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Reviews of Tuan Chau Island Holiday Villa Halong Bay

Hotel | Tuan Chau Island, Ha Long City, Quang Ninh Province, Ha Long Bay, Vietnam -

54.3% Overall Rating

1 out of 3 customers would recommend this property

Recent review (09/04/2014)

"We did not go in tourist season so everything was a extremely quiet. The views were magnificent. Clean fresh air and relaxing."

Read all Tuan Chau Island Holiday Villa Halong Bay reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • Currency Exchange
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible

What's Included

  • Breakfast
  • Towel

Important Information

Our swimming pool is temporarily closed for renovating until 15 Apr 2014. We are sorry for any inconvenience caused.

Group booking?

Group of 15 or more traveling to Ha Long Bay?

Contact us directly

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54.3%

Overall Rating

1 out of 3 HostelBookers customers said that they would recommend 'Tuan Chau Island Holiday Villa Halong Bay'

Atmosphere
53.3%
Location
53.3%
Facilities
40.0%
Cleanliness
73.3%
Staff
33.3%
Value
46.7%
Safety
80.0%
Refine your results Showing 3 of 3 reviews
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60.0%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 100%
Location - 40% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

09 April 2014

Liked: We did not go in tourist season so everything was a extremely quiet. The views were magnificent. Clean fresh air and relaxing.

Disliked: The staff were unaccomodating and unfriendly compared to other places in Vietnam. The room was damp and had a musty smell. The beach was not clean. It was in the middle of nowhere which would be lovely if they offered anything to do.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Lisa O'Connell

With my spouse / partner

Romantic getaway

28 January 2013 Lisa would recommend this property

Liked: I liked the fact we were only a few guests in the hotel. I did not like the fact we had arrranged a transfer with the hotel weeks before arrival, and confirmed it with the hotel days before arrival and they did not bother sending anyone for us after such a long flight! This is unacceptable, however they did apologise and upgrade our room because of their mistake. The food was ok, the service was very good and the staff were friendly. I would stay at this hotel again, but not at the time of year we did as we were the only guests in the hotel on our second day which was a bit strange as the hotel is huge! It had nice big rooms with good views and overall was a nice experience to explore halong bay.

Disliked: Not being picked up as arranged for our 3 and a half hour transfer to the hotel. They did however try to make it up to us but its still not good enough!

34.3%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 60%
Location - 40% Cleanliness - 40% Value - 20%

Customer review

With my spouse / partner

Backpacking / gap year
Relaxation/spa

30 December 2010

Liked: the view about the only good thing about the place but the waterfall lazer display is pretty impressive

Disliked: the staff - rude, unhelpful, very limited english worst i'd experienced in vietnam no good food anywhere on the island