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Reviews of Bells Beach Backpackers Torquay Hostel

51-53 Surfcoast Highway, Torquay, Australia

Atmosphere 89%

Cleanliness 92%

Facilities 88%

Location 87%

Safety 90%

Staff 95%

Value 88%

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • BBQ
  • Board Games
  • Book Exchange
  • Ceiling fan
  • Common Room
  • Cooker
  • DVDs
  • Dryer
  • Free City Maps
  • Free Parking
  • Fridge Freezer"
  • Hair Dryers
  • Hot Showers
  • Internet Access
  • Jobs Board
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reception (limited hours)
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Not Included"
  • Towels for hire
  • Utensils
  • Vending Machines
  • Washing machine
  • WiFi

Important Information

Office hours 8 am to 12 pm then 4 pm til 10 pm.
Check-in time is between 4 pm and 10 pm.
Check-in outside of the above hours will require a valid credit card payment and prior contact with the hostel to arrange the front door code.
Check out time is before 10 am. No late checkouts and a fee of 1 night’s accommodation if late.
We have a strict check out policy and do not offer late checkouts. If you are unable to check out on time you will be charged for an extra nights accommodation.
1 key is issued per booking. Any extra keys require a key deposit of $20 per key. Lost keys incur a $30 payment.
All guests must be minimum 18 years old and must provide a valid ID on arrival, which includes Passports, KeyPass, Australian or International Drivers Licenses. Student ID cards cannot be accepted as suitable ID.
Noise Curfews are in place for the good of all. 10 pm inside and 11 pm outside.

Guest Behavior:
The comfort, safety, and security of our guests are our highest priority at Bells Beach Backpackers. Any guest who compromises the comfort, safety or security of other guests, staff or local residents will be requested
to leave the hostel premises and will not be offered a refund.
*being clean and tidy is part of comfort and Bells Beach Backpackers expects all guests to maintain a standard of cleanliness in bedrooms and all communal areas.

Bells Beach Backpackers Property:
Dorm and Private Rooms are expected to be clean and tidy at all times. Offenders could be charged or evicted if the condition of the room is not acceptable. Guests will be expected to reimburse Bells Beach Backpackers for any damages caused by inappropriate behaviour during their stay at Bells Beach Backpackers. *Honesty is the best policy*

Security:
Upon check-in, guests will be notified of the FRONT DOOR CODE. This is a six-digit number, which provides access to the Hostel. Please keep this code private! The front door must be closed outside of reception hours. Guests are not allowed to reveal the code to any non-paying resident. The door to your room must be locked if you are the last person to leave it. Please have your key on you at all times to prevent from being locked out.

Payments:
All bookings must be paid at the time of arrival.
$1.00 surcharge applies to all EFTPOS, Visa, Mastercard payments. International Cards incurs a fee of $3.00.

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Torquay?

Contact us directly

Atmosphere 89%

Cleanliness 92%

Facilities 88%

Location 87%

Safety 90%

Staff 95%

Value 88%

Showing 1-10 of 35 reviews

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
19 Dec 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sports, adventure or outdoor activities

Age Range:
31-40

Liked: familiar atmosphere, hostel for surfers

Disliked: long walk to the closest beach

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 Jan 2016

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sports, adventure or outdoor activities

Age Range:
25-30

Liked: great hostel to stay in, owner was lovely and friendly his lower Dog made the place feel homely.

Disliked: nothing!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
01 Dec 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: The owner was really nice and checked us in early, helped us find the way for our onward trip. Really great. The kitchen was amazingly clean. I loved the atmosphere.

Disliked: All good! :-)

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
04 Mar 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Very clean hostel. The staff is very helpful and Torquay is perfect to start your trip on the Great Ocean Road or to surf the waves.

Disliked: The WiFi did'nt work. In my opinion, it should be free ayway.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
22 Feb 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: One of the nicest hostels I've ever stayed in! Very clean and cosy. The staff and everyone staying there was very friendly but it's not a party hostel, most people are there surf. Would definitely go again!

Disliked: Like most hostels, the wifi isn't great and a bit expensive

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
28 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Atmosphere was great.

Disliked: 1 hour WiFi for free.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
29 Dec 2014

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Great property, very clean and relaxed. Perfect location for a stop on the Great Ocean Road. Owner is a cool guy, hard-working and goes out of his way to make you feel welcome. Lots of space to socialise with other travellers or to chill out on your own. Highly recommend!

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
71% Overall Rating

Anonymous
04 Jun 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The reception staff were friendly, and there was free parking, as well as a nice open space in the kitchen/living room area to relax. There were secure lockers in each room, plenty of outlets (including additional extensions by the bedside), soap and hand towels in the washroom as well as showers with good temperature and pressure, good reception hours and close to a lot of shops and restaurants on a main road. There was lots of room for bags or luggage, and it was easy to meet people as guests were really friendly. They also had posted how the surf conditions were and where surf spots are located based on your experience level.

Disliked: The property was really cold in the common areas, and in the washrooms the lights were on timer switches that went off about every 3-5 minutes, so it went off while I was showering; I was also the only female in a room with 5 guys, which might be uncomfortable for some people. Wi-fi available at an additional cost.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Apr 2014

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, Events / festivals, Romantic getaway, Sports, adventure or outdoor activities

Liked: Friendly staff, truthful advertising / photos, clean rooms .

Disliked: -

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Mar 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Sightseeing & culture

Liked: Everything about this hostel was fantastic, It was really homey and everyone was lovely. Cleanliness wise it was close to spotless in particular the kitchen. Manager Sean was very welcoming and full of good travel tips and stories. We had a very relaxed week here and enjoyed the chilled atmosphere. Location is great, just a short walk from the beach and town centre. We'll definitely reccommended this place to our friends and hopefully return ourselves.

Customer would recommend this property

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