Website feedback

Reviews of Do Step Inn Vienna Hostel

Felberstrasse 20, 1150 Wien, Vienna, Austria

Atmosphere 73%

Cleanliness 84%

Facilities 77%

Location 82%

Safety 85%

Staff 87%

Value 80%

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bar APM-96
  • Bicycle Hire
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Reading Light
  • Tea/Coffee Making Facilities
  • Towels Included

Important Information

Cancellation policy:
You can cancel your reservation free of charge up to 2 days before arrival date. In case of a late cancellation or no show, property charges an amount equal to the first booked night.


Reception open from 8 am to 1 am.
Check-in: 3 pm - 12 pm.
Check-out: until 11 am.
If you will arrive before 3 pm in Vienna, bring us your luggage! We store everything for free from 8 am and we give you the chance for a free extra holiday. From the time of your arrival after 8 am you can use every free thing in our main building or do all the paperwork for check-in. You'll receive your key card between 3 pm and 9 pm at the reception. Use the first day for sightseeing without carrying your luggage around!
At departure you can use our easy check-out system: if all the paperwork is done, simply place your key in the check-out box next to the reception if you're going outside the reception opening hours! If you need luggage storage, you can use it on the day of your departure from 8 am until midnight - just ask at the reception for your free key!

Prices include all taxes.

Breakfast is not included.
Light breakfast € 4,20
Standard breakfast € 6,20

The balance due is payable by cash on arrival in Euro. We don't accept credit cards.

Your reservation is held until two hours after the arrival time you told us. In case of late arrival you need to give us a call! Otherwise we can't guarantee your accommodation.
As mentioned in our description, not all rooms are in our main building. Please note that our three- and four- bed private rooms may be equipped with one double bed and single beds.

Please understand that all freebies are only offered while stocks last. For your safety we need to maintain also our freebies!
Some of the freebies you can only use from check-in until check-out e.g. showers, towel, linen and some others.

We are a small private-run hostel with definitive fair prices. We count on your understanding that we can't have the reception permanently manned.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Vienna?

Contact us directly

Atmosphere 73%

Cleanliness 84%

Facilities 77%

Location 82%

Safety 85%

Staff 87%

Value 80%

Showing 1-10 of 389 reviews

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating


19 Oct 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
25-30

Liked: On a quite street away from touristy areas

Disliked: Basement where my dorm was felt damp

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating


16 Sep 2017

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
18-24

Liked: Staff was super friendly, honestly so kind, I'm amazed by how much service they can give to hostel hoppers. The rooms were alright, happy that it was 3 to a room instead of 6.

Disliked: The beds were a bit uncomfortable

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
17 Aug 2017

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Age Range:
25-30

Liked: Nice room!

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating


09 Jul 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Location, good kitchen

Disliked: Automatic lights turn off all the time especially in the bathroom

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating


26 Jun 2017

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Age Range:
18-24

Liked: Everything

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
71% Overall Rating

Anonymous
15 May 2017

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Safe, secure, and clean.

Disliked: Very small room with very bad pillows, noise all throughout the night, not much of a social element.

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
60% Overall Rating


14 May 2017

Travel Type:
With friends / other travellers

Trip Type:
Sports, adventure or outdoor activities

Age Range:
25-30

Liked: We had a bicycle trip from Prague to Vienna and had an accident on the way. We called 1 day prior the arrival and talked to the employee of the hostel that because of the accident we can not be in Vienna in time and asked if it was possible to cancel it. She told us to write an email. We did. She did not reply. We called on Sunday morning (we got internet access at night and realized that there was no reply) and we were told that they dont know anything about the cancellation and we will be charged 100 %.

Disliked: Guys, you might be a nice hostel. But learn answering emails and also figure out your internal communication process. In email from hostelbookers it was written 1 day prior arrival it is possible to cancel and I did not find any different cancellation policy on your website. 25 euros is not that big loss and we are not going to fight for the refund because of that, but you deserve at least one negative reference. We put average everywhere, cause it is mandatory field, but we can not rate it.

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
04 Jan 2017

Travel Type:
With my spouse / partner

Trip Type:
City break

Age Range:
31-40

Liked: It was nice.

Disliked: Nothing.

Customer would recommend this property

37% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
37% Overall Rating

Anonymous
17 Nov 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
25-30

Liked: Somone stole my belongings from the storage room. Over €100 worth of items were stolen and the staff was extremely unprofessional about it and was inhumanely indifferent to the situation.

Disliked: Low security. Items stolen from storage room.

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
26 Sep 2016

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Age Range:
25-30

Liked: The hostels place was very central and near too train station.

Disliked: There were not enough electrical outlets in the rooms. Rooms were a little small. The breakfast was poor not value to that money.

Check Availability