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Reviews of Reef Lodge Backpackers Townsville Hostel

4 Wickham St Townsville, Townsville, Australia

Atmosphere 83%

Cleanliness 90%

Facilities 90%

Location 89%

Safety 88%

Staff 75%

Value 86%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • BBQ
  • Board Games
  • Book Exchange
  • Ceiling fan
  • Common Room
  • DVDs
  • Fitness Centre"
  • Free City Maps
  • Games Room
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Pool Table
  • Telephone Fax Facilities
  • Towels for hire
  • Vending Machines
  • Washing machine

Important Information

Office hours: 8am till 8pm

Arrivals out of these hours must be organised prior to 6pm on your day of arrival. If you have any questions please do not hesitate to contact me directly my contact information is on the confirmation booking form.

Minimum of 48 hour cancellation,otherwise full amount of first night will be charged.

The name on the reservation must match the name on the credit card, when making a booking.

Check-in / Check-out

Earliest check-in: 13:00

Latest Check-out: 10:00

Policies

  • Taxes Included

Group booking?

Group of 15 or more traveling to Townsville?

Contact us directly

Atmosphere 83%

Cleanliness 90%

Facilities 90%

Location 89%

Safety 88%

Staff 75%

Value 86%

Showing 1-10 of 17 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
18 Dec 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Atmosphere

Customer would recommend this property


The property's response is

Sorry for the late reply, seems I missed this comment. Thanks for taking the time to leave your feedback.

All the best
Reef Lodge
Townsville

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 40%
  • Value - 60%
66% Overall Rating

Anonymous
19 May 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: Clean and welcoming large space was nicely decorated

Disliked: Check out 10am but you have to actually leave the place at 12:30 so if your coach is late you'll be stranded with all your bags.

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 20%
  • Value - 60%
71% Overall Rating

Anonymous
18 Mar 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: Near to the bus terminal. Decent size room. Free pancakes and hot dogs were yum!

Disliked: Staff are very rude and unwelcoming, as if you have inconvenienced them in paying to stay at their property.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
01 Jan 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Nice atmosphere. Friendly staff!

Disliked: Nothing

Customer would recommend this property


The property's response is

Hello Jessica,
thank you for taking the time to leave your feedback. Happy to hear you enjoyed your stay.

all the best
Reef Lodge
Townsville

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 40%
  • Value - 40%
54% Overall Rating

Anonymous
17 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Beach / sunbathing

Liked: Near to the bus and ferry terminal.

Disliked: Bad atmosphere, passive aggressive notes EVERYWHERE. Feels like you are back at school. Staff were not friendly at check in, or when dealing with them later. Seemed like an inconvenience to deal with guests and was told to "come back later" over an intercom. Dingy room with no natural light and bathrooms smelled pretty bad.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
94% Overall Rating

Anonymous
14 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Very good equiped kitchen

Disliked: Nothing

Customer would recommend this property


The property's response is

Thank you Mareen for taking the time and leaving feedback. Hope your holiday all goes well.

All the best
Reef lodge
Backpackers
Townsville

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Apr 2015

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: Laid back atmosphere

Disliked: Nothing

Customer would recommend this property


The property's response is

Hello Morgan Thank you for the 100% and vote of confidence.

all the best for the rest of your holiday

Reef lodge
backpackers
Townsville

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
04 Apr 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Nothing to add

Disliked: No problems

Customer would recommend this property


The property's response is

Thank you for taking the time to leave your reveiw
all the best
Reef lodge
Backpackers
Townsville

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
30 Mar 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: The Reef Lodge offers unlimited free wi-fi, which functions just fine, a big plus! The tv-area is also nice, with comfy couches and fans.

Disliked: The kitchen was quite small, with only ond water tap and two stoves, so you often needed to wait fot others to finish cooking of doing their dishes.

Customer would recommend this property


The property's response is

Hello Amanda thank you for the feedback and glad you enjoyed your stay. I must admit this is the first time anyone has said I kitchen was small. Hope the rest of your holiday goes well and have a great time in Australia.
all the best
Reef Lodge
Backpackers
Townsville

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
07 Mar 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing

Liked: I liked the quiet atmosphere and that the hostel was really clean. Also it has a lot of space to hang out.

Customer would recommend this property


The property's response is

Hello Katherina, so happy you enjoyed the relaxing atmosphere of the lodge. Hope you have a great time in Australia.
all the best
Reef Lodge
Backpackers
Townsville

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