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Reviews of Ruby Hotel

Hotel | 31/E2 Biet Thu Street, Nha Trang, Vietnam 58

84.2% Overall Rating

101 out of 114 customers would recommend this property

Recent review (23/05/2014)

"after reading some of the reviews (especially on trip advisor) we were afraid we made a very bad choice booking a room at this hotel. but when we got there everything was perfect and the staff was very nice and helpful…"

Read all Ruby Hotel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • Currency Exchange
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Airport Pickup USD 14.00

What's Included

  • Luggage Room
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Nha Trang?

Contact us directly

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84.2%

Overall Rating

101 out of 114 HostelBookers customers said that they would recommend 'Ruby Hotel'

Atmosphere
69.6%
Location
91.2%
Facilities
80.0%
Cleanliness
81.6%
Staff
89.6%
Value
92.0%
Safety
85.6%
Refine your results Showing 105 of 111 reviews Previous   1 | 2 | 3 | 4 | 5   Next
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85.7%
Atmosphere - 40% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

07 September 2012 Customer would recommend this property

Liked: helpful staff and good value for money, basics but has everything you need: comfy beds, nice bathrooms and luxuries like air con, fridge and hot shower :)

Disliked: not much character and not the best place to meet other travllers. although the staff were helpful if you speak to different members of staff their answers all conflict with each other

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Beach / sunbathing

04 September 2012 Customer would recommend this property

Liked: The staff are very friendly and helpful.

Disliked: The room was small.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

claudia elena gallegos soto

With my spouse / partner

City break
Relaxation/spa
Romantic getaway
Sightseeing & culture

26 August 2012 claudia elena would recommend this property

Liked: The staff are very nice people, very helpfull, the room are very clean and confortable, good price for room.

Disliked: Nothing

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

20 August 2012 Customer would recommend this property

Liked: good location and friendly staff, we arrived around 6 am after a long train journey and they let us check in early. Room was clean and comfortable.

Disliked: no breakfast option seemed to be available

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday

17 August 2012 Customer would recommend this property

Liked: Rooms were clean and functional. Air con worked perfectly. Receptionist was incredibly helpful, booking tours and onward travel tickets.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing

01 July 2012 Customer would recommend this property

Liked: Great value for money. Big room with air con, en suite and fridge. Very clean. The snorkeling trip we booked with them was great.

Disliked: Nothing

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

18 June 2012 Customer would recommend this property

Liked: Room are spacious and price is low

Disliked: No breakfast included

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Anne-Sophie RITTER

With friends / other travellers

Backpacking / gap year

09 June 2012 Anne-Sophie would recommend this property

Liked: clean and not very expensive accomodation.

Disliked: No breakfast included unless other places in vietnam. Just next to a military place so can be a bit noisy some morning.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing

26 May 2012

Liked: It had a balcony and all facilities you'd expect in the room, eg. fridge, aircon, TV

Disliked: It was not overly comfy or welcoming

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

avril fleming

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

22 May 2012 avril would recommend this property

Liked: Cheap, clean, good location, helpful friendly staff

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

CHRISTOPHER MURRAY

Alone

Backpacking / gap year

10 May 2012 CHRISTOPHER would recommend this property

Liked: Value for money- The Ruby could rate as a 4 Star Hotel- I would stay here every time,and highly recommend to fellow travellers- Much better than I expected-it is clean,great location,quiet,yet close to everything-with aircon,TV,bar fridge,en-suite bathroom-if anyone can find fault,at $10 per night,they should stay at home-help from staff is always vital- the "Ruby" staff were exceptional!$1.50 from Bus Station,and lovely little bar," Blue Gecko",across the lane,within stumbling distance,please! Do yourselves a favour--when in Nha Trang,stay here! Would rate all the options,provided in survey,not just "good",but "excellent",without a doubt!

Disliked: Cannot,in all honesty,find fault!

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Tim van Belkom

With my spouse / partner

Backpacking / gap year
Beach / sunbathing

08 May 2012 Tim would recommend this property

Liked: - Cheap/ value for money - Could take a shower after checking out and have luggage storage (no costs) - Friendly staff

Disliked: - The shower is not that good (not really warm) - No breakfast possibilities - No windows in the room

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Relaxation/spa
Sightseeing & culture
Sports, adventure or outdoor activities

08 May 2012 Customer would recommend this property

Liked: Great value for money Close to the beach Friendly service.

Disliked: Doors were glass and partially see through

85.7%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

06 May 2012 Customer would recommend this property

Liked: Price. Very cheap for a room with twin beds, private washroom, cable tv, air con and fan.

Disliked: 5 minute walk from the downtown was dark in the side streets but not a huge issue.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lisa readyhough

With friends / other travellers

Backpacking / gap year

04 May 2012 Lisa would recommend this property

Liked: Nice new accommodation. Great value for money with air con and cable tv. Great location for the beach restraunts and nightlife.

Disliked: Lisa left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
City break
Events / festivals
Partying / nightlife
Relaxation/spa
Shopping
Sightseeing & culture

24 April 2012 Customer would recommend this property

Liked: We had a private room with seaview and balcony. The room is spacious, clean, good bed, good tv, free quick wifi, clean bathroom and had aircon and a fan. The People at THE desk were verry polite, and arranged THE bus and snorkeltrip at à lower price than the travel agencies (About 20.000 vnd less). Verry friendly staff.

Disliked: The closet with lock did not work properly, but we had a lock to secure it. So no problem.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 April 2012 Customer would recommend this property

Liked: The staff were very nice and helpful, the room was clean and had an AC, close to the beach and restaurants etc. We will definitely stay here again next time!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Partying / nightlife

10 April 2012 Customer would recommend this property

Liked: It was close to the beach and all the bars but not too close that it was noisy at night. The staff were really friendly and our room was cleaned daily without us having to ask. The hotel is a bit dated but it was very cheap and definately good value for money.

Disliked: The only downside is that it is next to a military base and they have a daily chant that starts about 7am but after the first day I didn't even hear it anymore.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing

10 April 2012 Customer would recommend this property

Liked: Very kind staff, very helpfull.

Disliked: They don't have map of the city, not a problem if you just want to go to the beach, but not conveniant if you want to visit some places...

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

26 March 2012 Customer would recommend this property

Liked: Nice and friendly staff, clean rooms with air on n fan!

Disliked: We was right next to reception so there was the occasional bit of noice

51.4%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year

19 March 2012 Customer would recommend this property

Liked: Friendly lady at the front desk

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Viktoria Greiner

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

18 March 2012 Viktoria would recommend this property

Liked: clean, cheap and friendly staff

Disliked: location next to military place, loud marches music in the morning

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

17 March 2012 Customer would recommend this property

Liked: Clean, well located, friendly staff

Disliked: We had 2 twin rooms in the back. One without window and the other one with look an the military airport. Not many planes starting but in the morning you get a nice military music wakeup. But after all on of the better places we stayed...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Elayne Elstar

With my spouse / partner

Backpacking / gap year

16 March 2012 Elayne would recommend this property

Liked: Clean rooms,for $10 a night a bargain for superior double! Book a room at the front! Cheaper rooms are still reasonably priced for what you get. The staff are very friendly and efficient.

Disliked: Nothing

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

07 March 2012 Customer would recommend this property

Liked: The staff were really friendly and welcoming. Our rooms were cleaned everyday (including fresh towels and bedsheets). Aircon was included. Good location - about 5 mins from the beach and only a street away from restaurants and bars.

Disliked: There was no indication as to how much drinks in the fridge costed (we were charged on checkout)