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Reviews of Lovely Jubbly Villa Phnom Penh Hostel

#45, Street 222, Sankat Benroeng, Khan Doun, Phnom Penh, Cambodia

Atmosphere 90%

Cleanliness 91%

Facilities 92%

Location 78%

Safety 93%

Staff 94%

Value 89%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Airport Transfers
  • Bar APM-96
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • Common Room
  • Currency Exchange
  • DVDs
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Pool Table
  • Postal Service
  • Restaurant
  • Safe Deposit Box
  • Swimming Pool
  • Tours/Travel Desk
  • Towels Included
  • WiFi

Important Information

1.Check in begins at 2pm and check out is before 11:30am.
2. All bags or luggage must keep outside the room if you stay in dormitory (We provide locker to secure your belonging).
3. Cancellation policy: Any cancellation received within 3 days up on arrival will occur all nights charge.
4. No-Show policy: The total of your reservation will be charged to your card.
5. We cannot guarantee the availability of our rooms if you choose to extend your stay after your initial online booking.
6. Due to being a very busy hostel, we occasionally have a room extension request or a walk-in customer moments before an online booking
is confirmed. If for any reason we are overbooked, we will refund your deposit and arrange alternative accommodation of a similar standard and price for you.
7. Visitors are not allowed in the guest rooms. Anyone caught with a sex worker anywhere on the property will be required to leave immediately without a refund.
8. We require a $10 room deposit at time of check-in, which will be returned at checkout if all items are returned
9. No outside food or drinks allowed anywhere on the property.
10. We don't have a curfew, but we do enforce quiet hours after midnight in all common areas, including outside.
11. The pool closes at 10pm, if guests are caught in the pool when it is closed, they will be required to leave the hostel without a refund.
12. $0.50 extra charge to exchange towels for stays under 4 days
13. Late Checkout Policy: If you need to check out later than 11:30am, please inform reception in advance. If you do not inform reception, we will charge $2 for dormitory and $5 for private room per hour for every hour past 11:30am. If you do not check out by 2pm, we will charge you for a full nights stay. We apologize for the inconvenience this may cause, but we must update our availability online before 2pm otherwise we can't book the room for that evening.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 11:00

Policies

  • Taxes Included

Group booking?

Group of 15 or more traveling to Phnom Penh?

Contact us directly

Atmosphere 90%

Cleanliness 91%

Facilities 92%

Location 78%

Safety 93%

Staff 94%

Value 89%

Showing 1-10 of 23 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating


13 Jul 2016

Travel Type:
Alone

Trip Type:
City break, Partying / nightlife

Age Range:
31-40

Liked: Amazing

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Jul 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: -

Disliked: -

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
80% Overall Rating

Anonymous
17 May 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Clean, decent place to stay, free breakfast is great, lockers under beds, plenty of bathrooms, good air con and Wi-Fi.

Disliked: Staff not very helpful with budget travel advice

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 Apr 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: Extremely good value for the price. Everything you need including day trips, bus tickets, bar, food, pool they offer at jubbly. The staff were excellent and the facilities were very clean and well organized. I would definitely recommend.

Disliked: Nothing worth complaining about.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
06 Apr 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
41+

Liked: Friendly staff. Nice reception/eating area and lovely pool

Disliked: Basic room with difficult padlock. Noise at night and early morning from pool table

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 40%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
02 Jan 2016

Travel Type:
With friends / other travellers

Liked: It was a clean and social place

Disliked: Location. Seems a bit far from the old town. Further than I though it would be

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
31 Dec 2015

Travel Type:
Alone

Liked: 1. Friendly, efficient staff2. No frat party atmosphere3. Looks good, from the inside and out

Disliked: 1. It's not at the best location in town, although that's almost splitting hairs2. The bath drain was clogged; don't know if that's because no one complained about it

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
31 Dec 2015

Travel Type:
Alone

Liked: Everything

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
26 Dec 2015

Travel Type:
With my spouse / partner

Liked: Friendly

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
16 Nov 2015

Travel Type:
Alone

Trip Type:
City break, Sports, adventure or outdoor activities, Visiting friends or family

Liked: Generally a very good place to stay. Accommodation is clean, comfortable and done well. Having a pool to relax in is a big bonus and the main selling point.

Disliked: They have recently increased the price of everything by 10% but this is not stated on the menu. Instead they just short change you by 10% and if you notice they tell you all the prices exclude tax or service charge. This makes food and drink over priced compared with other bars and restaurants. It also feels like you've been cheated if you get charged more than the price the menu tells you you will be charged.If you want to charge $11 for something, fine but state $11 on the menu. It's misleading to price it on the menu as $10 then charge people $11.

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