Reviews of Ventana Sur Hostal Santiago Hostel
Claudio Arrau 0340, Providencia, Santiago, Chile
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Atmosphere 92%
Cleanliness 91%
Facilities 90%
Location 87%
Safety 96%
Staff 95%
Value 91%
Facilities
- Free Breakfast
- Free Wi-Fi
- Lockers
- Self-Catering Facilities
- 24 Hour Reception
- BBQ
- Bicycle Parking
- Board Games
- Book Exchange
- Cable TV
- Cafe
- Common Room
- DVDs
- Free City Maps
- Free Internet Access
- Hair Dryers
- Hot Showers
- Linen Included
- Luggage Storage
- Outdoor Swimming Pool
- Outdoor Terrace
- Swimming Pool
- Tea/Coffee Making Facilities
- Towels Not Included"
- Towels for hire
- WiFi
Check-in / Check-out
Earliest check-in: 14:00
Latest Check-out: 11:00
Policies
- Taxes Included
Atmosphere 92%
Cleanliness 91%
Facilities 90%
Location 87%
Safety 96%
Staff 95%
Value 91%
Showing 1-10 of 119 reviews
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
08 Jan 2016
Travel Type:
With friends / other travellers
Liked: The owner, Ivan, is a extremely knowledgable man and makes you feel welcome right away.Nice pool out the back, great location and fantastic vibe.
Disliked: Nothing, it was absolutely perfect.
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
03 Oct 2015
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Liked: One of the best hostels I've ever stayed in!
Customer would recommend this property
- Atmosphere - 60%
- Cleanliness - 100%
- Facilities - 60%
- Location - 60%
- Safety - 60%
- Staff - 100%
- Value - 60%
Anonymous
21 Sep 2015
Travel Type:
Alone
Trip Type:
Sightseeing & culture
Liked: Once people were awake and up, I got help but that is not typical or agreeable when someone wants to getup and start their day before 10am! If you are totally a night person, then there is a chance you could be happy there. My plane landed at 11:30 pm so when I arrived to the hostel after midnight, Ivan was there to let me in because he had been partying with a few guests out on the patio. I was invited to join the last couple and had a glass of wine with them.I liked having my own room and having a heater to warm the room which otherwise would have been very cold. It was helpful that Ivan and a couple of the guests spoke English since I had no Spanish. Ivan helped me book the van pickup for the airport. Reception gal loaned me her phone so I could have an alarm for 5:30am wake up.
Disliked: That is does not waken before 9:30 am......that only one bathroom upstairs worked and it was very small with hot water being too tricky to get a shower before help arrived later. I asked for a wake up call so I would make the 6am van pickup. Ivan said no one would be available to do that.
The property's response is
We are sorry to hear that your stay was not as pleasant as it could have been. We have three available showers for use, and are currently renovating one of the two upstairs. As for the early morning wake up call, your request was unfortunately not within our abilities. Hostels are not hotels. We are here and happy to help, but if you require such a high level of attention around the clock a hotel would probably be a better choice. Also, all of our staff speaks English as well as Spanish.
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 80%
Anonymous
14 Aug 2015
Travel Type:
With my spouse / partner
Trip Type:
Romantic getaway, Sightseeing & culture
Liked: Estadia muito agradável. Pessoal preparado e atencioso. Higiene, banheiro, café-da-manhã e cozinha muito bons. As instalações não são novas, mas é organizado.
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
10 Jul 2015
Travel Type:
With friends / other travellers
Trip Type:
Sports, adventure or outdoor activities
Liked: Nice staff and accomodations
Disliked: None
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 60%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
01 Jun 2015
Travel Type:
With my spouse / partner
Trip Type:
Sightseeing & culture
Liked: Ivan and the staff are nice and very helpful and they speak good English.
Disliked: Nothing, it's good for a hostel.
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 100%
- Facilities - 80%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
30 May 2015
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Liked: Location was great
Disliked: I got in at 2am in a dorm room and had to make my bed. Hard to do without waking half the room
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 100%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
01 May 2015
Travel Type:
Alone
Trip Type:
Backpacking / gap year
Liked: Amaizing place and the staffes are very friendly! I recomended!
Disliked: Nothing
Customer would recommend this property
- Atmosphere - 80%
- Cleanliness - 60%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 80%
Anonymous
26 Feb 2015
Travel Type:
With my spouse / partner
Trip Type:
Backpacking / gap year
Liked: Le petit déjeuner, le jardin agréable, le personnel sympatjique
Disliked: Les petits lockers au rez de chaussée
Customer would recommend this property
- Atmosphere - 100%
- Cleanliness - 80%
- Facilities - 100%
- Location - 100%
- Safety - 100%
- Staff - 100%
- Value - 100%
Anonymous
21 Dec 2014
Travel Type:
Alone
Trip Type:
Sightseeing & culture
Liked: Very friendly staff, Ivan and the other guys there are awesome; very nice atmosphere.
Disliked: Nothing.
Customer would recommend this property