Reviews of Saigon Mini Hotel 5

18 May 2013

Liked: Stayed at the hotel from 3 May to 5 May. Made two bookings: 25 to 27 May and 4-5 May. Eventually had to cancel 1st night and revise 2nd night to 3 May, as my mom had food poisoning in Ho Chi Minh so we changed plan and went to relative's home first. Things likeable at Saigon mini hotel 5: Spacious and clean room, excellent Vietnamese bread for breakfast.

Disliked: Dislikes: staff could be more knowledgeable about shopping places and their opening hours (was misinformed about opening hours of Taka Square. Wasted the wait at Taka square too as there is really nothing much there); service could be better - kitchen staff was not happy when asked to cook the bacon a little longer; when i called to reach Ms Jerry on urgent amendment due to mom's food poisoning, Ms Jerry was not available to speak and her staff did not take down the message for her to call me back nor let me know a good time to call her back. Not very responsive.

12 May 2013 Lauren would recommend this property

Liked: Friendly staff, good value 4 money

Disliked: NA

06 May 2013 WU would recommend this property

Liked: Stuff is helpful and patient. The tours they recommended is great!

Disliked: No

28 March 2013 Customer would recommend this property

Liked: Great location. Most comfortable beds of our whole trip. Helpful and friendly staff. Very clean rooms.

Disliked: Wifi was a bit spotty. If overlooking the main road can sometimes be noisy due to the karaoke singers. Nothing that a pair of earplugs couldn't fix.

08 February 2013 Amy would recommend this property

Liked: The staff were incredible! Nikki was especially great!

Disliked: Amy left no negative feedback.

01 January 2013 Customer would recommend this property

Liked: Our room was nice and large with a nice view to the street, but also silent (8th floor). Staff was very helpful and kindly advised us for example about security on the streets.

Disliked: Bathroom was a little mouldy (as everywhere in the country). The breakfast (albeit delicious) only included a single drink (coffee OR juice) which we found a little odd.

23 September 2012 Customer would recommend this property

Liked: Staff are very friendly & helpful. The rooms are very clean & valve for money

Disliked: none

12 August 2012 Customer would recommend this property

Liked: It had everything we needed and was very clean. The breakfast was very good and the staff were very helpful and friendly

Disliked: Customer left no negative feedback.

02 May 2012 Dejah would recommend this property

Liked: The breakfast in particular was lovely consisting of fresh baguettes, freshly prepared egg dishes, fresh fruit and delicious cafe sua das to name a few. The breakfast room is located on the 9th floor so the views are great too. The staff were lovely and have a great sense of humour. The location is perfect with everything you could need just a few steps from your door.

Disliked: A balcony would be the only thing that could improve our stay however this is not to be expected. We did have a small window to let in natural sunlight so it really is a minor complaint.

15 April 2012 Customer would recommend this property

Liked: Very helpful staff, spotlessly clean rooms, breakfast was ample and served on 10th floor overlooking the city, short (10 min or so) walk to main market.

Disliked: Nothing.

04 January 2012 Karen would recommend this property

Liked: Excellent value for money in a large city, clean and well appointed. Handy to many bars and restaurants and one of the most asthetically pleasing places we have stayed in for the money.

Disliked: Karen left no negative feedback.

29 July 2011 Richard would recommend this property

Liked: Great location, friendly staff

Disliked: Lift didn't work on last day so had to walk down 8 flights of stairs!

22 June 2011 Customer would recommend this property

Liked: Good location, very friendly and helpful staff, clean rooms, lots of thought put into everything - from the tiny origame swans on the breakfast table to the shoe polish in the rooms! Exceptional value for money

Disliked: Nothing

03 June 2011 Malgorzata would recommend this property

Liked: Very nice and clean. Nice stuff, very helpfull. They give you the map with all tips.

Disliked: nothing

06 May 2011 Customer would recommend this property

Liked: Great location and breakfast was pretty good.

Disliked: Only issue I had was that upon arrival, they had to move me to Saigon Mini Hotel 1. Guy at the Saigon 5 didn't have much else to say other than the room was broken(?) but they provided a cab free of charge and they had someone come with me. Guy at Saigon Mini Hotel 1 was really good.

10 April 2011 Delyse would recommend this property

Liked: location is perfect, right in the middle of the tourist district and can easily get everywhere, or just sit in a nearby bar and watch the craziness happen around you. Decent room though nothing special - clean, quiet and air-conditioned. The staff are very helpful, I will probably stay here again on my way home as it's decent, cheap, easy and friendly.

Disliked: all good

20 March 2011 Customer would recommend this property

Liked: I really liked this place. The staff was very friendly. They upgraded my room for free. I'm not sure why, but I was happy about it. It was very clean and I felt very secure there. They offered a lot of great tours at the front desk and are very helpful with organizing that. Overall, I really enjoyed my stay there.

Disliked: Nothing that comes to mind.

11 March 2011 Stephen would recommend this property

Liked: Fantastic room in a fantastic location. Everyone on staff was very friendly and accommodating throughout my stay. There was a small issue at the end where I was asked to pay for a part that was missing from the scooter I rented, however this was quickly remedied when I refused given the ridiculousness of the claim. The scooters are poorly maintained, served without fuel and there is no form of walk through prior to the rental to assess existing damage. Nonetheless, the location is perfect and girls at the reception were very pleasant to deal with.

Disliked: Nothing

04 March 2011 Customer would recommend this property

Liked: very good location but not easy to find hotel by taxi room was quiet

Disliked: nil

16 February 2011 Rebecca would recommend this property

Liked: Quite large rooms for a hostel, breakfast quite basic but much better than most previous experiences, european and vietnamese choices. Very easy to get taxi's, and easy to book tours through the reception area with little notice needed.

Disliked: Little noisy, doors close very loudly, was on floor below breakfast area, and staff awake very early.

15 February 2011 Customer would recommend this property

Liked: Wonderful staff very helpful. Lovely breakfast .

Disliked: Nothing

23 January 2011 Richard would recommend this property

Liked: Very helpful staff, very clean rooms.

Disliked: None.

14 January 2011 Gregory would recommend this property

Liked: We stayed 4 nights and really enjoyed it. The staff was helpful and friendly. The wi-fi worked well in our room, we had plenty of hot water for showers, and our room on the 5th floor was quiet. The breakfast was pretty good too.

Disliked: none

17 December 2010 Customer would recommend this property

Liked: Clean and quiet - easy to sleep. lots of small touches - kleenex, shampoo etc that I did not expect in a hostel. The front desk is great. And the elevator is heaven sent after walking around the streets all day.

Disliked: the toast is boring - make sure to get the bread at breakfast.

03 December 2010 Customer would recommend this property

Liked: The staff were very friendly and helpful. My bag got snatched by a motorbike rider while I was crossing a street, and the staff from the hotel went with me to the police station to help report it and get a police report.

Disliked: The only negative comment is not about the hotel itself, but about the Mekong Tour it recommends - it was pretty cheap so I suppose you get what you pay for, but we were herded like cattle from bus to bus to boat etc. and were basically just taken to the same places as countless other tourists where we were all strongly encouraged to spend money. They also recommended a spa - Le Nguyen which I would not recommend.