Trip Type:
Business / conference, Events / festivals, Partying / nightlife, Shopping, Sightseeing & culture, Visiting friends or family

Liked: This place is great for backpackers or someone who don't need some comfortable and good looking place, and who just want cheap place to sleep, shower and toilet. This hostel is not good looking place (but it's in the reconstruction process now), it looks old and rustical, rooms are very tight, but it's really cheap and for small price you will get clean bed, towel, very nice buffet breakfast (hostel stuff is there all the time to provide enough freshly baked toasts) and hostel located in 2nd underground zone so you won't spend too much money for transport. It's not central place, but you can arrive in center for 10-15 minutes with underground train. You will find nice number of toilets and showers. So, this hostel is not ideal if you look for comfortable and good looking place in center, but if you look for something relatively OK for very small price, it's ideal. Reception is opened 0-24, and you can leave your baggage for free after the check out. It's great if you have flight / bus in the afternoon so you can take a walk without luggage and spend your time before the flight.

Disliked: I don't like interior of the hostel. It looks really old, rustical and depressive inside. It's in the reconstruction process now so I believe it will be repaired soon. The breakfast room is reconstructed and it's good looking. I don't like rooms, they are so tight. My 4-bed dorm was too tight, so you can't pass between two bunk-beds because of bed stairs. It's problem when you come in you room in the night and other people is sleeping, you can't be enough quiet to don't wake them up. Beds creak too much so it's too loud when you are turning in bed. It's very cold in the rooms because electrical heaters don't work properly, and we had trouble with wi-fi connection. On the 3rd floor wi-fi signal is very poor.

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 20%
  • Value - 20%
49% Overall Rating

Anonymous
22 Nov 2013

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Nothing

Disliked: Unhelpful staff, danger from being a construction site, misadvertised in general, and dangerous looking beds.

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
09 Nov 2013

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: The part of Kensington where this hostel is located is a very nice, quiet area. The hostel was very clean and tha staff helpful. Thre was a small kitchenette with basic appliances, micro, kettle, small oven n cooker. Overall I was satisfied with the cleanliness and services offered. The area is also not too far, about 20 mins) from Fullham Broadway and other spots where you can pick a pub, a bar or a restaurant to go out to.

Disliked: Even for a saturday, i found it quite expensive, i thought the bunk prce could be at least two pounds cheaper.

Customer would recommend this property

40% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 20%
40% Overall Rating

Anonymous
18 Oct 2013

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: My morning tea and toast was ok.

Disliked: Dirty everywhere (although bed was ok), shower didn't work, poor wifi, construction work going on, nasty metal beds.

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 20%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 40%
63% Overall Rating

Anonymous
04 Oct 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: It is safe and secure in the RLD with lots of fun around.

Disliked: The TV didn't work. There wasn't included breakfast. A long haul to the top with narrow steps. Very small room for three beds. No where to put luggage.

Check Availability