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Reviews of Encore Express Hotel

2 star Hotel | 1353 Bush Street, San Francisco, California, USA CA 94109

84.1% Overall Rating

159 out of 180 customers would recommend this property

Recent review (15/03/2015)

"Close to all restaurants & bars , clean everyday, great location away from the Tenderloin & it's homeless ventures"

Read all Encore Express Hotel reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Internet / Wi-Fi
  • 24 hour hot showers
  • Washing machines
  • Reception (limited hours)

What's Included

  • Linen
  • Towel

Important Information

We would like to inform you that our Front Desk is only open from 9:30am to 11:00pm (Monday to Sunday). Guest will need to call or email us for special late check in or early check in instructions. You will find all the contact details on your booking confirmation email. Upon check-in at the photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. 15.5 % Tax is not included.

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

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84.1%

Overall Rating

159 out of 180 HostelBookers customers said that they would recommend 'Encore Express Hotel'

Atmosphere
75.2%
Location
85.6%
Facilities
72.8%
Cleanliness
86.4%
Staff
91.2%
Value
88.8%
Safety
88.8%
Refine your results Showing 147 of 176 reviews 1 | 2 | 3 | 4 | 5 | 6   Next
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82.9%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

15 March 2015 Customer would recommend this property

Liked: Close to all restaurants & bars , clean everyday, great location away from the Tenderloin & it's homeless ventures

Disliked: They need to stablished a maximun stay a month to avoid homeless people to move in & take advantage of situation while sharing with travelers & exposing them to ???????

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

09 March 2015 Customer would recommend this property

Liked: The building is adorable! Jake the man on duty when I arrived was friendly and helpful. I felt very safe with the electric card security. The bed was comfortable and the room very clean. The small fridge inside your room is also good!

Disliked: There seems to be a band that practices down stairs most nights which can be a bit noisey. I am a good sleeper so it didn't really bother me though.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

FACUNDO ESCUDERO SALINAS

With my spouse / partner

Sightseeing & culture

04 March 2015 FACUNDO would recommend this property

Liked: The hotel is very well located, close to Chinatown, Japantown, Pier 39, the ferry to Alcatraz, Financial District, The Fillmore, you can walk to all these places. The hotel is very clean and the staff is very friendly.

Disliked: The first day I thought it was very misplaced by the number of homeless in the area, but then you realize that San Francisco is full of people who unfortunately lives on the street. Although it is not unsafe.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

21 February 2015 Customer would recommend this property

Liked: Very nice People Clean Refrigerator in the room

Disliked: No sink in one of the two bathrooms

54.3%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

18 February 2015 Customer would recommend this property

Liked: the décor and free computer use.

Disliked: to many people for room size. no place to sit and eat/relax except crowded bedroom.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Sadallo Andere Neto

With friends / other travellers

Partying / nightlife

28 December 2014 Sadallo would recommend this property

Liked: Sink inside room

Disliked: Lack of a toilet inside room

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

02 October 2014 Customer would recommend this property

Liked: Close to the center, cleaning facilities

Disliked: nothing

82.9%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

23 September 2014 Customer would recommend this property

Liked: Nice hostel, helpful staff.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Martin Mucka

With my spouse / partner

City break
Sightseeing & culture

08 September 2014 Martin would recommend this property

Liked: Stayed here for 2 nights with my gf. Room clean, bathroom shared, but clean as well. Internet fast, bed was excelent. Will definitely stay here again, very friendly personal, they allowed us to leave there our luggage after check-out, so we had enough time to see another sightseeings schedueled in our city trip

Disliked: Martin left no negative feedback.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Domantas Gintauskas

With friends / other travellers

Family Holiday
Sightseeing & culture

07 September 2014 Domantas would recommend this property

Liked: Nice to have a sink and a fridge in the room - that compensates the disadvantage of shared bathroom.

Disliked: A bit weird toilet like smell in the cooridor downstairs.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

03 September 2014 Customer would recommend this property

Liked: This is a good choice if you want value for money but still care about location and cleanliness. the rooms and beds were nice, the bathrooms were really nice and clean with good options of privacy. I stayed in both the private room and female dorm. And boh rooms were really good and cean.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

26 August 2014

Liked: gave towels. cleaned room everyday

Disliked: lacked atmosphere. Limited bathrooms for the number of patrons. Only 3 showers in total for the two floors. No notice about construction going on downstairs. Unhelpful staff with no empathy.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Bindu Joseph

With friends / other travellers

Sightseeing & culture

25 August 2014 Bindu would recommend this property

Liked: Location and value for money.

Disliked: They did not have a suitable procedure for late check in.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Shopping
Sightseeing & culture

23 August 2014 Customer would recommend this property

Liked: It was very clean, every day we got fresh towels. The location is convenient, next to muni and cable cars.

Disliked: It was sometimes a little bit loud which i thought was ok. They offer free earplugs if anyone is in need of them.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

11 August 2014 Customer would recommend this property

Liked: Great location and price. The bathrooms and showers are pretty clean and odor-free. The whole place is, for the most part, clean.

Disliked: The rooms are a tad too small and can get hot. The beds in my room were also incredibly squeaky. Parking can be tricky. If you need a place to park M-Sat the garage right next to the hotel is great. You can park overnight and leave before 9am for only $6. If you need a place Saturday night though, then don't waste your time looking for open garages. Instead, drive around the hotel's streets and look for an open meter spot (meters don't operate on Sundays - and yes the meter instructions saying otherwise are wrong. Parking laws changed very recently in SF)

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Relaxation/spa
Sightseeing & culture
Visiting friends or family

11 August 2014 Customer would recommend this property

Liked: Such good value for money, and in a great location

Disliked: We didn't dislike anything

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Arwel Williams

With my spouse / partner

City break
Sightseeing & culture
Visiting friends or family

08 August 2014 Arwel would recommend this property

Liked: Convenient.

Disliked: Nothing really.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Chi Yung Choi

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

04 August 2014 Chi Yung would recommend this property

Liked: The staff was really nice and helpful. I met some friendly roommates.

Disliked: At night, it wasna bit noisy outside

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Xiao Han

Alone

City break

09 July 2014 Xiao would recommend this property

Liked: Convenient,cheap,nice.

Disliked: Xiao left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Soph Jones

Alone

Backpacking / gap year

02 July 2014 Soph would recommend this property

Liked: Lovely beds, super luxurious in comparison to other hostels I've been in. Hostel/hotel is defo the right description.

Disliked: It wasn't a party hostel at all. No common space to drink / meet people etc

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Nena Mobach

Alone

Backpacking / gap year

15 June 2014 Nena would recommend this property

Liked: Great big and comfy bunkbeds. It was really good to have a full working kitchen in the room and the wifi was very strong. The cleaningladys are polite friendly and very good in their job.

Disliked: Its very close to tenderloin and the office staf is not very friendly or helpfull. They dont take cash and te oven needs to be cleaned because the fire alarm goes of every time we tutned it on

31.4%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

City break
Sightseeing & culture

15 June 2014

Liked: Nothing.

Disliked: Somebody left a shit in one of the few showers available. When staff were informed the laughed and did nothing about it.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Philipp Rosar

With my spouse / partner

City break

11 June 2014 Philipp would recommend this property

Liked: The property appears nice, there's a working fridge and sink in the room, the WIFI actually works!

Disliked: In the summer, it probably will be boiling hot inside the rooms, window could'nt be opened properly, also few restrooms and showers, expect 10 to 20 minutes waiting time during rush hour ;)

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Jim Twelves

With my spouse / partner

Family Holiday

10 June 2014 Jim would recommend this property

Liked: the room was great!

Disliked: There was not enough room in the office for office staff and guests.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

09 June 2014 Customer would recommend this property

Liked: People are all friendly.

Disliked: It's connected with disko and the sound is a little bit annoying.