HostelBookers understands and respects the importance of your privacy and we are committed to safeguarding your personal information. In providing our booking service and access to any Hostelbookers account you may open, we must collect personal information from you and make subsequent use of it as detailed below.
We will only collect personal information from you by specifically asking for it:-
We may collect all or some of the following information relating to you or other members of your party:-
Some of the information we collect (such as about health or religion) will only be collected on the condition that we have your positive consent to its use. We will seek this consent when necessary.
We have taken all reasonable steps to have appropriate security measures in place to protect your information. Outside the European Economic Area, controls on data protection may not be as wide as the legal requirements in this country.
If you do not agree to our use of the information as set out above, you should inform us as soon as possible by contacting us at http://www.hostelbookers.com/contact/
You may ask us in writing for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information. We aim to respond to you within 21 days from the date of request.
Please note that in order for us to provide you with optimum service, we use ‘Cookies’ on our website. ‘Cookies’ are a feature of web browser software which allows web servers to temporarily store information within your browser. ‘Cookies’ allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We don’t store and record any of your passwords or other highly sensitive data. Most browsers automatically allow ‘cookies,’ however usually your web browser will enable you to disable ‘cookies’ should you wish to do so.
If you want to know more about what cookies are and how to control them, please visit AboutCookies.org. Be aware that restricting cookies may impact on the functionality of our website.
Below is a list of the main cookies we use and what they are used for:
|.hostelbookers.com||We use different servers within HostelBookers, this cookie ensures users are kept on the same server throughout their visit on the site.|
|JSESSIONID||This cookie identifies your preferences while you are visiting HostelBookers. i.e. if your search was "London hostels", the website will (in the first instance) only show you availability for properties in London.|
|Google Analytics & ns_session||These cookies collect information about how you use HostelBookers' website. This information is used in reports and helps us to improve your experience of the website.|
|HBLOCATIONCURRENCY||This cookie enables our website to remember your preferred currency.|
|ns_cookietest||This is used to confirm that your browser is able to accept cookies.|
|Criteo||These cookies display personalized advertisements based on the past websites you have visited.|
|HB_AFF||This cookie helps us to identify whether you reached our website via one of our partners.|
Please note that our website contains certain literature and hyperlinks to websites owned by third parties. This privacy statement covers websites owned and controlled by us only. Links to other websites and any information collected by these sites are not covered by this privacy statement.
To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: (1) your telephone calls; and (2) customer transactions and activities on our website. All recordings are and shall remain our sole property.
As our privacy statement may change due to developments in the law we encourage you to re read this from time to time so you are aware of any changes in how we gather and use your personal information.