Reviews of Elegance Hotel
85 Ma May Str, Hoan Kiem Dist- Hanoi, Hanoi, Vietnam .
16 out of 18 HostelBookers customers said that they would recommend 'Elegance Hotel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
Refine your results Showing 12 of 12 reviews
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
26 June 2008 Customer would recommend this property
Liked: Although slightly more expensive than some hostels in the old quarter we really enjoyed our stay and felt the extra money was worth it. The hotel was on a quieter street, our bedroom was a good size with its own safe and computer with internet access. Air conditioning was effective and the complementary drinks and fruit bowel were replenished daily. The bathroom had a decent enough shower and there was always hot water. Staff were very accomodating, booking train tickets for us, organising a day trip to Ha Long Bay and rearranging tickets to a show when we decided we wanted to go at a different time. Breakfast was quite good in comparison to what some Vietnamese hostels serve up!
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
02 April 2008 Customer would recommend this property
Liked: super helpful staff, clean and lots of facilities including free internet and dvd players in room
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Nidchanun Santhavesuk
07 January 2008 Nidchanun would recommend this property
Liked: the people their were very friendly and helpful so kind and nice. The facilities in the room are completed, desktop and internet.Location is perfect,however the room size seem slightly small if stay more than two persons should book room grade higher than satndard.
Disliked: Nidchanun left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
21 October 2007 Customer would recommend this property
Liked: Mr Hoang and the staff were so obliging and happy and helpful
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Jim Corbett
05 October 2007 Jim would recommend this property
Liked: The room was clean and beautifully presented. We had a junior suite and this included a balcony that looked out onto May Ma Street. Internet access was a real bonus. Each day we were given a variety of fresh fruit. The staff were friendly with the Duty Manager particularly good. Our booking included breakfast which was fantastic. The bowl of lolliies on each floor were wonderful and hard to resist.
Disliked: Jim left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 80% |
Customer review
29 August 2007 Customer would recommend this property
Liked: Facilities, clean, large rooms, staff friendly and helpful
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Marina Pertsovsky
22 August 2007 Marina would recommend this property
Liked: the staff was wonderful helped with absolutely everything!!!!the breakfast was delicious as well
Disliked: Marina left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Christine Lee
22 February 2007 Christine would recommend this property
Liked: The room was very small, but efficiently arranged and had everything: refrigerator, cable TV, air conditioning - plus a computer with internet connection and complimentary tea and fruit. Room had a window and was attractively decorated. Staff were very friendly and helpful.
Disliked: Christine left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Una Tynan
22 January 2007 Una would recommend this property
Liked: Excellent value for money. Computer and free internet in room! Great staff. Cheap tours. I would highly recommend this hotel.
Disliked: Una left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 60% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
28 November 2006 Customer would recommend this property
Liked: Very friendly Staff
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
07 November 2006 would recommend this property
Liked: Spanking new. Great Price and Location
Disliked: left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
23 October 2006 would recommend this property
Liked: The hotel was in a fantastic location, in the Old Quarter! Where you want to be if you're a first comer! The people at the hotel were more than helpful and very friendly and welcoming. We weren't really looking to socialise heaps b/c it was a girl's catchup, but the hotel was busy! We had a great time there! Thanks for everything! Jeanette and Melissa
Disliked: left no negative feedback.
Make Booking
Enter your dates to check availability and prices
Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
