Reviews of Thaison Grand Hotel

17 August 2010 Customer would recommend this property

Liked: Wow!! Wonderful staying!I was very upset because i did not stayed in this hotel for first time in Hanoi. After frist time with very bad feeling at another hotel. I found the hotel on internet with very good reputation. I decided book and stayed in the hotel after we come back from Sapa trip. That was my right choice: Nice room with cozy decor, LCD TVi, Hot shower... the best thing that made i love this hotel is services. The hotel staffs very friendly always tried all their best to serve you as all guests are their VIP guests. We booked the Halong bay tour with them. We have a great trip in Sapa however the Halong trip was wonderful trip very reasonable price, perfect services,... We will denitifine back the hotel and highly recommend the hotel to all.

Disliked: Oh! nothing

10 May 2010 Customer would recommend this property

Liked: We stayed at Thai Son Hotel for 2 days and found this hotel very great. Staff were could not be better in all aspects. They were so kind to help us a lot and made felt at home. Our room was so spacious and it looked very deluxe. Breakfast was much choices and my wife really enjoyed it. Very convenient location as well.

Disliked: Customer left no negative feedback.

20 January 2010 zharov would recommend this property

Liked: The location was great as well; right in the midst of the famous Hoan Kiem Lake; one of the most popular place of interest in Hanoi. Staff was so nice, gentle and helpfull. The rooms are correct and in according to price you pay. It is clean, that is most important. The bedrooms are very clean and the service is great. The staff is very friendly and very helpful.

Disliked: zharov left no negative feedback.

01 August 2009

Liked: Our toilet wouldn't flush and when you would have a shower the bathroom would flood, I also think he overcharged us when we checked out.

Disliked: Customer left no negative feedback.

10 July 2009 Customer would recommend this property

Liked: This is one of the new breed of boutique hotels and although some things are 'still in progress' they are doing a fabulous job. The staffs are friendly and really helpful and the hotel is beautifully decorated with contemporary art. ). Brilliant value for money, great location, friendly staff (who even got up at 4am for us on our departure) and free internet access. I don't have a bad word to say and would definitely return here as it made our stay in Hanoi a pleasure.

Disliked: Customer left no negative feedback.

28 June 2009 Customer would recommend this property

Liked: A two minutes walk to Hoan Kiem Lake and central pagodas etc. in Hanoi. Located on a less busy side street just down from the youth hostel. Stayed there a total of 2 days off and on between side trips. Staff is very friendly and accomodating-they arranged all of our side trips to various parts of N. and central Vietnam. Rooms were large, so nice and extremly clean. Breakfast were well-cooked went along well with tea and coffee for free.

Disliked: Customer left no negative feedback.

25 June 2009 Customer would recommend this property

Liked: Great hotel in the central of Hanoi- Perfect location for traveler! we said we would arrive by midnight and when we finally emerged from the airport at 2a:m they were still there!!! comfy and clean rooms and lovely staff. They set us up with a driver who was a gem. fantastic place. would definately come again without hesitation.

Disliked: Customer left no negative feedback.

17 June 2009 Customer would recommend this property

Liked: Exellent hotel in the great location. Rooms, breakfast, internet were very very good. The staff were helpful and very friendly and we really happy to be there.

Disliked: Customer left no negative feedback.