Reviews of Encore Express Hotel 2 star

1353 Bush Street, San Francisco, California, USA CA 94109

84.1%

61 out of 69 HostelBookers customers said that they would recommend 'Encore Express Hotel'

Atmosphere
78.4%
Location
85.6%
Facilities
75.2%
Cleanliness
86.4%
Staff
90.4%
Value
88.8%
Safety
84.0%

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88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

21 June 2010 Customer would recommend this property

Liked: Short version: not a great place to meet or socialize, but an amazing value for the money if you're looking for a place to crash and store your stuff, or for spending some down time resting. I would and already have recommended it.A very good value for the money. I booked a 4-man dorm room and got a private with a window, fridge, sink, space heater, and TV instead. There wasn't a private bathroom; however, there was a shared bathroom by about 4 rooms or so on our floor. Noise was so-so since the door to the hall was very poor as a sound barrier and was located near the main stairway; wall/ceiling noise was not noticed at all, though. The room and furniture was much better than expected, although lacking a trash bin for some reason. Towels (standard hotel quality), soap, shampoo, and cups were provided. Cleanliness was great, and I noticed no visible issues, bedbugs, or pests of any kind. The shared bathroom was likewise clean, as was the toilet and shared shower. Wifi was provided, although it was a bit slow during a non-peak time, about 0.5/0.5mbps down/upload at speedtest; there were no interruptions or slow downs that I noticed, though. Security with a private room, bolt lock, and card-locked doors was not an issue, and the front door was also card locked, although not watched. The area is not the nicest, and the homeless/block rate was a lot higher than I would like, but even walking around about 10PM I didn't feel terribly unsafe, although the front area was not well lit. After-hours check-in was easy, and check-out equally easy. I had minimal customer service interactions, but they were positive. Another traveler complained about the cable being out, but I did not notice any problems. I only stayed one night after hours, so I'm not sure how the social aspects were, but there didn't appear to be any communal areas or activities.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Timothy Moran

19 April 2010 Timothy would recommend this property

Liked: although we didn't get what we booked it was fantastic location is great it feels like a 3 star hotel rather than a hostel only gripe was our room smelt of stale smoke but you got used to it I would definately recommend this hostel to anyone looking at going to san fran you ain't gunna get better value for money in this city :)

Disliked: Timothy left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

28 March 2010 Customer would recommend this property

Liked: Clean, nice staff, in walking distance to the city. Only the check-in was a little confusing. I didn't know I had to check-in at another hotel. Should be written down somewhere

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kurt Reitzinger

17 December 2009 Kurt would recommend this property

Liked: Negativ:die rezeption befindet sich zwei straßen weiter - das sollte auch im netz veröffentlicht bzw. an der eingangstür besser beschildert werden.

Disliked: Kurt left no negative feedback.

85.7%
Atmosphere - 60% Staff - 40% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alyssa Johnston

10 December 2009 Alyssa would recommend this property

Liked: It's a hotel with bunk beds. Exactly.

Disliked: Alyssa left no negative feedback.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

08 November 2009 Customer would recommend this property

Liked: very clean and conveniently located place

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Matthew Galloway

07 November 2009 Matthew would recommend this property

Liked: Good staff cheap room get more than you bargain for

Disliked: Matthew left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

14 September 2009 Customer would recommend this property

Liked: its good

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

04 September 2009 Customer would recommend this property

Liked: Very quite and clean hostel. I recommend that.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

08 July 2009 Customer would recommend this property

Liked: its all grand the top service i ever receive in a hostel - but not a place to meet others - there is no launch..

Disliked: Customer left no negative feedback.


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94% of 201,155 customers would recommend HostelBookers to a friend.