Reviews of Hanoi Charming Hotel

13 November 2009 Marcus would recommend this property

Liked: Die Lage, das freundliche Personal... einfach alles

Disliked: Marcus left no negative feedback.

06 September 2009 Customer would recommend this property

Liked: The staff are so nice and helpful. And their service makes you feel coming back home. And the cleaniniess is remarkable.

Disliked: Customer left no negative feedback.

12 July 2009 philip would recommend this property

Liked: At first I thought that the smiling were like... " OK, do yo wanna buy a tour from us..." but in fact, there are genuine excellent staff and incredibly kind and well aware of what the word "service" means ! With no doubt, my best stay in Vietnam up to now .

Disliked: philip left no negative feedback.

11 July 2009 Customer would recommend this property

Liked: very warm wellcome, extremely friendly staff, nice athmosphere and good mix of guests.

Disliked: Customer left no negative feedback.

25 June 2009 ann would recommend this property

Liked: We picked this hotel based on its rating and reviews on Trip Advisor and we were not disappointed! The hotel is new and conveniently located in Ha Noi . On arrival you are provided with a welcome drink and some fruit. There is complimentary breakfast with a good selection of 'Western-style' (i.e. eggs, baguettes, fruit and cereal) and Vietnamese-style food (i.e. pho). The hotel also provides complimentary snacks in the afternoon (tropical fruit or cakes). Rooms are spacious and modern, including a computer with free internet access, TV and DVD player.The highlight of this hotel has to be it staff - genuinely helpful and friendly, and seriously funny. Would definitely recommend to others, and looking forward to staying at the Charming Hotel for my next trip to Ha Noi.

Disliked: ann left no negative feedback.

25 June 2009 reeves would recommend this property

Liked: Such a friendly, attractive and clean hotel - nothing was too much trouble and all of the staff are lovely. We particularly enjoyed the bicycle tours they exclusively offer - the staff organised bicycles for us, gave us a detailed map and guide, and off we went. Going around by bicycle is definietly the best way to explore this beautiful city!

Disliked: reeves left no negative feedback.