HostelBookers Awards for Excellence 2010: North America’s top hostels revealed

The following post is about the 2010 awards but you can read the latest results from HostelBookers Awards for Excellence 2011 including:
Best Hostels in Europe
Best Hostels in North America
Best Hostels in Oceania

Last week we revealed the identity of Europe’s top hostels in the HostelBookers Awards for Excellence. This week we’re flying across the pond to take a look at the best hostels in North America.

There were a number of outstanding hostels to choose from but only the 18 finest made the grade across the continent.

Great cities like Los Angeles, Miami, New York, Washington, San Franciso and Chicago- home to attractions like the White House, Times Square and Hollywood- won awards; and that’s just America’s award winners!

Other award winners include the beautiful Hostel Quetzal in Mexico and the Hotel Montreal Espace Confort in Canada.


Urban Oasis
New York City, USA

Overall rating: 97%

Urban Oasis is a unique, quality hostel right in the center of Manhattan that offers much more than just a place to sleep in New York.

It provides a calm, cozy and intimate atmosphere where after a tiring day of traveling or sightseeing, so you can relax and really feel at home.

It has a limited number of rooms and guests, making it ideal if you are looking for a quiet place to stay, personal attention and good accommodation at a reasonable price. Private room prices start at just €37.13 a person per night).

Perfect location, fantastic facilities, amazing hosts! Loved every moment – it felt like a home away from home! Will return as soon as we have the opportunity to.”- Customer Review by Hannah Ciszek 12 February on 2010.

Facilities include a spacious common room where you can relax, meet other travelers, chat with your friends, watch TV and movies, and a fully equipped kitchen where you are welcome to prepare your own meals. High speed Internet access is provided in the common room, and there is WI-FI in all the rooms and common spaces.

When you add to this the hostel’s super friendly staff and the fact that all 108 customers that have left feedback would recommend it to another traveler, it’s not hard to see how Urban Oasis scored an average overall rating of 97% and made it’s way in to the top 3.

Montreal’s Auberge L’Apéro and Posada los Mapaches from Tulum in Mexico were the other hostels to make the overall top 3 for their fantastic quality across the board.

Auberge L’Apéro scored an average overall rating of 92% with 45 out of 46 travelers saying they would recommend it to another backpacker. One of the main reasons for its popularity and high score is the staff’s incredible attention to detail and personalized service, which is second to none.

Posada los Mapaches also posted an impressive overall average rating of 93% and would be recommended by all but one of the customers that left feedback. It’s superb location 5 minutes from the beach, free bicycle hire and great breakfasts are just some of the reasons why it made the top 3.


Hotel Montreal Espace Confort
Montreal, Canada

Location rating 99%

Montréal Espace Confort is a modern and tastefully furnished hotel in the heart of the Latin Quarter.

It’s outstanding location on St. Denis Street just a couple of blocks from the center of downtown Montreal is why it won it’s award, but it is also a place where quality and comfort are also of the essence.

The rooms are clean and comfortable and represent outstanding value for money starting at just €9.19 a night and all the staff members are incredibly courteous and polite.

We really loved our stay there. we get a free upgrade to an private room with bathroom instead of a shared bathroom. location is perfect and the staff is really helpful and nice. The only two problems we had was at first, that they don´t know how to handle with american money. we couldn´t pay with it. they just said us, there was never someone there with US dollar and the second problem was the door-card. we really tried to went inside about 5minutes. but this wasn´t so bad.. we wanna go there back if we´re there the next time. – Customer Review on 6 October 2009.

The hotel also has all the facilities you’d expect including a 24 hour reception, internet access, hot showers and lounge area. The free breakfast is very and you also get free linen and towels.

With something nearly always something happening in Montreal, from festivals and concerts to impromptu street performances, Hotel Montreal Espace Confort is the place to stay in Montreal if a great location is what you’re after. 140 out of 147 customers can’t be wrong!

Mexico City Hostel and Hi-Chicago join Hotel Montreal Espace Confort in North America’s top 3 for location, after both scoring 97% for location.

Mexico City Hostel is situated right in the heart of town on the Mexico City Zócalo. All the major tourist attractions are within easy walking distance including the National Palace and Mexico City Cathedral, saving you the hassle of having to rely on taxis and the city’s hectic and busy public transport system.

Hi-Chicago enjoys one of the best locations in Chicago. Right in the city center, you can walk pretty much anywhere, with the hostel offering walking tours to all guests wanting to see the major landmarks.


Hostel Quetzal
Cancun, Mexico

Atmosphere rating: 96%

Just one block from Cancun’s largest park, the Parque de las Palapas, where you’ll find cultural and social events almost everyday, Hostel Quetzal Meet is a fantastic place to have fun, meet like minded travelers and share travel experiences.

The sky deck is a great spot for sun bathing, star gazing and late night partying, while the hostel features regular weekend barbeques in its spacious main garden. In addition, the hostel offers guests a spacious & comfortable common room which is ideal to enjoy a movie or play on the X box with other travelers.

I absolutely loved this place! Friendly people, clean and pleasant place to stay in Cancun. Two thumbs up! Customer Review by Heewon Park on 10 January 2010.

Its cocktail parties are well known and often frequented by locals, while its Latin bar with live entertainment presents guests with a great opportunity to mingle with local artists and students.

American hostel’s Jazz on South Beach hostel & USA Hostels San Francisco completed our top 3 for atmosphere, scoring 90% and 92% respectively.

Jazz on South Beach hostel in Miami made it into the top 3 thanks to its outstanding beach parties, in-house barbeques and nightly club outings.

USA Hostels San Francisco ensured its place thanks to its friendly staff and the fact that it always has something going on whether it’s a wine and cheese night, billiard tournament or karaoke. Its 50-seat theater with two screens is spectacular.


Hostal Cuija Coyoacan
Mexico City, Mexico

Cleanliness rating: 92%

Just a few minutes from tourist sites like Frida Kahlo’s house, Hostal Cuija Coyoacan is a new hostel where you’ll find warm and friendly staff and some of the finest Mexican hospitality.

The attentive staff take great pride in keeping the hostel tidy at all times and this is reflected by the clean, comfortable bedrooms and spotless communal areas.

Facilities include a games room, internet access and 24 hour hot showers and a free breakfast. The hostel also features washing machines and a 24 hour reception.

Very nice stuff, clean, central and with a nice garden! I would recommend it to anyone who want to stay outside the most crowded streets of Mexico City! – Customer Review by Karin Källström on 9 August 2009.

The surrounding area of Coyaoacan offers guests the opportunity to experience the colonial mood that lies at the heart of Mexico City through the numerous artisan faces, typical markets and plethora of bars and restaurants.

59 out of 61 HostelBookers customers would recommend Hostal Cuija Coyoacan, whose staff go out of their way to ensure that you have a memorable stay.

With shared accommodation starting at just €8.63 per night per person, Hostal Cuija Coyocan is a great place to stay when visiting Mexico City and a welcome refuge from the fumes and hustle and bustle of the city center.

North America’s other two winners of the Award for Cleanliness hail from the USA.

Gallery Inn Hotel in Washington scored a cleanliness rating of 92% and offers immaculate self-catering kitchens and clean and comfortable beds.

Times Square House in New York comes recommended by 105 our to 108 HostelBookers customers that left a review and offers guests free linen and towels and excellent shower facilities for both private and shared rooms.


Hilltop Hostel
Washington, USA

Value rating: 84%

Everybody loves finding a bargain hostel with all the facilities at a fraction of the normal prices and the Hilltop Hostel in Washington is no exception. Just across the street from Takoma metro station and only 10 minutes from most attractions, the converted Victorian Hotel has shared rooms available for as little as €16.34.

Wireless internet access, satellite TV with HBO and access to a games room which includes a pool table, video games and a football table all come as part of the price along with a locker, linen and blanket service.

This place is awesome. We stayed over the Christmas period (xmas day and we could not of asked for anywhere better. It’s so homely and not sterile like many other hostels. The staff are fantastic and so helpful. Best hostel for me and I have been travelling for 7 months. – Customer Review by Rebecca West on 30 December 2009

There is a laundry room next door for guests’ convenience and the hostel regularly features barbeques in its large garden and balcony area.

362 out of 409 HostelBookers customers said that they would recommend Hilltop Hostel, which represents a great low cost accommodation option in notoriously pricey Washington DC.

Rita’s Apartment Hostel in New York and Rossco Backpackers Hostel in San Cristobal de las Casas were North America’s two other best value hostels, winning the awards for offering high quality services and facilities at a fraction of the normal prices.

Rita’s Apartment offers guests state-of-the-art co-ed and mixed dorm beds from €14.85 and private rooms from just €23.76.

Rossco Backpackers Hostel is every backpackers dream, offering guests shared accommodation with a free breakfast consisting of milk, coffee, bread, jam, fruits, cereal, yoghurt and butter and access to a games room and lounge area for less than €5! Private rooms are also exceptionally cheap, starting from just €8.06.


Elements Hostel
San Francisco, USA

Bookings: 931

Located in the city’s warmest district with Dolores Park and the Castro within walking distance from the hostel, its easy to see why Elements Hostel was so popular amongst travelers in 2009.

It is in the heart of San Francisco’s most vibrant, cultural and historic district, the Mission, and represents great value for money with shared accommodation starting at just €14.84.

Guests can experience the sights and sounds of the neighborhood known for its murals, mosaics and paintings and take in 360° views of downtown San Francisco from the hostel’s roof top terrace.

The hostel also offers guests a number of facilities including a lounge area with TV which regularly features movie nights and 24 hour Wi-Fi internet access throughout the building.

Private rooms are modern, spacious and are all en-suite. The shared accommodation features women-only, men-only and mixed dorms, with most dorms having no more than 4 beds. The bunks are beautifully hand-crafted and extra spacious and sturdy. Every dorm mattress is a brand new and there are extra-long twin mattresses available which will keep the taller amongst you happy!

Good value for the money, though a bit loud sometimes, breakfast is a yoke, but at least you have something to eat and drink and there are lots of small shops where you can buy food. – Customer Review by Michaela Burgdorf on 20 December 2009

There is no curfew, and the staff are warm and friendly which all adds to the appeal of a well-run, constantly busy hostel that comes recommended by 623 out of 807 HostelBookers customers.

New York’s Visit Manhattan Apartments- East 73rd and York Ave and the Adventurer Hostel in Los Angeles completed the top 3 for the most popular award category, racking up 1452 and 882 bookings respectively.

Visit Manhattan Apartments- East 73rd and York Ave is North America’s most popular hostel, winning the award in large part due to its wonderful location, party atmosphere and top facilities which include a first class bar and lounge area.

Adventurer Hostel offers some of the cheapest and most fun accommodation in Los Angeles. The free continental breakfast, dinner buffet, champagne, cookies and popcorn might also have something to do with its ever growing popularity!

And there you have it, the 18 Award for Excellence winners for North America, chosen from your customer feedback and ratings.  Stay tuned to the HostelBookers blog over the coming weeks as we reveal more Award for Excellence winners from around the world.

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