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Reviews of Bells Beach Backpackers Torquay Hostel

51-53 Surfcoast Highway, Torquay, Australia

Atmosphere 89%

Cleanliness 92%

Facilities 88%

Location 87%

Safety 90%

Staff 95%

Value 88%

Facilities

  • Lockers
  • Self-Catering Facilities
  • BBQ
  • Board Games
  • Ceiling fan
  • Common Room
  • DVDs
  • Free City Maps
  • Free Parking
  • Hair Dryers
  • Hot Showers
  • Internet Access
  • Jobs Board
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Washing machine

Important Information

Office hours 8 am to 12 pm then 4 pm til 10 pm.
Check-in time is between 4 pm and 10 pm.
Check-in outside of the above hours will require a valid credit card payment and prior contact with the hostel to arrange the front door code.
Check out time is before 10 am. No late checkouts and a fee of 1 night’s accommodation if late.
We have a strict check out policy and do not offer late checkouts. If you are unable to check out on time you will be charged for an extra nights accommodation.
1 key is issued per booking. Any extra keys require a key deposit of $20 per key. Lost keys incur a $30 payment.
All guests must be minimum 18 years old and must provide a valid ID on arrival, which includes Passports, KeyPass, Australian or International Drivers Licenses. Student ID cards cannot be accepted as suitable ID.
Noise Curfews are in place for the good of all. 10 pm inside and 11 pm outside.

Guest Behavior:
The comfort, safety, and security of our guests are our highest priority at Bells Beach Backpackers. Any guest who compromises the comfort, safety or security of other guests, staff or local residents will be requested
to leave the hostel premises and will not be offered a refund.
*being clean and tidy is part of comfort and Bells Beach Backpackers expects all guests to maintain a standard of cleanliness in bedrooms and all communal areas.

Bells Beach Backpackers Property:
Dorm and Private Rooms are expected to be clean and tidy at all times. Offenders could be charged or evicted if the condition of the room is not acceptable. Guests will be expected to reimburse Bells Beach Backpackers for any damages caused by inappropriate behaviour during their stay at Bells Beach Backpackers. *Honesty is the best policy*

Security:
Upon check-in, guests will be notified of the FRONT DOOR CODE. This is a six-digit number, which provides access to the Hostel. Please keep this code private! The front door must be closed outside of reception hours. Guests are not allowed to reveal the code to any non-paying resident. The door to your room must be locked if you are the last person to leave it. Please have your key on you at all times to prevent from being locked out.

Payments:
All bookings must be paid at the time of arrival.
$1.00 surcharge applies to all EFTPOS, Visa, Mastercard payments. International Cards incurs a fee of $3.00.

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Torquay?

Contact us directly

Atmosphere 89%

Cleanliness 92%

Facilities 88%

Location 87%

Safety 90%

Staff 95%

Value 88%

Showing 21-30 of 35 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Dec 2013

Travel Type:
Alone

Trip Type:
Family Holiday, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: I like that is was located off the (or what I considered) to be the main road in Torquay. It was a nice looking property too.

Disliked: Maybe a fan in the room. For some reason, the room I stayed in felt hotter than some of the other rooms I stayed at in other hostels and had trouble sleeping. I was going to ask if they had one; however, I felt that I had asked a lot of questions and requests of the manager/owner.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
13 Sep 2013

Travel Type:
Alone

Trip Type:
City break

Liked: This hostel really is like Home. The owner Shaun is so friendly and helpful. It is really clean and in a great location. Thanks for a great stay!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
25 May 2012

Travel Type:
With my spouse / partner

Trip Type:
Shopping

Liked: Friendly Staff, Super clean bedding! Valuable price. Highly recommend. Will stay here next time if we travel to Melbourne.

Disliked: Nth.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
22 May 2012

Travel Type:
With my spouse / partner

Trip Type:
Romantic getaway, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: This was a great place to stay, we only enountered one member of staff but he was friendly and helpful. The rooms, kitchen and bathroom were very clean, linen was provided and was in like-new condition. It was a perfect location right next to all the surfing shops, only a couple of mins drive from the beach.

Disliked: The only thing that i could remotely dislike was that the rain over night was loud because the hostel had a tin roof and we were right in the top room.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 May 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: AMAZING!Very homely atmosphere, everyone was so friendly and helpful. Every part of the hostel was clean and tidy. The best Hostel we have stayed in by far!

Disliked: Nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
04 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Homely, small and comfortable. Newly refurbished room with really nice beds. Quiet and easy-going.

Disliked: nothing really, maybe it would have been nice to have breakfast included but this is a minor niggle.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
04 Feb 2012

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: Nice staff, really clean. Quite far from the beach.

Disliked: 6km away from Bells beach

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
03 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Hostel had a modern feel to it, all very clean and well kept, hostel is good size so not over crowded, very friendly staff too!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
30 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sports, adventure or outdoor activities

Liked: The cliché of a home away from home is banded about the hostel universe like a cheap second hand towel. But right here, right now, it’s true. The small team of girls who run, maintain and ‘live’ here do a fantastic job of keeping the place clean, tidy and running smoothly. The beds are very commutable, easy the best I have slept on in all my years of travelling! All in all a super hostel that would be central to any return to Victoria. xx Mr Hotdog

Disliked: None

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
11 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Great kitchen/living room full of light. Good-size bedroom (6 bed dorm on the ground floor). Everything seemed brand new - mattress, pillow, duvet, linen.

Disliked: No free wifi...

Customer would recommend this property

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