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Reviews of Encore Express Hotel

2 star Hotel | 1353 Bush Street, San Francisco, California, USA CA 94109

83.3% Overall Rating

140 out of 159 customers would recommend this property

Recent review (02/07/2014)

Soph Jones thinks…

"Lovely beds, super luxurious in comparison to other hostels I've been in. Hostel/hotel is defo the right description."

Read all Encore Express Hotel reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Internet / Wi-Fi
  • 24 hour hot showers
  • Washing machines
  • Reception (limited hours)

What's Included

  • Linen
  • Towel

Important Information

We would like to inform you that our Front Desk is only open from 9:30am to 11:00pm (Monday to Sunday). Guest will need to call or email us for special late check in or early check in instructions. You will find all the contact details on your booking confirmation email. Upon check-in at the photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. 15.5 % Tax is not included.

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

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83.3%

Overall Rating

140 out of 159 HostelBookers customers said that they would recommend 'Encore Express Hotel'

Atmosphere
76.8%
Location
86.4%
Facilities
75.2%
Cleanliness
84.8%
Staff
86.4%
Value
87.2%
Safety
86.4%
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80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference

09 March 2012 Customer would recommend this property

Liked: A bit noisy, depends of the room, probably.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

20 February 2012 Customer would recommend this property

Liked: the comfort of quietness, cleanliness, & ambiance.

Disliked: nothing comes to mind. (maybe not enough cable channels?)

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Martin Brunner

Alone

City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

06 December 2011 Martin would recommend this property

Liked: Great value for the money. Clean, quiet, except for the occasional band rehearsal downstairs. I didnt consider it a problem though.

Disliked: No receptionist after 11 pm. If you need something, you need to call the manager who lives somewhere else. Could be solved better.

62.9%
Atmosphere - 100% Staff - 60% Facilities - 40% Safety - 20%
Location - 20% Cleanliness - 100% Value - 100%

anna turkiewicz

Alone

Backpacking / gap year

29 November 2011 anna would recommend this property

Liked: clean

Disliked: not secure, nobody at the desk

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Robert Minney

Alone

Sightseeing & culture

14 November 2011 Robert would recommend this property

Liked: Nice rooms.

Disliked: THERE ARE BED BUGS - beware. Housekeeping does not always seem to do their job, in the dorms or in the bathrooms.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

12 November 2011 Customer would recommend this property

Liked: Great location and price, rooms are clean.

Disliked: Rooms are smallish.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Business / conference

10 November 2011 Customer would recommend this property

Liked: It was really close to everything and really safe even though it's right next to the somewhat seedier part of town (Tenderloin a couple blocks away but Bush street is relatively safe - or as safe as you can have in a big city like San Francisco). The staff was also very nice and they kept the shared bathrooms clean enough (for shared bathrooms)! I would (and will very soon) definitely stay there again! Value for money was awesome.

Disliked: Stayed there for almost a week in one room and I decided to endure the whole time with the bedbug colony in my bed... It wouldn't have made any sense to move to another room and thus transfer the bugs to yet another bed. I do hope they would do something about the bedbugs in (I guess at least some of) the rooms since otherwise it's an awesome hotel for the price. And I'm going to stay there again *even if they had* the occasional bedbug problem since I'm willing to bet money that ALL of the cheap stays in and around Union Square / Tenderloin have their own occasional bed bug problems as well...

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Megan Stokes

Alone

Business / conference
Visiting friends or family

10 November 2011 Megan would recommend this property

Liked: Clean, safe and friendly. Really comfy beds. They've got a fun music-decor going (album covers and saxophones hanging on the wall.) Decent walking distance from everywhere. Amazing value, given what you're paying.

Disliked: It would have been nice to have a communal room.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sigrun Seifert

Alone

Backpacking / gap year

23 September 2011 Sigrun would recommend this property

Liked: Close to the Powellstation, shopping, restaurants. Helpful staff. Laundry. clean room, bathroom. I slept in a 4 bed (female only) room, with fridge

Disliked: Nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Alexander de Gast

Alone

City break
Sightseeing & culture

22 September 2011 Alexander would recommend this property

Liked: The location is superb, because very centered to the various neighborboods of the city. Therefore everything within walking distance, if you're up for that. For the rest I like the facilities offered in my (single) room, such as fridge and TV,

Disliked: The hotel is kinda oldfashioned decorated. Further there is this (music)band that rehearses a couple of times a week somewhere in the building that you can hear very well.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

nicola glover

Alone

Backpacking / gap year

08 September 2011 nicola would recommend this property

Liked: It was quiet, near food shops, bars and restaurants and staff where very helpful.

Disliked: no common room, but TV in room.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Anna Beesley

With my spouse / partner

City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

07 September 2011 Anna would recommend this property

Liked: Location

Disliked: The bed wasn't very comfortable.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

30 July 2011 Customer would recommend this property

Liked: The interior was nice

Disliked: No elevator for the luggage. And the reception opens too late

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Florian Le Mounier

With my spouse / partner

Sightseeing & culture

07 July 2011 Florian would recommend this property

Liked: Nice welcome at 1 A.M.

Disliked: Stay too short to notice faults.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Dominik Baumer

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

01 May 2011 Dominik would recommend this property

Liked: Rooms are very nice and clean, staff very Friendly and the location is also very central and easy to reach.

Disliked: No 24h Reception and no breakfast.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ronaldo gonzalez

Alone

Work / volunteering

17 April 2011 ronaldo would recommend this property

Liked: Great location and amazing staff. It is like a hotel.

Disliked: N/A

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Rachel Brewer

With friends / other travellers

City break
Partying / nightlife
Relaxation/spa
Shopping
Sightseeing & culture

21 March 2011 Rachel would recommend this property

Liked: The room was really nice, especially for the low price.

Disliked: There really wasn't much. My best friend and I payed for a private double and it was really nice. I don't know how the dorm rooms are.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kenneth Freese

Alone

Work / volunteering

15 March 2011 Kenneth would recommend this property

Liked: very clean, quiet and relaxing. Overall a good stay

Disliked: The cleaning lady would come in even when it said do not disturb on the doornob.

71.4%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

22 February 2011 Customer would recommend this property

Liked: It's essentially a hotel with bunks, so very clean, secure, well-maintained etc.

Disliked: Also like a hotel, there was little social aspect, no common area

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Relaxation/spa
Sightseeing & culture

24 January 2011 Customer would recommend this property

Liked: It was so inexpensive and I was very please with the accommodations. It was very clean.

Disliked: I don't think people should have TVs in their rooms because some one at the end of the hall had theirs going very loudly which probably disturbed other customers.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

19 January 2011 Customer would recommend this property

Liked: Hotel facilities at a hostel price and easy check-in and out

Disliked: more bathrooms might be helpful during busy time

40.0%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 60% Value - 40%

Customer review

Alone

Shopping
Sightseeing & culture
Visiting friends or family

07 January 2011

Liked: bathroom was clean and they have laundry machine.

Disliked: Stairs: I had a big and heavy suitcase but there was nobody and stairs were small, so difficult to carry. they have key for each rooms but no meaning!!! I can open the door without key from outside. place was not safe enough.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Jeremiah Wang

Alone

Events / festivals

01 January 2011 Jeremiah would recommend this property

Liked: Nicely furnished, VERY clean. Super easy check-in process, and walking distance to pretty much everything fun in this part of San Fran.

Disliked: No common room area to meet people.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

minhye kang

Alone

Sightseeing & culture

28 December 2010 minhye would recommend this property

Liked: dorm was pretty nice.

Disliked: not really..

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Business / conference
City break
Shopping

01 December 2010 Customer would recommend this property

Liked: Self check-in! It takes one minute to check in and you can show up anytime.

Disliked: No control for heater in room.