Reviews of Elegance Hotel 2.5 star

85 Ma May Str, Hoan Kiem Dist- Hanoi, Hanoi, Vietnam .

See all Hanoi hostels
See all Hanoi hotels
87.0%

16 out of 18 HostelBookers customers said that they would recommend 'Elegance Hotel'

Atmosphere
85.6%
Location
92.2%
Facilities
81.1%
Cleanliness
90.0%
Staff
95.6%
Value
83.3%
Safety
81.1%

Refine your results Showing 12 of 12 reviews
Reset filter
94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

26 June 2008 Customer would recommend this property

Liked: Although slightly more expensive than some hostels in the old quarter we really enjoyed our stay and felt the extra money was worth it. The hotel was on a quieter street, our bedroom was a good size with its own safe and computer with internet access. Air conditioning was effective and the complementary drinks and fruit bowel were replenished daily. The bathroom had a decent enough shower and there was always hot water. Staff were very accomodating, booking train tickets for us, organising a day trip to Ha Long Bay and rearranging tickets to a show when we decided we wanted to go at a different time. Breakfast was quite good in comparison to what some Vietnamese hostels serve up!

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

02 April 2008 Customer would recommend this property

Liked: super helpful staff, clean and lots of facilities including free internet and dvd players in room

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Nidchanun Santhavesuk

07 January 2008 Nidchanun would recommend this property

Liked: the people their were very friendly and helpful so kind and nice. The facilities in the room are completed, desktop and internet.Location is perfect,however the room size seem slightly small if stay more than two persons should book room grade higher than satndard.

Disliked: Nidchanun left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

21 October 2007 Customer would recommend this property

Liked: Mr Hoang and the staff were so obliging and happy and helpful

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jim Corbett

05 October 2007 Jim would recommend this property

Liked: The room was clean and beautifully presented. We had a junior suite and this included a balcony that looked out onto May Ma Street. Internet access was a real bonus. Each day we were given a variety of fresh fruit. The staff were friendly with the Duty Manager particularly good. Our booking included breakfast which was fantastic. The bowl of lolliies on each floor were wonderful and hard to resist.

Disliked: Jim left no negative feedback.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

29 August 2007 Customer would recommend this property

Liked: Facilities, clean, large rooms, staff friendly and helpful

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Marina Pertsovsky

22 August 2007 Marina would recommend this property

Liked: the staff was wonderful helped with absolutely everything!!!!the breakfast was delicious as well

Disliked: Marina left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Christine Lee

22 February 2007 Christine would recommend this property

Liked: The room was very small, but efficiently arranged and had everything: refrigerator, cable TV, air conditioning - plus a computer with internet connection and complimentary tea and fruit. Room had a window and was attractively decorated. Staff were very friendly and helpful.

Disliked: Christine left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Una Tynan

22 January 2007 Una would recommend this property

Liked: Excellent value for money. Computer and free internet in room! Great staff. Cheap tours. I would highly recommend this hotel.

Disliked: Una left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

28 November 2006 Customer would recommend this property

Liked: Very friendly Staff

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

07 November 2006 would recommend this property

Liked: Spanking new. Great Price and Location

Disliked: left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

23 October 2006 would recommend this property

Liked: The hotel was in a fantastic location, in the Old Quarter! Where you want to be if you're a first comer! The people at the hotel were more than helpful and very friendly and welcoming. We weren't really looking to socialise heaps b/c it was a girl's catchup, but the hotel was busy! We had a great time there! Thanks for everything! Jeanette and Melissa

Disliked: left no negative feedback.


Make Booking

Enter your dates to check availability and prices

Valid
Invalid
Invalid Date Format
Invalid
Invalid Date - Cannot be in the past
Invalid
We can only accept dates that occur between 13/02/2012 and 12/02/2013. Please enter new dates.
Please select a check-in date
processing
No booking fees

No booking fees

The only major hostel booking site that doesn't charge a booking fee.

Group Booking Icon

Group booking?

Group of 10 or more traveling to Hanoi?

Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

See all Hanoi hostels
See all Hanoi hotels