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Reviews of Ha An Hotel

3 star Hotel | 6-8 Phan Boi Chau St, Hoi An, Vietnam 84 510

95.9% Overall Rating

181 out of 185 customers would recommend this property

Recent review (10/07/2013)

"We loved staying at Ha An. The rooms are very comfortable and the location is perfect. The staff go over and above the call of duty."

Read all Ha An Hotel reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • Currency Exchange
  • Games room
  • Secure lockers
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Hoi An?

Contact us directly

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95.9%

Overall Rating

181 out of 185 HostelBookers customers said that they would recommend 'Ha An Hotel'

Atmosphere
99.2%
Location
96.0%
Facilities
93.6%
Cleanliness
96.8%
Staff
94.4%
Value
94.4%
Safety
96.8%
Refine your results Showing 158 of 168 reviews 1 | 2 | 3 | 4 | 5 | 6 | 7   Next
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Adrian Bryant

With my spouse / partner

Sightseeing & culture

16 February 2014 Adrian would recommend this property

Liked: Great ambience, very we'll decorated, and good restaurant and bar area.

Disliked: Adrian left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

21 January 2014 Customer would recommend this property

Liked: Very nice, quiet hotel. Very nice staf.

Disliked: Leaking shower

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

21 December 2013 Customer would recommend this property

Liked: The character and atmosphere

Disliked: Did not dislike anything but rooms could be a bit larger, the plastic covers of the toilets were a "bit poor" and pots of the plants on the bathroom should be covered or scrubbed!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Family Holiday
Relaxation/spa
Shopping
Sightseeing & culture

18 November 2013 Customer would recommend this property

Liked: The atmosphere the friendly staff and the location

Disliked: Nothing -it was a lovely expereince

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Romantic getaway

10 July 2013 Customer would recommend this property

Liked: We loved staying at Ha An. The rooms are very comfortable and the location is perfect. The staff go over and above the call of duty.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vanessa Varrasso

With my spouse / partner

Romantic getaway
Sightseeing & culture

23 June 2013 Vanessa would recommend this property

Liked: The most beautiful place we've stayed in vietnam. The garden view rooms were simply fantastic, equipped with everything you need and more! The staff were so friendly and helpful and the location was perfect. Quiet area but still close to everything.

Disliked: Nothing at all

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Christine Hunter

Alone

Sightseeing & culture

16 June 2013 Christine would recommend this property

Liked: ambience

Disliked: nothing

82.9%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Beach / sunbathing
Relaxation/spa
Sports, adventure or outdoor activities

30 May 2013 Customer would recommend this property

Liked: The courtyard is gorgeous. The breakfasts have a great variety and are of fairly high standard (comes with the room stay). The room make-up service is very well done. The staff are generally helpful and friendly. English comprehension is variable.

Disliked: The in-room safe did not work (although they offered to repair it, & we did not press the matter). The shower control was very hard to use and the water pressure was occasionally poor (low pressure, cold water) We tried the hotel spa (located next door). Staff were friendly but not too skilled, unfortunately. Ruined my wife's haircut which required 'fixing' after the holiday.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

23 May 2013 Customer would recommend this property

Liked: Great location to old part of town friendly and helpful staff

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Damiel Simmons

With friends / other travellers

Sightseeing & culture

16 May 2013 Damiel would recommend this property

Liked: What an amazing hotel. In city centre so great for the attractions, restaurants and shops. Have bikes and only a 15 minute ride to the beautiful beach. Peaceful garden, amazing breakfast and restaurant with delicious cuisine. So friendly. The room was gorgeous. Organised our transfer from and to the train station and a 1/2 day tour of My Son and all professional handled and highly recommended. Stay here!

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

richard weinman

With my spouse / partner

Beach / sunbathing
Shopping
Sports, adventure or outdoor activities

26 April 2013 richard would recommend this property

Liked: A charming well maintained hotel with agreat location near the old town. Nice restaurant. Adequate breakfast.

Disliked: Bills have to be settled in cash which is not convenient.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nicholas Diligent

With my spouse / partner

City break
Relaxation/spa
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

07 April 2013 Nicholas would recommend this property

Liked: Very pretty hotel with a relaxed ambiance and amazing breakfast

Disliked: Nicholas left no negative feedback.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

29 March 2013 Customer would recommend this property

Liked: Jardin intérieur

Disliked: Personnel froid

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Michelle Picker

With my spouse / partner

Sightseeing & culture

26 March 2013 Michelle would recommend this property

Liked: Large room, tasteful decor, nice balcony, free bicycles, pool table, hammocks and breakfast until a civilized 10:30.

Disliked: Michelle left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday

26 January 2013 Customer would recommend this property

Liked: Lovely property in a very quiet location close to the Old Quarter. Clean and well appointed rooms

Disliked: Breakfasts were a bit ordinary and rather odd choices of food

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lydia Commins

With friends / other travellers

Sightseeing & culture

16 January 2013 Lydia would recommend this property

Liked: Wow! this place is superb. Rooms are beautiful, comfortable and well serviced. The breakfast is fantastic. Great internet facilities. Staff are helpful always. Free bikes to use. The flowers and petals in the rooms are delightful. This place has everything.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday
Sightseeing & culture

14 January 2013 Customer would recommend this property

Liked: Boutique style hotel with a personal touch.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

James Dutta

Alone

Backpacking / gap year

04 December 2012 James would recommend this property

Liked: Decor, character of rooms, lovely ambience, charming helpful staff

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Shopping
Sightseeing & culture

01 December 2012 Customer would recommend this property

Liked: Very well run hotel. Gorgeous architecture, facilities very well-maintained, excellent breakfast, lovely gardens, spa facilities great value, terrific location (and very quiet). Would definitely recommend as such a lovely spot if you want to be in the historic area.

Disliked: Mixed experience of staff- always helpful but some not friendly.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Romantic getaway

20 November 2012 Customer would recommend this property

Liked: Well set out with generally friendly staff (one exception) but retained character and charm.

Disliked: A pool would have been a welcome addition on reflection but small price to pay.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Shopping
Sightseeing & culture

14 November 2012 Customer would recommend this property

Liked: Good staff - were there when you needed them and kept away when you didn't. really good location. Absolutely amazing buffet breakfast.

Disliked: They need to put in real safe deposit boxes - I could have picked the lock with a bobby pin! The air con was noisy.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

13 November 2012 Customer would recommend this property

Liked: Ha An is an absolutely gorgeous hotel. The building and gardens were beautiful and well kept, the room was really comfortable, the breakfast was huge with lots of variety and the overall atmosphere was really relaxing. The location is slightly out of the centre of Hoi An town, but the walk in is only 10-15mins and very pleasant with plenty to look at and explore on the way. There are also lots of restaurants and shops on the same road if you want to stay local for an evening. Overall it was the best hotel we stayed in in Vietnam and would highly recommend it.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Beach / sunbathing
Relaxation/spa
Shopping

31 October 2012 Customer would recommend this property

Liked: The grounds of the hotel are a lovely tranquil setting. The rooms a beautifully furnished with high quality fixtures. The breakfast was the best we had throughout Vietnam with great choice of Asian & western dishes.

Disliked: expresso coffee or Vietnamese coffee would have been well received at breakfast

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nigel Hooper

With my spouse / partner

Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

22 October 2012 Nigel would recommend this property

Liked: The staff are charming and helpful. The hotel is in the heart of Hoi An but very quiet. Room was delightful. Cannot fault it.

Disliked: No negative comments

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

14 October 2012 Customer would recommend this property

Liked: A really lovely place to stay in Hoi An - could not recommend it more! The staff all friendly with attention to every detail and the location is excellent in that quiet but within very easy walking (and even quicker cycling!)'distance frothy hustle and bustle of the older own. Wonderful breakfasts in the lush and lovely garden. Very highly recommended!

Disliked: Cannot think of anything!


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